The service was amazing. It's been a long time since we've had all around amazing service. All the staff that we encountered were very friendly and helpful. The food came out fast and hot. Everything was prepared just right. Empty dishes were removed right away, we didn't have to ask for refills. Our server was amazing and on point. Even the manager was going around the restaurant engaging and checking on customers.Parking: There was plenty of parking. Parking is definitely not an issue.Kid-friendliness: The atmosphere here is great. I didn't check for kids options on the menu but there are definitely items on the menu that kids would love. The sliders and chicken crispers are a few options.
Nice prices. Good attitudes . Love there Sampler type platter. Southwestern
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Southwest Egg Rolls, Burger
Mario Rayford
Food was old hard and awful don’t eat there
Atmosphere: 1
Food: 1
Service: 1
Art By J. Whitlock Jennifer Whitlock
If I could leave ZERO stars and still write a review I would. Worst dining experience ever. No exaggeration. 15 minutes to seat us at a table that was already empty in a not busy restaurant. Order appetizers that we wait over 30 minutes for, for them to be the wrong appetizers. Finally get the appetizers 15 minutes later and have to wait additional time to get plates. Some food comes out 15 minutes later with cold fries and cold sides, none of the condiments and sauces we asked for when we ordered. Tenders with no dipping sauces and such. One meal, a quesadilla explosion salad missing completely, only to come out several minutes later without any chicken or corn salsa, Just a fist full of lettuce some pico and tortilla strips. Had to get the menu to show the staff it was wrong. Not our servers, plural, of course. They were too busy sweeping two tables down and doing whatever in the back to carry our food out and check on us. Salad is taken away and everyone eats what they can without the condiments we asked for politely a couple times. Salad makes it back to the table after everyone has already eaten what they could stomach and we are angry at the point. It is still wrong, we have still not received the condiments we asked for multiple times. We have been more than patient and polite and My husband raised his voice at this point because clearly we were not being heard, apologies were made by your manager but NOTHING was being done or offered to make it right which made us more angry. Instead the manager stood there and scolded us for raising our voices to the staff and treated us like children having tantrums instead of justifiably upset customers. She was rude and incredibly disrespectful and refused to serve us the missing items then proceeded to print off 6 separate checks to pay when we were clearly one party. One of the party was a 10 year old child! Nothing about this night made sense. We were in a nearly empty restaurant for two hours with more than ample staff and had the worst experience. Whatever happened to customer service?
Atmosphere: 1
Food: 1
Service: 1
Jasmine Booker (Ms. Alexandria)
My Chicken Bacon Ranch Quesadillas were very dry and the fries on my separate order were not fresh. The service to wait my table took way too long. I informed management of my poor food and was only given a $1.90 off my total. Really? Taxes was $1.66. I won’t be attending this location again. Do Better Staff.
Atmosphere: 3
Food: 1
Service: 2
Tina Washington
On this day it was still kind of early in the day maybe 1:30 pm. We sat in the bar area and had a really kind waitress who was bartending as well. She was really kind. Our food came out pretty fast and was hot and tasty. I guess we got in before the dinner crowd but it was a very good dine in visit.
Atmosphere: 5
Food: 5
Service: 5
Gerald Moore
Had lunch with coworkers yesterday, and the food came out looking delicious, hot, and fresh. We go here to treat ourselves after a tough week. The servers are always nice and especially the hostess. She makes you welcome and make sure she's speaks when you leave. The lunch menu has a variety of selections at great prices as well. Keep up the good work.
Absolutely horrible. Placed a to go order and took me 30 minutes to get over there so expected food to be sitting there. Nope 45 minutes later after arriving, they finally brought my food. They didn’t come back to the area for that long. If I hadn’t paid already I would have not stayed around. The entire motive more and more people kept coming in and waiting.
Atmosphere: 1
Food: 1
Service: 1
Sandy Viti
When we got there was a 10 min wait time which is good. Service was a little slow but it’s perfectly understandable, because it seemed to be only 1 or 2 servers. The food was literally SO good it is so fulfilling and definitely worth the wait! The presentation is also good and makes the food look even better. Fun and friendly environment as well. I got the Alex’s Santa Fe burger and omg????DELICIOUS.
Atmosphere: 5
Food: 5
Service: 4
Marvis McBride
Waitress had a great attitude. Service was excellent.
Atmosphere: 5
Don Klotwog
I hope I never have to be back in that place ever
Food: 2
Service: 1
Allura Monae
We waited for 30 minutes and never received a table due to short staffing. After waiting 30 minutes we had been told it would be another 30 minutes. I normally like the food and the service but this was a disappointing experience I was trying to treat my Daughter to a day out.
