If you are diabetic do not go to this location. I specifically asked for no sugar and my drink not only had sugar but also had Splenda thrown in there and not mixed in! Very dangerous for The staff to not mix these correctly!
Marlon Becton
Swearing, profanity flying back and fourth from and to employees. 20 minute wait 1 person inside in front of me. Who was picking up online order. Need secret shoppers from corporate.
Atmosphere: 1
Service: 1
Jamie Jo
This particular location cannot make a Triple Chocolate Frozen Coffee correctly. This location is 1 mile from home but I drive 15 miles to the Winchester location because they make the drinks correctly and this store refuses to do so. My last 3 visits, the drinks were missing half of the ingredients and tasted horribly. The staff tries to take short cuts and when you try to address the drink being made incorrectly they literally roll their eyes at you! They will not correct their mistakes and you have to just get a refund. Even the app shows the ingredients so it shouldn't be that hard.
Atmosphere: 1
Food: 1
Service: 1
Theo Johnson
They are very rude and they didn't want to help me do better please
Atmosphere: 1
Service: 1
Rachel Carley
Service was great. Order came out in a timely manner. Staff was kind. 10/10. Would visit again.
Atmosphere: 5
Food: 5
Service: 5
Melanie meme
The staff here is wonderful my Coffee was just right
Atmosphere: 5
Food: 5
Service: 5
Keosha Steel
This is the 3rd time I've came in for a med coffee and a $6 meal. Waited over 20 mins, multiple orders handed out (mine was placed before theirs), and the front staff was ignoring me when I asked for my items. I've worked for Dunkin before and you guys should be ashamed of yourself. By the way my hash browns weren't cooked thoroughly.
Atmosphere: 1
Food: 1
Service: 1
Gorilla wash RGV
never get orders correct
Service: 1
Carter Bell
The service sucks sometimes but the coffee is good.
Pati Partee
The coffee was exceptional just down right perfect for my taste. So Amazing I forgot about my dounuts. Great Job!!!
Please get a new team Everytime and I mean every time I come in there's a long line , poor customer service you waste pm
Tom Harper
Dunkin’ has a good dark roast coffee. Chose it and a regular roast plus an apple fritter (my personal favorite). Quick friendly service in a pleasant atmosphere.
Atmosphere: 5
Food: 4
Service: 5
R B
Good food good people, fast in and out.
Atmosphere: 5
Food: 5
Service: 5
Nicole
Terrible service the workers do not pay attention they charge you for things you did not ask for then catch a attitude with you when you correct them!!!! DO NOT GO TO THIS LOCATION IT IS A WASTE OF 😡THEY ARE VERY NASTY 🤮
Jacob Keziah
Tell me 20 minutes to get my coffee at the drive-thru The parking lot needs repaving the staff needs to be retrained . I always order extra large hot coffee with 10 cream and 10 sugar and it taste like it only has half
If you are diabetic do not go to this location. I specifically asked for no sugar and my drink not only had sugar but also had Splenda thrown in there and not mixed in! Very dangerous for The staff to not mix these correctly!
Swearing, profanity flying back and fourth from and to employees. 20 minute wait 1 person inside in front of me. Who was picking up online order. Need secret shoppers from corporate.
Atmosphere: 1
Service: 1
This particular location cannot make a Triple Chocolate Frozen Coffee correctly. This location is 1 mile from home but I drive 15 miles to the Winchester location because they make the drinks correctly and this store refuses to do so. My last 3 visits, the drinks were missing half of the ingredients and tasted horribly. The staff tries to take short cuts and when you try to address the drink being made incorrectly they literally roll their eyes at you! They will not correct their mistakes and you have to just get a refund. Even the app shows the ingredients so it shouldn't be that hard.
Atmosphere: 1
Food: 1
Service: 1
They are very rude and they didn't want to help me do better please
Atmosphere: 1
Service: 1
Service was great. Order came out in a timely manner. Staff was kind. 10/10. Would visit again.
Atmosphere: 5
Food: 5
Service: 5
The staff here is wonderful my Coffee was just right
Atmosphere: 5
Food: 5
Service: 5
This is the 3rd time I've came in for a med coffee and a $6 meal. Waited over 20 mins, multiple orders handed out (mine was placed before theirs), and the front staff was ignoring me when I asked for my items. I've worked for Dunkin before and you guys should be ashamed of yourself. By the way my hash browns weren't cooked thoroughly.
Atmosphere: 1
Food: 1
Service: 1
never get orders correct
Service: 1
The service sucks sometimes but the coffee is good.
The coffee was exceptional just down right perfect for my taste. So Amazing I forgot about my dounuts. Great Job!!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Please get a new team Everytime and I mean every time I come in there's a long line , poor customer service you waste pm
Dunkin’ has a good dark roast coffee. Chose it and a regular roast plus an apple fritter (my personal favorite). Quick friendly service in a pleasant atmosphere.
Atmosphere: 5
Food: 4
Service: 5
Good food good people, fast in and out.
Atmosphere: 5
Food: 5
Service: 5
Terrible service the workers do not pay attention they charge you for things you did not ask for then catch a attitude with you when you correct them!!!! DO NOT GO TO THIS LOCATION IT IS A WASTE OF 😡THEY ARE VERY NASTY 🤮
Tell me 20 minutes to get my coffee at the drive-thru
The parking lot needs repaving the staff needs to be retrained . I always order extra large hot coffee with 10 cream and 10 sugar and it taste like it only has half
Atmosphere: 4
Food: 4
Service: 1
Loading...