My Daughter and I walked in about 8:20 pm and was greated by Joyce and while my daughter could not decide what to get Joyce was there to answer her questions and make suggestions.. Great customer service in any field has become a lost art.. Thank you Joyce for making a simple stop at BK for a fresh burger A+!!
Atmosphere: 5
Food: 5
Service: 5
Roy Washington
It is 4:10 on 11/06/24. When I pulled at the speaker I was rushed. She was very unprofessional in the was in handling customers. As my son was deciding on his drinking she was rushing me and cursed on the speaker as of I didn't hear what she said. I am very tired of people getting jobs and letting their anger get the best of them. If you don't like the job just quit. I am done coming to this location. 😡
Atmosphere: 1
Food: 1
Service: 1
MegaTootrue
I love the color of the bun inside the Wednesday Addams Burger!!! My tongue, did it turn purple, lol? The taste was different from the original whopper bun, and I liked it! I will be going back for another Wednesday Addams Burger without cheese! The employees were extra cautious in preparing my order freshly, and my food was seasoned well and didn't break the pockets of $7!
Atmosphere: 5
Food: 5
Service: 5
Bri
They do not know how to work the app and put your BK rewards code in. I gave the girl my code literally 5 times she said said it doesn't work. I asked her to get the Manager and the manager say she don't know how to work it.
My husband went a another day and they said the same thing!
Atmosphere: 1
Food: 1
Service: 1
Tuken McMullen
I’ve been a loyal customer at this Burger King for the past two years, and I can’t say enough good things about my experiences there! Jessica, the manager, does an outstanding job of creating a welcoming atmosphere. She’s always friendly and attentive, ensuring that everything runs smoothly. Mia, one of the workers, is equally impressive; she’s always smiling and goes out of her way to make sure customers feel valued. The restaurant is consistently clean and well-maintained, making it a comfortable place to enjoy a meal.
I also appreciate that they offer free water cups upon request, which is a nice touch that reflects their commitment to customer service. The staff is efficient, and I rarely have to wait long for my order, even during busy hours. It’s clear that Jessica and her team take pride in their work and the environment they provide. I feel safe and relaxed every time I visit, which is so important to me. Overall, I highly recommend this Burger King location for anyone looking for great food and exceptional service!
Atmosphere: 5
Food: 5
Service: 5
Kecis Tate
I just came from Burger King 10 minutes ago. I went through the drive-thru. The young lady that took my order was nice but she took my order wrong. I ordered two sausage crescents. She hurriedly assumed that I wanted 2 sausages, egg, and cheese crescents. I told her no I just needed two sausage crescents she interrupted me and said something I couldn't understand because she was talking so fast. On the screen, she corrected one of them and then told me to pull up. I wanted a small coffee also but I just lost my appetite by then. She checked me out and gave me my card back with no receipt. And it is cold the crescent roll was Doey so I had to get out and take it inside and get it corrected. Everyone had that I don't want to be here face but they were civil. No smiles. I will be a long time before I come back. That's a shame!!!
Atmosphere: 1
Food: 2
Service: 1
Bxb Rli
They are very slow. They did have cars in drive thru but I was the only one in the fromt counter. A man was there when I came in picking up a mobile order and he was there for a while and they finally asked him what's the name and when he told them the woman was like the order was sitting there for a while so no one asked this man if he was picking up, they were only focused on drive thru. I had to cancel my order because they were taking too long and I had a mobile order that I made ten minutes earlier and they still didn't have it. Shameful
Jared Hyder
The new hire (very pretty woman) was just that..and not trained/guided enough...she was however(aside from being gorgeous), she was not rude or remotely inept..she was probably just on her first day..she gets a very good grade for being approachable and kind..the food however was sub par..it was not correct and barely warm..but it was not bad...just nowhere near as good as my favorite store on N.Hollywood.
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Hamburger, French Toast Sticks
Stephanie Draheim
Food was cooked to perfection and received everything I ordered fast and accurately
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hershey's Sundae Pie, Original Chicken Sandwich
Thiago Escobar
The workers had a attitude it was all dirty and I took 1 hour to get 2 wopes
I was given a RAW chicken sandwich and I didn’t know it was raw until I was halfway done eating it. When we first went to the window to ask for a supervisor the lady had an attitude. So when we got to the window I was trying to reason with them and I asked for a refund and mozzarella sticks. The lady ended up telling me it was either a refund OR the mozzarella sticks. Which made absolutely no sense to me. HOW ARE YOU GOING TO GIVE SOMEONE A RAW SANDWICH and expect me to just get a refund and walk away. NAHHH GIVE ME ANOTHER MEAL CUZ YOU MESSED UP THE FIRST ONE TERRIBLY AND GIVE ME A REFUND. So overall, terrible customer service and TERRIBLE PEOPLE MAKING THE CHICKEN SANDWICHES!!! (DO NOT ORDER AND CHICKEN FROM THESE PEOPLE!!!)
Atmosphere: 1
Food: 1
Service: 1
Vernon Jessup
I was standing there waiting for more than half an hour. I am not going back there again.
Atmosphere: 2
Food: 3
Service: 1
Mary Manley
I just received a Uber eats order from this location. Other than that they could've gave me some ketchup and more napkins, IT WAS AMAZING! My chicken sandwich was put together so well. The chicken & onion rings were fresh. My drinks were fresh, not flat. I can't complain, I will order again. I work in food myself, from one to another... Thank you...
Artistik Calvin
How are y’all out of whoppers. And y’all don’t even get that much business as it is
Atmosphere: 1
Food: 1
Service: 1
Gwendolyn Hunt
No salt on fries, food was not hot and burger was not fresh.
