Baskin-Robbins
4307 Summer Ave, Memphis
(901) 567-5231
Recent Reviews
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Just like everything else now days they are way to expensive. I will pass.
My all time favorite stop shop for ice cream!! Love the Mango flavor in the waffle cone.... Yumm.... yummy . Also don't forget to enjoy Baskin-Robbins Delicious cakes too
I decided to purchase my sister lemon custard ice cream for her milestone birthday from this location as this is her favorite ice cream…Although the ice cream was purchased several days after her birthday, she was very pleased with it. The staff who served me at this was very pleasant, and it was also very clean here….
Atmosphere: 1
Food: 1
Service: 1
Zero stars! You absolutely canNOT accept the business of making cakes for customers' very important occasions if you can't deliver on orders. I am beyond disappointed. I ordered a cake for a birthday and arrived to pick it up at the designated time, but they did not have it. They hadn't made it. They offered me a bigger size of a different cake or a refund. I told them I could come back the next day so they could make the one I ordered and was told the owner wouldn't be in until Monday, apparently the only one who can do anything. Customers don't want a cake different from what they ordered (a special birthday request) nor a refund and no cake to take home. Neither of those are acceptable remediation. You must deliver the right order every time. I don't understand why businesses like this react with haphazard shrugs when they don't deliver for special orders. I will NEVER order from here again. Buyer beware.
Atmosphere: 1
Food: 1
Service: 1
Each time my family and I have been here, we have the same cashier/person who makes our cappuccinos, or ice cream. His name is Chandu! He is so pleasant, and professional, and somehow has remembered everything we get after the first time we came in! Best Baskin Robbin’s employee at this location! Definitely deserves a raise!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pralines 'N Cream
Bought a pre made ice cream clown cone out of the freezer. Ice cream was old & frozen hunk of ice & the sugar cone was rubbery & old. Please rotate your stock with fresh treats.
Atmosphere: 5
Food: 1
Service: 5
If I could give 0 stars I would, horrible service. Ordered a cake online and they “never” got my order yet it was charged instantly. Couldn’t even offer to make me one on the spot. Will take my service and money else where.
I woke up in the morning starving, so I ordered food and delivered it from this store, at 12:15 pm on Tuesday. They said I will get my food in half an hour ? , but my order hasn't arrived today?. I will soon die of hunger, bye
I ordered a milkshake and I told told the cashier I wanted it thick but when I received the milkshake it was watery and I was told I had to pay for extra ice cream to get it thick I asked for the corporate number I was told it wasn't one she said she was the manager I could only talk to her she was rude
I woke up in the morning starving, so I ordered food and delivered it from this store, at 12:15 pm on Tuesday. They said I will get my food in half an hour ? , but my order hasn't arrived today?. I will soon die of hunger, bye
Restaurantji Recommends
AMAZING SMOOTHIES GREAT PEOPLE CLEAN PLACE
How is this a public place. I come to spend my money in a public place but they dont let the public use the restroom. Never spend my money here again!!
Ordered my daughters birthday cake Tuesday and picked it up Wednesday. When I walked in I was greeted by both young ladies at the registers and my cake was beautiful. She opened the box and showed it to me, it was beautiful. She made sure I knew to take it out before cutting and serving. Great customer service and product.
rude workers, the young lady assuming I'm picking a DoorDash order without me saying a word, and then when I tried to advise her to say how can I help you to everyone DoorDash or not without assuming stuff she's having an attitude about it
WORST PEOPLE NOT GOOD SMOOTHIES UNGRAET CUSTOMER SERVICE -10000000000000000000000000000000000000000/10 BAD PEOPLE
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