Placed and order online and used app to verify pick up time. When arriving was told they were behind and processing delivery orders all before carry out. I was told it would be at least 20 minutes before they would get to carry out. When I asked if that meant 20 minutes until they started or 20 minutes until I might have my order, he said “I told you already we are behind”. I told him I just needed clarification, but it seemed very troubling to just get an accurate status update.
Atmosphere: 1
Food: 4
Service: 1
isaiah adams
I ordered a pizza through the app it literally took 2 hours for the pizza to arrive. I tried to give them a call I waited 45 minutes on the phone no one would even pick up the phone I was just sitting on hold.
Chloe Rehkopf
Quick, clean, great service
Atmosphere: 5
Food: 5
Service: 5
Darla Hindmon
I spent my last ten dollars on parmesan cheese sticks at Dominos on Union. He handed them to me through the pick up window. I sat them on my passenger seat. Short drive home I grabbed the box and grease was all over my leather seats. The box that they came in half full of grease. I took them inside opened the box and they were floating in grease. It was so disgusting. I had to throw them out. I’m done with Domino’s especially this one. No dinner for me that night. Thanks for wasting my hard earned money! Gave one
Emma Donnelly-Bullington
They don’t answer the phone
Tony Lewis
Biggest liars in the world..gone call me and lie about their system being down cause they didn't wanna honor their business hours.
Service: 1
Kevin Patrick
The store looked a mess. I parked for a curbside pickup because delivery wasnt available. Noone brought anything out to me. After almost 10 minutes I went in and Noone noticed I walked up to the counter for 5 minutes. He said have a good night and handed me my order with loose dipping sauces.
Atmosphere: 1
Food: 3
Service: 2
Nan Lee
I ordered online over an hour ago from the store on Union in Memphis, Tn I tried to call and was put on hold over 15 minutes. Called back to the place a order selection and got nothing
Service: 1
Dayton Nicholson
my order was stolen by my delivery driver. got a notice saying it was delivered, but it never showed up. wow
Gabriela Boaventura
My husband ordered pizza at this location for the first time and the order came totally wrong. I’m pregnant craving for a mushroom dominos pizza plus my toddler only eats plain or mushroom. I got a pizza with mushrooms, disgusting meet , white sauce and olives. It was totally a tension during dinner with a toaddler screaming for food plus the frustration of spending 30 + on the phone trying to fix it. Still on the phone.
Very poor service delivery driver through my pizza on the porch did not knock a call and when I came out I had ants all in my box now they giving me trouble for a refund also I've been waiting on the phone over an hour and a half trying to speak to a manager and no one picks up the phone yet I ordered this piece of July 17th and still haven't got a refund
Charlie Graham
The employees at this Domino’s pizza on top of it everything was good. Thank you guys.
Atmosphere: 5
Food: 5
Service: 5
Juan Lopez
No good overcooked !
Food: 1
Amanda Lucas
Their service is trash. My mom placed an order online for a future order and by the time I made it up to the store and tried to pick up the order they said it wasn't in the system and that I should go check the other store. I was about to but then I checked with my mom and she said I was at the correct store. Don't you know these ppl argued me down about this order saying they weren't giving me anything until it's in their system which is fine but they had attitudes about it and didn't really attempt to remedy the problem. They were too busy thinking I was wrong about this order. I SHOWED THEM THE RECIPET AND GAVE THEN AN ORDER NUMBER.But the order just wasn't in the system until a certain time. When the order did pop up I went to make sure they finally got the order. They gave me attitude then as well.
Zee
Dominos (1560 Union ave) charged me through Uber eats for an order that was made at 11:05pm and it said order completed at 11:14pm, Uber refused to follow up with the restaurant and said they will not refund as it is delivered by Domino’s, and Dominos simply stole my money for the order + the tip and never delivered and I called so many times they keep putting me on hold, last time I called they said sorry, and they we will transfer me to the incharged department and they just put me on hold, this was a very frustrating experience and I don’t recommend you order from this Domino’s (1560 union ave Memphis) or Uber Eats, they will charge you and never deliver your food! I stood outside waiting for my food and I had just got off a long shift and was hungry! The employees don’t care and their customer support doesn’t care! I also emailed the customer support, and didn’t receive any update. I used to order regularly from Domino’s, but I will make sure me and my family to never order again !! It was one of my worst experiences! Fraudulence and negligence and poor customer service. DO NOT order from here!
