After several failed orders I have no choice but to rate my experience at this location as terrible. Old food was served, cold fries and onion rings. I give up. Ordered on a Sunday in drive-thru around 6:50
Atmosphere: 3
Food: 2
Service: 2
Recommended dishes: Big Fish Sandwich, Fries
tommy randle
It was awful won't be going back
Atmosphere: 4
Food: 3
Service: 2
AJ Arielle
SAT IN THE DRIVE THRU 5 MINUTES BEFORE THE START HOURS. WAITING ON THEM TO OPEN...15 MINUTES PAST OPENING AND MY ORDER WAS STILL NOT TAKEN. TF?YES TODAY...
Carla Warren
Was in line for 55 mins in the drive
Atmosphere: 3
Food: 4
Service: 1
Caleb “The Game Changer” Coffey
Bathrooms unfit for customer service and horrible customer service. Sad to say.
Atmosphere: 3
Food: 3
Service: 1
Don Bowie
I ask for extra mayo on my burger didn't get it fries cold long wait time if you are on your lunch break don't come to burger King ?
Atmosphere: 1
Food: 2
Service: 1
Lakeesha Bell
No drinks given due to boil advisory. But I heard another customer get offered a
Very rude! Never has condiments and they don’t put lettuce or tomatoes on the burgers just
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Whopper
Reshonda Rena
I walked to Bk @ 530pm on Friday. The dining room. Was close bc they said they were short staff. However, the Mgr whom I was told was in the bathroom was sitting in the car!? The Mgr told the young lady to tell me to walk thru the drive thru. I said bo as that would be humiliating & put me @ risk of danger jus standing there. I ask if she would take my order thru the door & I'd stand by the door. The Mgr called her to the car & said no, tell me to walk to the drive thru. If that wasn't bad enough the young lady I was speaking with had a smirk on her face as if it was funny. All of this was very unprofessional & very inappropriate!!???? I come here almost everyday. I've encountered some minor issues but never anything as discussing as this. I see why things hapn to the workers bc they are rude af & dnt kno how to handle or talk to customers appropriately. Also, the young lady wouldn't give me her name or the Mgr. She said she didn't kno any other Mgr for me to talk to or contact any1 above the Mgr in the car. This was ridiculous.
Service: 1
Recommended dishes: Chicken Sandwich, Onion Rings, Dr Pepper, Double Whopper
Scott B
Long drive thru line, but the food was hot and fresh.
Fast and easy! Honey mustard chicken wrap was great!
Atmosphere: 5
Food: 5
Service: 5
Papa
Burger King used to be a place where you could go and get a great flamed broiled Burger, crispy fish as well as chicken sandwiches, great fries and a nice cold soft drink but now the employees have gotten so lazy to the point that at a certain time of the night they choose to shut business down to accommodate their laziness meaning they will stop serving the public only to accommodate doordash and Uber Eats which the business itself is losing BIG money. They don't realize the money that they are losing at night because there are people that are going to work as well as there are tourists in town visiting Graceland and a lot of people really enjoy Burger King's food but when you're being turned down because staff rather go outside and smoke weed or call their relatives to pull up on the side door and leave with two huge bags full of food, hell it leaves the rest of us paying customers scratching our heads with question marks on top of all things if you go there at night if there are items on the menu they don't have it as they claim, they don't give you napkins or any condiments that you need to go with your meal and most of the time it's with an attitude. On top of that they're either taking credit cards or cash to prevent from doing work that they want their paychecks for so something needs to be done about this this is pure laziness and it is unacceptable while all the other fast food restaurants on that strip is making money Burger King is the only one that's open but there are no customers because of the laziness of the staff. There are times when it takes someone forever to answer the speaker to take your order so that can be an additional 10 minutes just waiting on someone to answer let alone you even getting your food which the burgers aren't hot and you're lucky if you get hot fries. Get Better Burger King!!! ?????
Atmosphere: 1
Food: 2
Service: 1
blessediam too
Food was good. I thought the food would have been hotter since there a long wait time.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Onion Rings, Whopper
Janai World
During this past weekend in Memphis, we had the most horrible customer service experience ever. Don't know if she is the manager or just a regular employee, but whoever Laprinta needs more training on her customer service skills. She was very rude and had the nerve to get irritated while taking our order and then taking her time opening the window to receive our payment because she was texting on the phone. It was like the other staff started to do what she was doing, becoming rude as well. We also asked for 2 waters at the first window and pulled up to the 2nd window , just to be told we had to already ask for them at the first window. The 2nd cashier told us we had to pull up and wait. What are we waiting for when Laprinta already was holding the line up being petty. You had folks coming from out of town and to be rude like this is not acceptable. Never know who really works for corporate for your company. Please give Laprinta some more customer service training
After several failed orders I have no choice but to rate my experience at this location as terrible. Old food was served, cold fries and onion rings. I give up. Ordered on a Sunday in drive-thru around 6:50
Atmosphere: 3
Food: 2
Service: 2
Recommended dishes: Big Fish Sandwich, Fries
It was awful won't be going back
Atmosphere: 4
Food: 3
Service: 2
SAT IN THE DRIVE THRU 5 MINUTES BEFORE THE START HOURS. WAITING ON THEM TO OPEN...15 MINUTES PAST OPENING AND MY ORDER WAS STILL NOT TAKEN. TF?YES TODAY...
