So we did not eat here because the place was dirty, all the tables were gross, and the glass that protects the food was on another level nasty. The bathroom is the telling of a clean establishment, and it was in need of a good scrubbing. I love Chipotle, but I will drive the 5 miles down the road to eat at the other location.
Atmosphere: 1
Harvey Lenard
Even when this place is totally empty, which it usually is, they will stand up there and totally ignore you. Or they will give you a really ugly glare and then walk away. Literally both times I went in there I literally stood there 15 minutes and never got acknowledged one time. I say give them about one more year and they'll be closed. Good riddance, maybe the next place that opens up there will have a better quality of people and customer service.
Atmosphere: 1
Food: 1
Service: 1
Candice M.
Terrible. Slow. Careless. Not even worth words. Blah blah blah to 85 characters. Blah blah.
Moonchild
I received the wrong order, so a young black lady corrected it. To be so young, she was extremely professional and mature!! She also gave me some extras for the inconvenience!!! Thanks, guys!! And the food was great, too!!!
quetahackworth
The food at this location use to be great. The food had absolutely no flavor. I believe it's the rice. The rice was overcooked and had clumps in it. I also noticed that there is a staff change from the previous staff. I will not be coming back to this location again.
Caroline Phillips-Burk
Ashley was extremely rude, as a manager you should have better customer service.
Abby Luckett
This establishment does not care about its workers, college students, and bashes them for having a life ?
Ethel Sharif-Collier
Everything is always great whenever I visit the Poplar/Ridgeway location. This time, I came during the change of shift, and it was a bit chaotic for a moment.Vegetarian options: There are plenty of veggies, rice, and beans.Parking: There are several stores, so sometimes you might have to look for parking during peak hours or season.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Vinaigrette
Brian Olsen
While I was in line I watched one of the workers cleaning out the catch beneath the food. She then picked up her rag and went over the rice and I saw stuff fall off the rag and into the rice, which was then served to the customer next in line. She was also handling the food containers and cleaning with no gloves on. Probably the most unsanitary thing I've ever seen at a chipotle. Will not eat here again.
Tinyass Dani
The rice was definitely undercooked it was hard and when we told them the rice wasn’t cooked all the way their response was “it’s supposed to be like that” the guacamole had a half a avocado in it and they didn’t have a bottle opener for the coke.
The staff was so patient and attentive. Especially Danielle. I love the way they treated me like I mattered especially since they were so busy. I will definitely be going there again and again.
Atmosphere: 4
Food: 5
Service: 5
Yisrael Greene
The food was AMAZING. The lines moves quickly and wasn’t too expensive
Enrique Zetina
It's good enough to order again
Shallon Hunt
Great place to dine. Cool little staff.
J J.
Employees very rude. Lady threw receipt at me because I asked for one. Also the place has food thrown around food area.
So we did not eat here because the place was dirty, all the tables were gross, and the glass that protects the food was on another level nasty. The bathroom is the telling of a clean establishment, and it was in need of a good scrubbing. I love Chipotle, but I will drive the 5 miles down the road to eat at the other location.
Atmosphere: 1
Even when this place is totally empty, which it usually is, they will stand up there and totally ignore you. Or they will give you a really ugly glare and then walk away. Literally both times I went in there I literally stood there 15 minutes and never got acknowledged one time. I say give them about one more year and they'll be closed. Good riddance, maybe the next place that opens up there will have a better quality of people and customer service.
Atmosphere: 1
Food: 1
Service: 1
Terrible. Slow. Careless. Not even worth words. Blah blah blah to 85 characters. Blah blah.
I received the wrong order, so a young black lady corrected it. To be so young, she was extremely professional and mature!! She also gave me some extras for the inconvenience!!! Thanks, guys!! And the food was great, too!!!
The food at this location use to be great. The food had absolutely no flavor. I believe it's the rice. The rice was overcooked and had clumps in it. I also noticed that there is a staff change from the previous staff. I will not be coming back to this location again.
Ashley was extremely rude, as a manager you should have better customer service.
This establishment does not care about its workers, college students, and bashes them for having a life ?
Everything is always great whenever I visit the Poplar/Ridgeway location. This time, I came during the change of shift, and it was a bit chaotic for a moment.Vegetarian options: There are plenty of veggies, rice, and beans.Parking: There are several stores, so sometimes you might have to look for parking during peak hours or season.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Vinaigrette
While I was in line I watched one of the workers cleaning out the catch beneath the food. She then picked up her rag and went over the rice and I saw stuff fall off the rag and into the rice, which was then served to the customer next in line. She was also handling the food containers and cleaning with no gloves on. Probably the most unsanitary thing I've ever seen at a chipotle. Will not eat here again.
The rice was definitely undercooked it was hard and when we told them the rice wasn’t cooked all the way their response was “it’s supposed to be like that” the guacamole had a half a avocado in it and they didn’t have a bottle opener for the coke.
Restaurantji Recommends
The staff was so patient and attentive. Especially Danielle. I love the way they treated me like I mattered especially since they were so busy. I will definitely be going there again and again.
Atmosphere: 4
Food: 5
Service: 5
The food was AMAZING. The lines moves quickly and wasn’t too expensive
It's good enough to order again
Great place to dine. Cool little staff.
Employees very rude. Lady threw receipt at me because I asked for one. Also the place has food thrown around food area.