Is a joke one scoop is too small I will nevercome here again. Let me go the a better Basket and Robin that don't act like ever scoop is for kids a hot ass mess. Yall go somewhere else if you don't wanna be disappointed
Dylan Bell
Workers on the evening of April 2, 2025 were just rude and nasty. Over heard her talking trash through the speaker because she didn’t turn it off. Would give 0 stars if it allowed me.
Rm
Great customer service! This is my favorite location. The employees are always kind and have my order correct. The manager is always so respectable. I will continue to frequent this location.
cazzie Walker
They closed an hour earlier than they supposed to. 🤬🤬🤬🤬 Lazy kids. They were all sitting around doing nothing... I wanted to take a break and dine in. Treat myself to an Ice cream.
Laila Leggette
The mango sorbet is very messed up again!
Dietary restrictions: Nut allergies with sorbet in hypo-mode sometimes
Kid-friendliness: I like to share the Mango options with my children; not yet though; AND THEY ARE LOADED!
Atmosphere: 2
Food: 1
Service: 5
Recommended dishes: Birthday Cake
M. S.
Pistachios with almond ice cream are good. Pineapple with coconut is also delicious. 1 ball each totals about $10
Atmosphere: 3
Food: 4
Service: 3
Sheila davenport
The Whitehaven location is operate by young and immature kids who don't respect adults and they close the drive thru 15 minutes before 10 and wouldn't serve shakes and freeze but very un professional about the decision..it need to be more civilize adults...very bad attitude
Atmosphere: 1
Food: 3
Service: 1
Steph J
This is the most ghetto unprofessional location that I’ve ever visited. After they messed up my order, the banana split was wrong and in the wrong container The black male manager on duty yesterday 5/15/2024 at around 3:30 pm was very ghetto and needs to learn how to speak to customers. My last visit for a banana split included the wrong ice cream flavors, so that is the reason why I clarified which ice cream flavors were available. I asked for a corrected order, simply because the ice cream flavors were wrong yet again and they clearly don’t know how to accurately make a banana split, the ignorant male manager told me that I have to take the order. It would've cost him $0 to correct the order, but instead he argues and is very combative with me, he told me to act my age, what does my age have to do with anything, ignorance and disrespectful like I mentioned earlier. He’s an ignorant thug like I told him to his face yesterday. Truthfully speaking they all need a lesson on customer service and need to be careful on how they speak to people before they get their front teeth knocked out of their mouth. The one female employee with the long fake nasty spider eyelashes needs to be taught respect as well, she told me I need to get out of the restaurant after I asked for a corrected order, as if she owned the building. Don’t overstep your boundaries, each of you are workers in someone else’s establishment and you are causing the company to lose money with your nasty attitudes. The true owner of this restaurant needs to clean house and hire respectful employees versus the ghetto trash that is currently there. If you have an issue working with the public please find another job. Get it together. All of you are trash.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Banana Split
S Jeffries
This is the most ghetto unprofessional location that I’ve ever visited. After they messed up my order, the banana split was wrong and in the wrong container The black male manager on duty yesterday 5/15/2024 at around 3:30 pm was very ghetto and needs to learn how to speak to customers. My last visit for a banana split included the wrong ice cream flavors, so that is the reason why I clarified which ice cream flavors were available. I asked for a corrected order, simply because the ice cream flavors were wrong yet again and they clearly don’t know how to accurately make a banana split, the ignorant male manager told me that I have to take the order. It would've cost him $0 to correct the order, but instead he argues and is very combative with me, he told me to act my age, what does my age have to do with anything, ignorance and disrespectful like I mentioned earlier. He’s an ignorant thug like I told him to his face yesterday. Truthfully speaking they all need a lesson on customer service and need to be careful on how they speak to people before they get their front teeth knocked out of their mouth. The one female employee with the long fake nasty spider eyelashes needs to be taught respect as well, she told me I need to get out of the restaurant after I asked for a corrected order, as if she owned the building. Don’t overstep your boundaries, each of you are workers in someone else’s establishment and you are causing the company to lose money with your nasty attitudes. The true owner of this restaurant needs to clean house and hire respectful employees versus the ghetto trash that is currently there. If you have an issue working with the public please find another job. Get it together. All of you are trash.
50th Birthday. Ordered a cake.Look at the cake and let the pic tell you what's wrong.Called Southaven and told what they did.Southaven made it right.Yup so I will be passing this one to get to that one.Now look at the difference. Pic DO say a thousand words. So I'll say less.Goodbye.
Atmosphere: 1
Food: 1
Service: 1
Renatre Braxton
They was playing at the drive thru window and taking too long with my phone i was using apple pay.
Atmosphere: 1
Food: 5
Service: 1
Mz Criz
I actually had a good experience here and I am a customer that can't wait to do a review. The afternoon shift is the best and the young men were very efficient and friendly. I'll b back
Rosy Butterfly
Excellent customer service! Fast & friendly..
Aliahaa Bee
Whoever y’all got on the speaker at 7:42 pm on April 28,2023 rude and impatient! I can’t even get my words out all the way & she cutting me off. If you in that big of a rush get out the drive thru and get yo bad weave ahh on front counter.
