0 stars. Landed at 8:22pm. Refused to serve me and said they were closed. Online hours say til 9pm. Second time this same location disappoints.
__
Charged me for a water by getting it wrong as soda, then the person didn’t even get the size for fries right
Atmosphere: 1
Food: 1
Service: 1
Free Fen
Attended this chick fil an around 9 o’clock am 5 days before Christmas and the service was exceptional! The girl who was handing out the orders was especially sweet and kind to me and everyone else. I don’t think I have ever experienced nice restaurant working staff at the airport before
Atmosphere: 5
Food: 5
Service: 5
Jukebox Box
I just was trying to catch my plane and get something good to eat but this airport chick fil A food is the worse chick fil A I’ve ever had if I knew this was overcooked I would had took it back that cook to so long to make my food and the spicy chicken sandwich was burnt and the fries was hard and over salted just terrible I needed something to eat and this mess I couldn’t eat it was a waste of time and funds! That cook who made the food definitely need retraining or needs to be fired and never work at a restaurant again!
Atmosphere: 2
Food: 1
Service: 2
Joyce Wilson
Great service, and even with alot of guests present, we received our order quickly.
Atmosphere: 5
Food: 5
Service: 5
L
Long wait, terrible communication . They gave me a wrong item and I have an allergy. They didn’t care and didn’t offer a solution. I had to request a refund.
Atmosphere: 2
Food: 2
Service: 1
Dan WILSON
Why is chick fil a food so bad vs how they use to be. Very disappointing.
Atmosphere: 3
Food: 1
Service: 3
Tabatha Gandy
Dorothy J customer service was great top tier
John Saccomando
Worst customer service of any Chick-fil-A I've ever been to. Food took 15 minutes to come out and chicken club was cold. Awful.
Atmosphere: 1
Food: 1
Service: 1
Eddie F.
⭐️⭐️⭐️⭐️⭐️
Travel days can be hectic, but this Chick-fil-A inside Memphis International Airport is a true oasis. The staff move with the kind of precision you’d expect from a well-run airline crew—fast, courteous, and laser-focused on keeping passengers fueled and happy. Despite the constant stream of travelers, the line moved quickly, and my order was perfect down to the last detail.
The food quality here is exactly what you’d hope for from Chick-fil-A: fresh, hot waffle fries, tender chicken that’s seasoned just right, and sweet tea that hits the spot before a long flight. What sets this location apart is how clean and organized everything stays, even during peak rush. You can tell the team takes pride in running a tight operation.
Whether you’re connecting through MEM or starting your journey here, this Chick-fil-A delivers consistency, comfort, and a warm Southern welcome. A great reminder that even in the middle of an airport hustle, excellence still shines through.
We waited for 20 minutes in the line here and it was not even peak lunch time and the only reason the line was so long was because the staff is very slow.
Atmosphere: 2
Food: 4
Service: 2
Edward Kahr
This location is always out of something. Fruit, lids, coffee creamer...
Atmosphere: 3
Food: 3
Service: 2
tony strong
Poor service-missing items
N.T
Wrong order don’t go here!!!!!!!
Atmosphere: 1
Food: 2
Service: 1
joseph hill
DO NOT LISTEN TO THE OTHER REVIEWS this is aAbsolutely fantastic Chick-fil-A, I would definitely come back here again. The food is SUPER cheap for airport food, only 9 dollars for a chickfila sandwich meal????? And the quality of the food was great and they gave me SOOO much sauce. Please eat here much better than everywhere else in the airport 👍👍❤️
0 stars. Landed at 8:22pm. Refused to serve me and said they were closed. Online hours say til 9pm. Second time this same location disappoints.
Charged me for a water by getting it wrong as soda, then the person didn’t even get the size for fries right
Atmosphere: 1
Food: 1
Service: 1
Attended this chick fil an around 9 o’clock am 5 days before Christmas and the service was exceptional! The girl who was handing out the orders was especially sweet and kind to me and everyone else. I don’t think I have ever experienced nice restaurant working staff at the airport before
Atmosphere: 5
Food: 5
Service: 5
I just was trying to catch my plane and get something good to eat but this airport chick fil A food is the worse chick fil A I’ve ever had if I knew this was overcooked I would had took it back that cook to so long to make my food and the spicy chicken sandwich was burnt and the fries was hard and over salted just terrible I needed something to eat and this mess I couldn’t eat it was a waste of time and funds! That cook who made the food definitely need retraining or needs to be fired and never work at a restaurant again!
Atmosphere: 2
Food: 1
Service: 2
Great service, and even with alot of guests present, we received our order quickly.
Atmosphere: 5
Food: 5
Service: 5
Long wait, terrible communication . They gave me a wrong item and I have an allergy. They didn’t care and didn’t offer a solution. I had to request a refund.
Atmosphere: 2
Food: 2
Service: 1
Why is chick fil a food so bad vs how they use to be. Very disappointing.
Atmosphere: 3
Food: 1
Service: 3
Dorothy J customer service was great top tier
Worst customer service of any Chick-fil-A I've ever been to. Food took 15 minutes to come out and chicken club was cold. Awful.
Atmosphere: 1
Food: 1
Service: 1
⭐️⭐️⭐️⭐️⭐️
Travel days can be hectic, but this Chick-fil-A inside Memphis International Airport is a true oasis. The staff move with the kind of precision you’d expect from a well-run airline crew—fast, courteous, and laser-focused on keeping passengers fueled and happy. Despite the constant stream of travelers, the line moved quickly, and my order was perfect down to the last detail.
The food quality here is exactly what you’d hope for from Chick-fil-A: fresh, hot waffle fries, tender chicken that’s seasoned just right, and sweet tea that hits the spot before a long flight. What sets this location apart is how clean and organized everything stays, even during peak rush. You can tell the team takes pride in running a tight operation.
Whether you’re connecting through MEM or starting your journey here, this Chick-fil-A delivers consistency, comfort, and a warm Southern welcome. A great reminder that even in the middle of an airport hustle, excellence still shines through.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
We waited for 20 minutes in the line here and it was not even peak lunch time and the only reason the line was so long was because the staff is very slow.
Atmosphere: 2
Food: 4
Service: 2
This location is always out of something. Fruit, lids, coffee creamer...
Atmosphere: 3
Food: 3
Service: 2
Poor service-missing items
Wrong order don’t go here!!!!!!!
Atmosphere: 1
Food: 2
Service: 1
DO NOT LISTEN TO THE OTHER REVIEWS this is aAbsolutely fantastic Chick-fil-A, I would definitely come back here again. The food is SUPER cheap for airport food, only 9 dollars for a chickfila sandwich meal????? And the quality of the food was great and they gave me SOOO much sauce. Please eat here much better than everywhere else in the airport 👍👍❤️
Atmosphere: 5
Food: 5
Service: 5
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