Hello on yesterday I visited the store which was Valentine’s Day the young lady in the drive thru name is Jahmiya , her attitude is crazy . I pulled up to order she’s rushing my order and getting smart as well I pulled up to the drive thru and ask her if she’s having a bad day ? She procedded to keep getting smart and the neck rolling . The food wasn’t fresh as , well please have more mannerisms in the drive thru please you never know what people are going through!
Atmosphere: 1
Food: 3
Service: 1
Doris Campbell
CAPTAIN D’S there is no reason why this restaurant should be serving customers like you do! I DoorDash an order I took my time look over what I wanted the dasher didn’t just take an order he was given it yall so foul that it makes no since how in the world does a seafood platter costing more than a 3 piece catfish combo compare this shows me y’all don’t care just making a sale every single time I order from here it’s messed up unless I’m in store and looking at my order before I leave but drive thru you got fool tagged on your head and Uber DoorDash your got stupid fool tagged on you period!! I ordered a seafood platter this what you gave my dasher
Food: 1
Service: 1
Adrienne Graham
Drive thru order. I ordered the spicy fish sandwich with cheese. I'm used to having to wait on the fish,no big deal. Now I know what their spicy fish sandwich taste like,but this was ridiculous. It was spicy,as a matter of fact,it had absolutely NO TASTE whatsoever. I believe it was old. I took 2 bites and threw the rest out. 12.00 wasted. I'll stick with ehe Bartlett and Covington Pike location. Their spicy fish sandwiches are always on point.
Atmosphere: 2
Food: 1
Service: 1
Larone Woodard
Hot, fresh food.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Giant Fish Sandwich
Larry Smith
Nice clean hot food
Atmosphere: 3
Food: 2
Service: 3
S P (we.must.consume)
I recently visited Captain D's and I have to say, the food was incredibly fresh. It tasted like they didn't drop it in the fryer until I ordered, which made a huge difference. I wasn't in a hurry, so I appreciated the quality. I just wanted a quick bite to share with my family, and the sample was more than enough for two people, complete with two sides. The flavors were fantastic and really stood out. If you're looking for fresh, flavorful seafood, I'd definitely recommend giving Captain D's a try. PS they have us a drink which was gone by the time we ordered. I just wish they could have given a refill ( long wait). They said no, I'm sure they refill dine in.
Atmosphere: 5
Food: 5
Service: 4
Ador Ellis (Dora)
1 of my favorite locations is this one. Food always hot
Aelicia Allen
Rude and they always always serve old Fry's!
Atmosphere: 1
Food: 1
Service: 1
Mariya Moore
Manager KJ is literally the BEST! He fixed my issue with no problem no attitude and very professional he understood and got my food recooked immediately!! He went above and beyond from phone conversation to in person interaction he is EXACTLY who you would want to represent your store!! Heck it should be his store!!!! Thank you KJ your professionalism and dedication will definitely keep me and my family coming back! You are awesome !!
Atmosphere: 5
Food: 5
Service: 5
Beverly V. Crutcher
Online say they closed@12 midnight....my husband order 3 piece fish plate@10:25...the fish was old as the cashier's mama....fish already made...dropped back down in grease to make it hot it was dark meaning not fresh, cole slaw was smelly and I got a very small severing of fries that was also cold & old....they give paying customers old & cold food why the spouses, family & friends who ain't paying get fresh, hot cooked food! My 2nd & last time eating there!???
Recommended dishes: Deluxe Seafood Platter, Giant Fish Sandwich
James 1062
Food was fresh and hot! The visit was pleasant!
Atmosphere: 5
Food: 5
Service: 5
Vonda Burks
As much as I enjoy captain d's.I cannot stand this location. It has not failed that every time I go to this one I have some sort of stupid issue. First off, don't even think you're going to use the app for quick drive through service. Because if you place your order online or the app they are going to make you come in to get it. Is it that not the purpose of app so that you can place your order and get it quicker in the drive thru. The manager stated they were just following policy, but none of the other captain d's in the Memphis area seem to go by this policy. Today was no different on my visit. Placed on the app, and was told to come in. Once in the restaurant reeked of a urine smell which immediately turned me off. The young lady at the counter said they did not have corn and did I want anything else. I asked if I would be able to be refunded my up charge if I chose something else and was told no, because I ordered on the app. So I'm supposed to give them free money when it wouldn't work the same way in the other direction. Upon checking my order the young lady l saw corn on my plate. Not sure why she was told they were out of corn. I asked for my receipt and again was told because i placed it on the app they didn't have one for me. It's amazing how this location operates on it's own rules. Anyway, I'll walk from that location down to Southaven before I stop at this location again. Somehow, when spending my money, I still expect common sense and customer service but I can guarantee it's not at this location.
Atmosphere: 1
Food: 4
Service: 1
Dianne Norris
Ask for plasticware & received none. Not enough Malt Vinegar & Catsup. No Napkins received. Waited in line 20 minutes before order was taken at Drive thru.