No good
Is a joke one scoop is too small I will nevercome here again. Let me go the a better Basket and Robin that don't act like ever scoop is for kids a hot ass mess. Yall go somewhere else if you don't wanna be disappointed
Workers on the evening of April 2, 2025 were just rude and nasty. Over heard her talking trash through the speaker because she didn’t turn it off. Would give 0 stars if it allowed me.
Great customer service! This is my favorite location. The employees are always kind and have my order correct. The manager is always so respectable. I will continue to frequent this location.
They closed an hour earlier than they supposed to. 🤬🤬🤬🤬 Lazy kids. They were all sitting around doing nothing... I wanted to take a break and dine in. Treat myself to an Ice cream.
The mango sorbet is very messed up again!
Dietary restrictions: Nut allergies with sorbet in hypo-mode sometimes
Kid-friendliness: I like to share the Mango options with my children; not yet though; AND THEY ARE LOADED!
Atmosphere: 2
Food: 1
Service: 5
Recommended dishes: Birthday Cake
Pistachios with almond ice cream are good.
Pineapple with coconut is also delicious.
1 ball each totals about $10
Atmosphere: 3
Food: 4
Service: 3
The Whitehaven location is operate by young and immature kids who don't respect adults and they close the drive thru 15 minutes before 10 and wouldn't serve shakes and freeze but very un professional about the decision..it need to be more civilize adults...very bad attitude
Atmosphere: 1
Food: 3
Service: 1
This is the most ghetto unprofessional location that I’ve ever visited. After they messed up my order, the banana split was wrong and in the wrong container The black male manager on duty yesterday 5/15/2024 at around 3:30 pm was very ghetto and needs to learn how to speak to customers. My last visit for a banana split included the wrong ice cream flavors, so that is the reason why I clarified which ice cream flavors were available. I asked for a corrected order, simply because the ice cream flavors were wrong yet again and they clearly don’t know how to accurately make a banana split, the ignorant male manager told me that I have to take the order. It would've cost him $0 to correct the order, but instead he argues and is very combative with me, he told me to act my age, what does my age have to do with anything, ignorance and disrespectful like I mentioned earlier. He’s an ignorant thug like I told him to his face yesterday. Truthfully speaking they all need a lesson on customer service and need to be careful on how they speak to people before they get their front teeth knocked out of their mouth. The one female employee with the long fake nasty spider eyelashes needs to be taught respect as well, she told me I need to get out of the restaurant after I asked for a corrected order, as if she owned the building. Don’t overstep your boundaries, each of you are workers in someone else’s establishment and you are causing the company to lose money with your nasty attitudes. The true owner of this restaurant needs to clean house and hire respectful employees versus the ghetto trash that is currently there. If you have an issue working with the public please find another job. Get it together. All of you are trash.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Banana Split
This is the most ghetto unprofessional location that I’ve ever visited. After they messed up my order, the banana split was wrong and in the wrong container The black male manager on duty yesterday 5/15/2024 at around 3:30 pm was very ghetto and needs to learn how to speak to customers. My last visit for a banana split included the wrong ice cream flavors, so that is the reason why I clarified which ice cream flavors were available. I asked for a corrected order, simply because the ice cream flavors were wrong yet again and they clearly don’t know how to accurately make a banana split, the ignorant male manager told me that I have to take the order. It would've cost him $0 to correct the order, but instead he argues and is very combative with me, he told me to act my age, what does my age have to do with anything, ignorance and disrespectful like I mentioned earlier. He’s an ignorant thug like I told him to his face yesterday. Truthfully speaking they all need a lesson on customer service and need to be careful on how they speak to people before they get their front teeth knocked out of their mouth. The one female employee with the long fake nasty spider eyelashes needs to be taught respect as well, she told me I need to get out of the restaurant after I asked for a corrected order, as if she owned the building. Don’t overstep your boundaries, each of you are workers in someone else’s establishment and you are causing the company to lose money with your nasty attitudes. The true owner of this restaurant needs to clean house and hire respectful employees versus the ghetto trash that is currently there. If you have an issue working with the public please find another job. Get it together. All of you are trash.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Banana Split
Restaurantji Recommends
50th Birthday. Ordered a cake.Look at the cake and let the pic tell you what's wrong.Called Southaven and told what they did.Southaven made it right.Yup so I will be passing this one to get to that one.Now look at the difference. Pic DO say a thousand words. So I'll say less.Goodbye.
Atmosphere: 1
Food: 1
Service: 1
They was playing at the drive thru window and taking too long with my phone i was using apple pay.
Atmosphere: 1
Food: 5
Service: 1
I actually had a good experience here and I am a customer that can't wait to do a review. The afternoon shift is the best and the young men were very efficient and friendly. I'll b back
Excellent customer service! Fast & friendly..
Whoever y’all got on the speaker at 7:42 pm on April 28,2023 rude and impatient! I can’t even get my words out all the way & she cutting me off. If you in that big of a rush get out the drive thru and get yo bad weave ahh on front counter.
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