Worst customer service of any Chick-fil-A I've ever been to. Food took 15 minutes to come out and chicken club was cold. Awful.
Atmosphere: 1
Food: 1
Service: 1
Eddie F.
⭐️⭐️⭐️⭐️⭐️
Travel days can be hectic, but this Chick-fil-A inside Memphis International Airport is a true oasis. The staff move with the kind of precision you’d expect from a well-run airline crew—fast, courteous, and laser-focused on keeping passengers fueled and happy. Despite the constant stream of travelers, the line moved quickly, and my order was perfect down to the last detail.
The food quality here is exactly what you’d hope for from Chick-fil-A: fresh, hot waffle fries, tender chicken that’s seasoned just right, and sweet tea that hits the spot before a long flight. What sets this location apart is how clean and organized everything stays, even during peak rush. You can tell the team takes pride in running a tight operation.
Whether you’re connecting through MEM or starting your journey here, this Chick-fil-A delivers consistency, comfort, and a warm Southern welcome. A great reminder that even in the middle of an airport hustle, excellence still shines through.
Atmosphere: 5
Food: 5
Service: 5
Cool Mozart
We waited for 20 minutes in the line here and it was not even peak lunch time and the only reason the line was so long was because the staff is very slow.
Atmosphere: 2
Food: 4
Service: 2
Edward Kahr
This location is always out of something. Fruit, lids, coffee creamer...
Atmosphere: 3
Food: 3
Service: 2
tony strong
Poor service-missing items
N.T
Wrong order don’t go here!!!!!!!
Atmosphere: 1
Food: 2
Service: 1
joseph hill
DO NOT LISTEN TO THE OTHER REVIEWS this is aAbsolutely fantastic Chick-fil-A, I would definitely come back here again. The food is SUPER cheap for airport food, only 9 dollars for a chickfila sandwich meal????? And the quality of the food was great and they gave me SOOO much sauce. Please eat here much better than everywhere else in the airport 👍👍❤️
Atmosphere: 5
Food: 5
Service: 5
IvanC
This location serves the Grilled Chicken Sandwich with a regular hamburger bun. Not the multigrain.
Service is super slow. The food bagger gets her screen cleared by filling the bags but waits until she has 7 or 8 orders bagged before delivering which probably shows good kpi but doesn't actually get the customers their food.
Atmosphere: 1
Food: 4
Service: 1
Max Milinkovich
No Chik Fil A sauce?!?!?!?!
Atmosphere: 1
Food: 1
Service: 1
reginald ALEXANDER
Slowest in memphis upscale McDonald's
Jesse Lucero
What a horrible experience. Not only is the staff miserable and unfriendly but they also can’t follow simple instructions (could be they just done want to either). I asked for no tomato on my deluxe sandwich and I got tomato and no lettuce. I asked for two different sauces, I can see that the young at the register put that on the ticket, but the manager just omitted those from my bag when he handed it to me. There was also someone else there complaining about missing items from their order. It’s not very busy today and the worst part is, no one said anything”My Pleasure” when I said “Thank you”. Save your money and your energy, don’t buy food at this location.
Dorothy J customer service was great top tier
Worst customer service of any Chick-fil-A I've ever been to. Food took 15 minutes to come out and chicken club was cold. Awful.
Atmosphere: 1
Food: 1
Service: 1
⭐️⭐️⭐️⭐️⭐️
Travel days can be hectic, but this Chick-fil-A inside Memphis International Airport is a true oasis. The staff move with the kind of precision you’d expect from a well-run airline crew—fast, courteous, and laser-focused on keeping passengers fueled and happy. Despite the constant stream of travelers, the line moved quickly, and my order was perfect down to the last detail.
The food quality here is exactly what you’d hope for from Chick-fil-A: fresh, hot waffle fries, tender chicken that’s seasoned just right, and sweet tea that hits the spot before a long flight. What sets this location apart is how clean and organized everything stays, even during peak rush. You can tell the team takes pride in running a tight operation.
Whether you’re connecting through MEM or starting your journey here, this Chick-fil-A delivers consistency, comfort, and a warm Southern welcome. A great reminder that even in the middle of an airport hustle, excellence still shines through.
Atmosphere: 5
Food: 5
Service: 5
We waited for 20 minutes in the line here and it was not even peak lunch time and the only reason the line was so long was because the staff is very slow.
Atmosphere: 2
Food: 4
Service: 2
This location is always out of something. Fruit, lids, coffee creamer...
Atmosphere: 3
Food: 3
Service: 2
Poor service-missing items
Wrong order don’t go here!!!!!!!
Atmosphere: 1
Food: 2
Service: 1
DO NOT LISTEN TO THE OTHER REVIEWS this is aAbsolutely fantastic Chick-fil-A, I would definitely come back here again. The food is SUPER cheap for airport food, only 9 dollars for a chickfila sandwich meal????? And the quality of the food was great and they gave me SOOO much sauce. Please eat here much better than everywhere else in the airport 👍👍❤️
Atmosphere: 5
Food: 5
Service: 5
This location serves the Grilled Chicken Sandwich with a regular hamburger bun. Not the multigrain.
Atmosphere: 4
Food: 1
Service: 4
love it
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Service is super slow. The food bagger gets her screen cleared by filling the bags but waits until she has 7 or 8 orders bagged before delivering which probably shows good kpi but doesn't actually get the customers their food.
Atmosphere: 1
Food: 4
Service: 1
No Chik Fil A sauce?!?!?!?!
Atmosphere: 1
Food: 1
Service: 1
Slowest in memphis upscale McDonald's
What a horrible experience. Not only is the staff miserable and unfriendly but they also can’t follow simple instructions (could be they just done want to either). I asked for no tomato on my deluxe sandwich and I got tomato and no lettuce. I asked for two different sauces, I can see that the young at the register put that on the ticket, but the manager just omitted those from my bag when he handed it to me. There was also someone else there complaining about missing items from their order. It’s not very busy today and the worst part is, no one said anything”My Pleasure” when I said “Thank you”. Save your money and your energy, don’t buy food at this location.
Incompetent incompetent incompetent…indifferent indifferent indifferent…
They ALWAYS forget something or the other, playful, careless and just riding the franchise wave.
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