Hello on yesterday I visited the store which was Valentine’s Day the young lady in the drive thru name is Jahmiya , her attitude is crazy . I pulled up to order she’s rushing my order and getting smart as well I pulled up to the drive thru and ask her if she’s having a bad day ? She procedded to keep getting smart and the neck rolling . The food wasn’t fresh as , well please have more mannerisms in the drive thru please you never know what people are going through!
Atmosphere: 1
Food: 3
Service: 1
CAPTAIN D’S there is no reason why this restaurant should be serving customers like you do! I DoorDash an order I took my time look over what I wanted the dasher didn’t just take an order he was given it yall so foul that it makes no since how in the world does a seafood platter costing more than a 3 piece catfish combo compare this shows me y’all don’t care just making a sale every single time I order from here it’s messed up unless I’m in store and looking at my order before I leave but drive thru you got fool tagged on your head and Uber DoorDash your got stupid fool tagged on you period!! I ordered a seafood platter this what you gave my dasher
Food: 1
Service: 1
Drive thru order. I ordered the spicy fish sandwich with cheese. I'm used to having to wait on the fish,no big deal. Now I know what their spicy fish sandwich taste like,but this was ridiculous. It was spicy,as a matter of fact,it had absolutely NO TASTE whatsoever. I believe it was old. I took 2 bites and threw the rest out. 12.00 wasted. I'll stick with ehe Bartlett and Covington Pike location. Their spicy fish sandwiches are always on point.
Atmosphere: 2
Food: 1
Service: 1
Hot, fresh food.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Giant Fish Sandwich
Nice clean hot food
Atmosphere: 3
Food: 2
Service: 3
I recently visited Captain D's and I have to say, the food was incredibly fresh. It tasted like they didn't drop it in the fryer until I ordered, which made a huge difference. I wasn't in a hurry, so I appreciated the quality. I just wanted a quick bite to share with my family, and the sample was more than enough for two people, complete with two sides. The flavors were fantastic and really stood out. If you're looking for fresh, flavorful seafood, I'd definitely recommend giving Captain D's a try. PS they have us a drink which was gone by the time we ordered. I just wish they could have given a refill ( long wait). They said no, I'm sure they refill dine in.
Atmosphere: 5
Food: 5
Service: 4
1 of my favorite locations is this one. Food always hot
Rude and they always always serve old Fry's!
Atmosphere: 1
Food: 1
Service: 1
Manager KJ is literally the BEST! He fixed my issue with no problem no attitude and very professional he understood and got my food recooked immediately!! He went above and beyond from phone conversation to in person interaction he is EXACTLY who you would want to represent your store!! Heck it should be his store!!!! Thank you KJ your professionalism and dedication will definitely keep me and my family coming back! You are awesome !!
Atmosphere: 5
Food: 5
Service: 5
Online say they closed@12 midnight....my husband order 3 piece fish plate@10:25...the fish was old as the cashier's mama....fish already made...dropped back down in grease to make it hot it was dark meaning not fresh, cole slaw was smelly and I got a very small severing of fries that was also cold & old....they give paying customers old & cold food why the spouses, family & friends who ain't paying get fresh, hot cooked food! My 2nd & last time eating there!???
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I ENJOY THE FOOD ....
Atmosphere: 4
Food: 5
Service: 4
It was drive through.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Deluxe Seafood Platter, Giant Fish Sandwich
Food was fresh and hot! The visit was pleasant!
Atmosphere: 5
Food: 5
Service: 5
As much as I enjoy captain d's.I cannot stand this location. It has not failed that every time I go to this one I have some sort of stupid issue. First off, don't even think you're going to use the app for quick drive through service. Because if you place your order online or the app they are going to make you come in to get it. Is it that not the purpose of app so that you can place your order and get it quicker in the drive thru. The manager stated they were just following policy, but none of the other captain d's in the Memphis area seem to go by this policy. Today was no different on my visit. Placed on the app, and was told to come in. Once in the restaurant reeked of a urine smell which immediately turned me off. The young lady at the counter said they did not have corn and did I want anything else. I asked if I would be able to be refunded my up charge if I chose something else and was told no, because I ordered on the app. So I'm supposed to give them free money when it wouldn't work the same way in the other direction. Upon checking my order the young lady l saw corn on my plate. Not sure why she was told they were out of corn. I asked for my receipt and again was told because i placed it on the app they didn't have one for me. It's amazing how this location operates on it's own rules. Anyway, I'll walk from that location down to Southaven before I stop at this location again. Somehow, when spending my money, I still expect common sense and customer service but I can guarantee it's not at this location.
Atmosphere: 1
Food: 4
Service: 1
Ask for plasticware & received none. Not enough Malt Vinegar & Catsup. No Napkins received. Waited in line 20 minutes before order was taken at Drive thru.
Atmosphere: 3
Food: 4
Service: 2
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