Placed and order online and used app to verify pick up time. When arriving was told they were behind and processing delivery orders all before carry out. I was told it would be at least 20 minutes before they would get to carry out. When I asked if that meant 20 minutes until they started or 20 minutes until I might have my order, he said “I told you already we are behind”. I told him I just needed clarification, but it seemed very troubling to just get an accurate status update.
Atmosphere: 1
Food: 4
Service: 1
I ordered a pizza through the app it literally took 2 hours for the pizza to arrive. I tried to give them a call I waited 45 minutes on the phone no one would even pick up the phone I was just sitting on hold.
Quick, clean, great service
Atmosphere: 5
Food: 5
Service: 5
I spent my last ten dollars on parmesan cheese sticks at Dominos on Union. He handed them to me through the pick up window. I sat them on my passenger seat. Short drive home I grabbed the box and grease was all over my leather seats. The box that they came in half full of grease. I took them inside opened the box and they were floating in grease. It was so disgusting. I had to throw them out. I’m done with Domino’s especially this one. No dinner for me that night. Thanks for wasting my hard earned money! Gave one
They don’t answer the phone
Biggest liars in the world..gone call me and lie about their system being down cause they didn't wanna honor their business hours.
Service: 1
The store looked a mess. I parked for a curbside pickup because delivery wasnt available. Noone brought anything out to me. After almost 10 minutes I went in and Noone noticed I walked up to the counter for 5 minutes. He said have a good night and handed me my order with loose dipping sauces.
Atmosphere: 1
Food: 3
Service: 2
I ordered online over an hour ago from the store on Union in Memphis, Tn
I tried to call and was put on hold over 15 minutes. Called back to the place a order selection and got nothing
Service: 1
my order was stolen by my delivery driver. got a notice saying it was delivered, but it never showed up. wow
My husband ordered pizza at this location for the first time and the order came totally wrong.
I’m pregnant craving for a mushroom dominos pizza plus my toddler only eats plain or mushroom. I got a pizza with mushrooms, disgusting meet , white sauce and olives. It was totally a tension during dinner with a toaddler screaming for food plus the frustration of spending 30 + on the phone trying to fix it. Still on the phone.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Very poor service delivery driver through my pizza on the porch did not knock a call and when I came out I had ants all in my box now they giving me trouble for a refund also I've been waiting on the phone over an hour and a half trying to speak to a manager and no one picks up the phone yet I ordered this piece of July 17th and still haven't got a refund
The employees at this Domino’s pizza on top of it everything was good. Thank you guys.
Atmosphere: 5
Food: 5
Service: 5
No good overcooked !
Food: 1
Their service is trash. My mom placed an order online for a future order and by the time I made it up to the store and tried to pick up the order they said it wasn't in the system and that I should go check the other store. I was about to but then I checked with my mom and she said I was at the correct store. Don't you know these ppl argued me down about this order saying they weren't giving me anything until it's in their system which is fine but they had attitudes about it and didn't really attempt to remedy the problem. They were too busy thinking I was wrong about this order. I SHOWED THEM THE RECIPET AND GAVE THEN AN ORDER NUMBER.But the order just wasn't in the system until a certain time. When the order did pop up I went to make sure they finally got the order. They gave me attitude then as well.
Dominos (1560 Union ave) charged me through Uber eats for an order that was made at 11:05pm and it said order completed at 11:14pm, Uber refused to follow up with the restaurant and said they will not refund as it is delivered by Domino’s, and Dominos simply stole my money for the order + the tip and never delivered and I called so many times they keep putting me on hold, last time I called they said sorry, and they we will transfer me to the incharged department and they just put me on hold, this was a very frustrating experience and I don’t recommend you order from this Domino’s (1560 union ave Memphis) or Uber Eats, they will charge you and never deliver your food! I stood outside waiting for my food and I had just got off a long shift and was hungry! The employees don’t care and their customer support doesn’t care! I also emailed the customer support, and didn’t receive any update. I used to order regularly from Domino’s, but I will make sure me and my family to never order again !! It was one of my worst experiences! Fraudulence and negligence and poor customer service. DO NOT order from here!
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