Was in line for 55 mins in the drive
Atmosphere: 3
Food: 4
Service: 1
Bathrooms unfit for customer service and horrible customer service. Sad to say.
Atmosphere: 3
Food: 3
Service: 1
I ask for extra mayo on my burger didn't get it fries cold long wait time if you are on your lunch break don't come to burger King ?
Atmosphere: 1
Food: 2
Service: 1
No drinks given due to boil advisory. But I heard another customer get offered a
Atmosphere: 2
Food: 3
Service: 3
Recommended dishes: Chicken Sandwich, Onion Rings, Whopper, Classic Fries
Very rude! Never has condiments and they don’t put lettuce or tomatoes on the burgers just
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Whopper
I walked to Bk @ 530pm on Friday. The dining room. Was close bc they said they were short staff. However, the Mgr whom I was told was in the bathroom was sitting in the car!? The Mgr told the young lady to tell me to walk thru the drive thru. I said bo as that would be humiliating & put me @ risk of danger jus standing there. I ask if she would take my order thru the door & I'd stand by the door. The Mgr called her to the car & said no, tell me to walk to the drive thru. If that wasn't bad enough the young lady I was speaking with had a smirk on her face as if it was funny. All of this was very unprofessional & very inappropriate!!???? I come here almost everyday. I've encountered some minor issues but never anything as discussing as this. I see why things hapn to the workers bc they are rude af & dnt kno how to handle or talk to customers appropriately. Also, the young lady wouldn't give me her name or the Mgr. She said she didn't kno any other Mgr for me to talk to or contact any1 above the Mgr in the car. This was ridiculous.
Service: 1
Recommended dishes: Chicken Sandwich, Onion Rings, Dr Pepper, Double Whopper
Long drive thru line, but the food was hot and fresh.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Whopper
Restaurantji Recommends
Light skin girl at the window had a bad
Atmosphere: 1
Food: 3
Service: 3
Fast and easy! Honey mustard chicken wrap was great!
Atmosphere: 5
Food: 5
Service: 5
Burger King used to be a place where you could go and get a great flamed broiled Burger, crispy fish as well as chicken sandwiches, great fries and a nice cold soft drink but now the employees have gotten so lazy to the point that at a certain time of the night they choose to shut business down to accommodate their laziness meaning they will stop serving the public only to accommodate doordash and Uber Eats which the business itself is losing BIG money. They don't realize the money that they are losing at night because there are people that are going to work as well as there are tourists in town visiting Graceland and a lot of people really enjoy Burger King's food but when you're being turned down because staff rather go outside and smoke weed or call their relatives to pull up on the side door and leave with two huge bags full of food, hell it leaves the rest of us paying customers scratching our heads with question marks on top of all things if you go there at night if there are items on the menu they don't have it as they claim, they don't give you napkins or any condiments that you need to go with your meal and most of the time it's with an attitude. On top of that they're either taking credit cards or cash to prevent from doing work that they want their paychecks for so something needs to be done about this this is pure laziness and it is unacceptable while all the other fast food restaurants on that strip is making money Burger King is the only one that's open but there are no customers because of the laziness of the staff. There are times when it takes someone forever to answer the speaker to take your order so that can be an additional 10 minutes just waiting on someone to answer let alone you even getting your food which the burgers aren't hot and you're lucky if you get hot fries. Get Better Burger King!!! ?????
Atmosphere: 1
Food: 2
Service: 1
Food was good. I thought the food would have been hotter since there a long wait time.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Onion Rings, Whopper
During this past weekend in Memphis, we had the most horrible customer service experience ever. Don't know if she is the manager or just a regular employee, but whoever Laprinta needs more training on her customer service skills. She was very rude and had the nerve to get irritated while taking our order and then taking her time opening the window to receive our payment because she was texting on the phone. It was like the other staff started to do what she was doing, becoming rude as well. We also asked for 2 waters at the first window and pulled up to the 2nd window , just to be told we had to already ask for them at the first window. The 2nd cashier told us we had to pull up and wait. What are we waiting for when Laprinta already was holding the line up being petty. You had folks coming from out of town and to be rude like this is not acceptable. Never know who really works for corporate for your company. Please give Laprinta some more customer service training
Atmosphere: 1
Food: 1
Service: 1