My Daughter and I walked in about 8:20 pm and was greated by Joyce and while my daughter could not decide what to get Joyce was there to answer her questions and make suggestions.. Great customer service in any field has become a lost art.. Thank you Joyce for making a simple stop at BK for a fresh burger A+!!
Atmosphere: 5
Food: 5
Service: 5
It is 4:10 on 11/06/24. When I pulled at the speaker I was rushed. She was very unprofessional in the was in handling
customers. As my son was deciding on his drinking she was rushing me and cursed on the speaker as of I didn't hear what she said. I am very tired of people getting jobs and letting their anger get the best of them. If you don't like the job just quit. I am done coming to this location. 😡
Atmosphere: 1
Food: 1
Service: 1
I love the color of the bun inside the Wednesday Addams Burger!!! My tongue, did it turn purple, lol?
The taste was different from the original whopper bun, and I liked it!
I will be going back for another Wednesday Addams Burger without cheese!
The employees were extra cautious in preparing my order freshly, and my food was seasoned well and didn't break the pockets of $7!
Atmosphere: 5
Food: 5
Service: 5
They do not know how to work the app and put your BK rewards code in. I gave the girl my code literally 5 times she said said it doesn't work. I asked her to get the Manager and the manager say she don't know how to work it.
My husband went a another day and they said the same thing!
Atmosphere: 1
Food: 1
Service: 1
I’ve been a loyal customer at this Burger King for the past two years, and I can’t say enough good things about my experiences there! Jessica, the manager, does an outstanding job of creating a welcoming atmosphere. She’s always friendly and attentive, ensuring that everything runs smoothly. Mia, one of the workers, is equally impressive; she’s always smiling and goes out of her way to make sure customers feel valued. The restaurant is consistently clean and well-maintained, making it a comfortable place to enjoy a meal.
I also appreciate that they offer free water cups upon request, which is a nice touch that reflects their commitment to customer service. The staff is efficient, and I rarely have to wait long for my order, even during busy hours. It’s clear that Jessica and her team take pride in their work and the environment they provide. I feel safe and relaxed every time I visit, which is so important to me. Overall, I highly recommend this Burger King location for anyone looking for great food and exceptional service!
Atmosphere: 5
Food: 5
Service: 5
I just came from Burger King 10 minutes ago. I went through the drive-thru. The young lady that took my order was nice but she took my order wrong. I ordered two sausage crescents. She hurriedly assumed that I wanted 2 sausages, egg, and cheese crescents. I told her no I just needed two sausage crescents she interrupted me and said something I couldn't understand because she was talking so fast. On the screen, she corrected one of them and then told me to pull up. I wanted a small coffee also but I just lost my appetite by then. She checked me out and gave me my card back with no receipt. And it is cold the crescent roll was Doey so I had to get out and take it inside and get it corrected. Everyone had that I don't want to be here face but they were civil. No smiles. I will be a long time before I come back. That's a shame!!!
Atmosphere: 1
Food: 2
Service: 1
They are very slow. They did have cars in drive thru but I was the only one in the fromt counter. A man was there when I came in picking up a mobile order and he was there for a while and they finally asked him what's the name and when he told them the woman was like the order was sitting there for a while so no one asked this man if he was picking up, they were only focused on drive thru. I had to cancel my order because they were taking too long and I had a mobile order that I made ten minutes earlier and they still didn't have it. Shameful
The new hire (very pretty woman) was just that..and not trained/guided enough...she was however(aside from being gorgeous), she was not rude or remotely inept..she was probably just on her first day..she gets a very good grade for being approachable and kind..the food however was sub par..it was not correct and barely warm..but it was not bad...just nowhere near as good as my favorite store on N.Hollywood.
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Hamburger, French Toast Sticks
Food was cooked to perfection and received everything I ordered fast and accurately
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hershey's Sundae Pie, Original Chicken Sandwich
The workers had a attitude it was all dirty and I took 1 hour to get 2 wopes
Restaurantji Recommends
I was given a RAW chicken sandwich and I didn’t know it was raw until I was halfway done eating it. When we first went to the window to ask for a supervisor the lady had an attitude. So when we got to the window I was trying to reason with them and I asked for a refund and mozzarella sticks. The lady ended up telling me it was either a refund OR the mozzarella sticks. Which made absolutely no sense to me. HOW ARE YOU GOING TO GIVE SOMEONE A RAW SANDWICH and expect me to just get a refund and walk away. NAHHH GIVE ME ANOTHER MEAL CUZ YOU MESSED UP THE FIRST ONE TERRIBLY AND GIVE ME A REFUND. So overall, terrible customer service and TERRIBLE PEOPLE MAKING THE CHICKEN SANDWICHES!!! (DO NOT ORDER AND CHICKEN FROM THESE PEOPLE!!!)
Atmosphere: 1
Food: 1
Service: 1
I was standing there waiting for more than half an hour. I am not going back there again.
Atmosphere: 2
Food: 3
Service: 1
I just received a Uber eats order from this location. Other than that they could've gave me some ketchup and more napkins, IT WAS AMAZING! My chicken sandwich was put together so well. The chicken & onion rings were fresh. My drinks were fresh, not flat. I can't complain, I will order again. I work in food myself, from one to another... Thank you...
How are y’all out of whoppers. And y’all don’t even get that much business as it is
Atmosphere: 1
Food: 1
Service: 1
No salt on fries, food was not hot and burger was not fresh.
Atmosphere: 3
Food: 2
Service: 5
Recommended dishes: Chicken Nuggets
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