Chili's Grill & Bar
Memphis International Airport (MEM), 2491 Winchester Road Terminal B, Memphis
(901) 401-7082
Recent Reviews
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This place made me get the squirts and too add I got the squirts on my plane ride. No friends on a plane apparently. Do not eat here.
Atmosphere: 1
Food: 1
Service: 1
Spent $44 on inedible food. Service was so bad that we were shocked. Please do better.
Food: 1
Service: 1
Honestly just find it outrageous it's an upcharge just to NOT put cheese on my burger (see picture). I can understand upcharge for adding cheese but I just wanted the burger without the cheese that already comes on it. That's saving you money but I'm being charged exrra for itš
Atmosphere: 3
Food: 4
Service: 3
I enjoyed their BBQ Brisket Burger! š š
And for dessert, I had a Molten Chocolate Cake!
Everything was delicious here at Chiliās! š
Atmosphere: 5
Food: 5
Service: 5
Absolute worst restaurant in the country. The menu isnt the full chillis menu, and they dont even have everything on their actual menu. The food was basically frozen TV dinners and the service was terrible. So much attitude from the wait staff. Never got a refill. Almost missed the flight waiting to pay.
Atmosphere: 1
Food: 1
Service: 1
Thee worst dining experience Iāve ever had lol. Took 30 minutes for food to come out, they forgot two dishes, after finally receiving 1 informed that they were out of honey chipotle, so I said, okay, Iāll just cancel the wings. I asked for a refill on water and a buffalo ranch at this time. Completely ignored. 15 mins later I ask again. I had to walk up because they NEVER come to your table. And she said okay. 15 minutes later never brought it. Absolutely the worst service Iāve received anywhere.
Atmosphere: 3
Food: 4
Service: 1
That was miserable. Food was fine. The restaurant, hot garbage. I was by myself, got seated and used the qr code to order. I had an hour before boarding 3 gates down. The website is awful, takes forever to load, adds double items, etc. Five minutes later I order simple chicken fajitas and strawberry lemonade. Lemonade comes fine. 40 minutes later I am still waiting on fajitas. I overhear another table āYouāre out of tomatoes?!?ā, server response, āyeah sometimes we are out of fries too. Fajitas arrive, no cold plate. Server promises cold plate. Five minutes later she goes back and makes it herself, and now lettuce is out too. I see into the kitchen from my seat, garbage and food all over the floors. I see a person walk back with the new bag of lettuce that noone could bother to get for my plate. Way worse than any Chilis and way worse than most airport restaurants.
I had a layover in Memphis so I had dinner at Chili's. I had a cheeseburger, French fries and a coke. It was so big I could not eat it all. It tasted great! Thank you!
Atmosphere: 5
Food: 5
Service: 5
Wonāt even take your money because everyoneās on break
My bad, didnāt check the reviews before dining in. The service and food both were equally horrible. Not a great taste for boneless wings. Wouldnāt recommend eating there.
Atmosphere: 3
Food: 2
Service: 3
Restaurantji Recommends
I was only person of color at the time and had to repeatedly ask for utensils while servers continues to revisit other white customers. Servers were visibly passed that I asked for the items.
I won't stop there again
Atmosphere: 2
Food: 4
Service: 1
Memphis airport Chilis. Can only order and pay through the app. The wait was long, and we had to keep waving over the server. The drinks order was wrong: ordered 2 diets, tea, and 2 waters, received a reg coke, tea, and 3 waters. One plate was brought to the table after about 25 mins, 5 mins later another plate, then another. The final two plates came 45 mins after placing the order and after we asked to cancel due to running out of time. Both burgers were burned on the bottom with the wrong toppings and sides. They were boxed to go so we just took them. Extremely poor service and lousy food, wish we would have gone anywhere else to eat.
Atmosphere: 3
Food: 1
Service: 1
The waitress, Nikki, was too busy talking to other employees to pay attention to the folks waiting on line to be taken care of. I waited over 20 minutes for my omelet. The only reason I got it is because I asked another waitress about it. She walked to the back and my omelet was sitting there waiting to be brought out to me. The price of the omelet, was good. It tasted fine. The vegetables were a bit under cooked, but okay. The two other waitresses were hustling their butter off while Nikki was busy entertaining some guy that was sitting in the restaurant area.
Atmosphere: 3
Food: 4
Service: 1
Their service was terrible. They didn't show their operation hours. So I ordered the food by QR code but she asked me to get out of the table. Because she has to take a rest. At the end, I canceled my order and I need to find another place to eat food.
Atmosphere: 1
Food: 1
Service: 1
Will NEVER eat there again. They brought my husband's food and I had to ask for my food. He was finished eating by the time my loaded baked potato soup arrived....to make things worse, it was barely warm. I heard the waiter tell the bartender....I told her it was in the microwave warming up. I could have brought it out cold to her. Rudest place I have ever eaten!
Atmosphere: 1
Food: 1
Service: 1
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