Outstanding server
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger
The server was awesome ? the food was a disaster ? both orders was wrong and cold. Had a 15min wait even tho half the place was empty
Atmosphere: 3
Food: 1
Service: 3
We had a 20 minute wait, but it was worth it! The food was great! Our waitress was very nice.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak, Southwest Egg Rolls, Fries
The service was amazing. It's been a long time since we've had all around amazing service. All the staff that we encountered were very friendly and helpful. The food came out fast and hot. Everything was prepared just right. Empty dishes were removed right away, we didn't have to ask for refills. Our server was amazing and on point. Even the manager was going around the restaurant engaging and checking on customers.Parking: There was plenty of parking. Parking is definitely not an issue.Kid-friendliness: The atmosphere here is great. I didn't check for kids options on the menu but there are definitely items on the menu that kids would love. The sliders and chicken crispers are a few options.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepper PALS Mini Chocolate Molten, Chips & Salsa, Fajita Trio, Big Mouth Bites, Steak, Southwest Egg Rolls, Chicken Crispers, Texas Cheese Fries, Burger, Loaded Fries, Fries
Nice prices. Good attitudes . Love there Sampler type platter. Southwestern
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Southwest Egg Rolls, Burger
Food was old hard and awful don’t eat there
Atmosphere: 1
Food: 1
Service: 1
If I could leave ZERO stars and still write a review I would. Worst dining experience ever. No exaggeration. 15 minutes to seat us at a table that was already empty in a not busy restaurant. Order appetizers that we wait over 30 minutes for, for them to be the wrong appetizers. Finally get the appetizers 15 minutes later and have to wait additional time to get plates. Some food comes out 15 minutes later with cold fries and cold sides, none of the condiments and sauces we asked for when we ordered. Tenders with no dipping sauces and such. One meal, a quesadilla explosion salad missing completely, only to come out several minutes later without any chicken or corn salsa, Just a fist full of lettuce some pico and tortilla strips. Had to get the menu to show the staff it was wrong. Not our servers, plural, of course. They were too busy sweeping two tables down and doing whatever in the back to carry our food out and check on us. Salad is taken away and everyone eats what they can without the condiments we asked for politely a couple times. Salad makes it back to the table after everyone has already eaten what they could stomach and we are angry at the point. It is still wrong, we have still not received the condiments we asked for multiple times. We have been more than patient and polite and My husband raised his voice at this point because clearly we were not being heard, apologies were made by your manager but NOTHING was being done or offered to make it right which made us more angry. Instead the manager stood there and scolded us for raising our voices to the staff and treated us like children having tantrums instead of justifiably upset customers. She was rude and incredibly disrespectful and refused to serve us the missing items then proceeded to print off 6 separate checks to pay when we were clearly one party. One of the party was a 10 year old child! Nothing about this night made sense. We were in a nearly empty restaurant for two hours with more than ample staff and had the worst experience. Whatever happened to customer service?
Atmosphere: 1
Food: 1
Service: 1
My Chicken Bacon Ranch Quesadillas were very dry and the fries on my separate order were not fresh. The service to wait my table took way too long. I informed management of my poor food and was only given a $1.90 off my total. Really? Taxes was $1.66. I won’t be attending this location again. Do Better Staff.
Atmosphere: 3
Food: 1
Service: 2
On this day it was still kind of early in the day maybe 1:30 pm. We sat in the bar area and had a really kind waitress who was bartending as well. She was really kind. Our food came out pretty fast and was hot and tasty. I guess we got in before the dinner crowd but it was a very good dine in visit.
Atmosphere: 5
Food: 5
Service: 5
Had lunch with coworkers yesterday, and the food came out looking delicious, hot, and fresh. We go here to treat ourselves after a tough week. The servers are always nice and especially the hostess. She makes you welcome and make sure she's speaks when you leave. The lunch menu has a variety of selections at great prices as well. Keep up the good work.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger, Fries
Restaurantji Recommends
Absolutely horrible. Placed a to go order and took me 30 minutes to get over there so expected food to be sitting there. Nope 45 minutes later after arriving, they finally brought my food. They didn’t come back to the area for that long. If I hadn’t paid already I would have not stayed around. The entire motive more and more people kept coming in and waiting.
Atmosphere: 1
Food: 1
Service: 1
When we got there was a 10 min wait time which is good. Service was a little slow but it’s perfectly understandable, because it seemed to be only 1 or 2 servers. The food was literally SO good it is so fulfilling and definitely worth the wait! The presentation is also good and makes the food look even better. Fun and friendly environment as well. I got the Alex’s Santa Fe burger and omg????DELICIOUS.
Atmosphere: 5
Food: 5
Service: 4
Waitress had a great attitude. Service was excellent.
Atmosphere: 5
I hope I never have to be back in that place ever
Food: 2
Service: 1
We waited for 30 minutes and never received a table due to short staffing. After waiting 30 minutes we had been told it would be another 30 minutes. I normally like the food and the service but this was a disappointing experience I was trying to treat my Daughter to a day out.