The donut and the coffee very consistent...Classic Dunkin...The service was as follows the first person that I met was slightly grumpy....she might need coffee...The woman that handed me my order was everything I had come to expect at my favorite Dunkin .. at The Merc...Chicago...It is lovely to sit have a coffee and breath before a busy day begins...
Atmosphere: 1
Food: 4
Service: 4
PressedByLex
Dunkin is better than Starbucks any day!! Let’s argue. One of my favorite places. Have i ever had the donuts? No but the drinks are good.
Loved going here after my daily walks at Sea Isle Park. Always treated myself and my dogs to pup cups and good drinks. They said they no longer do pup cups. Won’t be going back to Dunkin if this is for all locations.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Iced Latte
Jessica Todd
I visited a Dunkin’ Donuts location located at 5150 Poplar Ave this morning and was treated horribly by someone claiming to be the manager, but refused to give me her name. I inquired about my iced latte not having whipped cream and she responded with the snarkiest attitude , “I ain’t the one who took your order boo”, while rolling her eyes and her neck. I then asked this individual to provide me with corporate and/or the district managers number, in which she also refused and stated, “we ain’t got one, we don’t have a corporate.” Luckily, I noticed the QR code on the drive through window, which directed me to the district managers phone number. I will not be returning to this location that I have been visiting almost daily for the past 4 months.
Atmosphere: 1
Food: 1
Service: 1
Karlotta Pineda Yepez
We don't speak much English. The staff didn't pay much attention to us. My dad asked for a cappuccino,the girl understood what he asked for. And then the girl gave him a coffee. My dad told her that he asked for a Cappuccino and the girl told him that he only ordered a coffee, also one of the donuts we ordered was like it was bitten. Change the staff and check the food you give.
Atmosphere: 3
Food: 4
Service: 1
Jennifer Palmer
Always will be a dunking girl. Wonderful!
Atmosphere: 5
Food: 5
Service: 5
Margaret D.
Dunkin coffee beats Starbucks. It tastes like actual coffee here instead of a sweet shake.
Atmosphere: 3
Food: 4
Service: 4
Calaydrian Smith
I wanted to try dunkin for the first time and needed assistance with my order. Very poor customer service! Highly disappointed!
If I could give 0 star manager is rude as they come always an attitude I don’t understand if you don’t have people skill or don’t like servicing people then you in wrong position just because we went thru drive mobile order they forgot donut she like she wasn’t the one that bagged the order rude rude rude rudethat was out of pocket you just had give me my almost 3.00 $ donut I even band myself from that Dunkin totally unacceptable customer service
The manager jasmine is so rude I been coming there for 2 years now how she even still a manager the women shakya who be at window she told me she afraid of jasmine
Atmosphere: 1
Food: 1
Service: 1
Destiny
Ordered the loaded hasbrowns for the first time and the lady handed it to me half way full and the cheese was cold. It was disgusting. Not the first time I’ve gotten either bad coffee or cold food from this location . I will not return
Atmosphere: 2
Food: 1
Service: 2
Recommended dishes: Iced Latte
Chelesa Eklund
We stopped at this Dunkin on our way home from a long trip. we ran inside because we had a trailer on our car and the service was amazing. What made it stand out was how amazing Shakya was on the register was. She was super friendly and was happy to make sure we left satisfied. 10/10
Atmosphere: 5
Food: 5
Service: 5
LeTesia Banks
Horrible customer service. I stopped here before work woman was rude on speaker constantly asking if I was done with my order. I get to the window she’s talking about a rapper that she likes and how he will come buy the whole store laughing having a good time. I ordered a bacon, egg, and cheese croissant meal and received a bacon, egg, and cheese bagel instead. Hash browns were old and stale. She probaly could’ve gotten my order right if she wasn’t rushing me to order. Worse experience I’ve ever had at Dunkin.
The donut and the coffee very consistent...Classic Dunkin...The service was as follows the first person that I met was slightly grumpy....she might need coffee...The woman that handed me my order was everything I had come to expect at my favorite Dunkin .. at The Merc...Chicago...It is lovely to sit have a coffee and breath before a busy day begins...
Atmosphere: 1
Food: 4
Service: 4
Dunkin is better than Starbucks any day!! Let’s argue. One of my favorite places. Have i ever had the donuts? No but the drinks are good.
Vegetarian options: No
Dietary restrictions: No
Kid-friendliness: Yes
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Croissant, Coffee Roll, Coolatta
Loved going here after my daily walks at Sea Isle Park. Always treated myself and my dogs to pup cups and good drinks. They said they no longer do pup cups. Won’t be going back to Dunkin if this is for all locations.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Iced Latte
I visited a Dunkin’ Donuts location located at 5150 Poplar Ave this morning and was treated horribly by someone claiming to be the manager, but refused to give me her name. I inquired about my iced latte not having whipped cream and she responded with the snarkiest attitude , “I ain’t the one who took your order boo”, while rolling her eyes and her neck. I then asked this individual to provide me with corporate and/or the district managers number, in which she also refused and stated, “we ain’t got one, we don’t have a corporate.” Luckily, I noticed the QR code on the drive through window, which directed me to the district managers phone number. I will not be returning to this location that I have been visiting almost daily for the past 4 months.
Atmosphere: 1
Food: 1
Service: 1
We don't speak much English. The staff didn't pay much attention to us. My dad asked for a cappuccino,the girl understood what he asked for. And then the girl gave him a coffee. My dad told her that he asked for a Cappuccino and the girl told him that he only ordered a coffee, also one of the donuts we ordered was like it was bitten. Change the staff and check the food you give.
Atmosphere: 3
Food: 4
Service: 1
Always will be a dunking girl. Wonderful!
Atmosphere: 5
Food: 5
Service: 5
Dunkin coffee beats Starbucks. It tastes like actual coffee here instead of a sweet shake.
Atmosphere: 3
Food: 4
Service: 4
I wanted to try dunkin for the first time and needed assistance with my order. Very poor customer service! Highly disappointed!
Service: 1
Awful food, employees, consumer service
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Bacon Egg and Cheese, Hash Browns, Sandwich, Donuts, Bagel
If I could give 0 star manager is rude as they come always an attitude I don’t understand if you don’t have people skill or don’t like servicing people then you in wrong position just because we went thru drive mobile order they forgot donut she like she wasn’t the one that bagged the order rude rude rude rudethat was out of pocket you just had give me my almost 3.00 $ donut I even band myself from that Dunkin totally unacceptable customer service
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Classic donuts, still very good!!
Atmosphere: 5
Food: 5
Service: 5
The manager jasmine is so rude I been coming there for 2 years now how she even still a manager the women shakya who be at window she told me she afraid of jasmine
Atmosphere: 1
Food: 1
Service: 1
Ordered the loaded hasbrowns for the first time and the lady handed it to me half way full and the cheese was cold. It was disgusting. Not the first time I’ve gotten either bad coffee or cold food from this location . I will not return
Atmosphere: 2
Food: 1
Service: 2
Recommended dishes: Iced Latte
We stopped at this Dunkin on our way home from a long trip. we ran inside because we had a trailer on our car and the service was amazing. What made it stand out was how amazing Shakya was on the register was. She was super friendly and was happy to make sure we left satisfied. 10/10
Atmosphere: 5
Food: 5
Service: 5
Horrible customer service. I stopped here before work woman was rude on speaker constantly asking if I was done with my order. I get to the window she’s talking about a rapper that she likes and how he will come buy the whole store laughing having a good time. I ordered a bacon, egg, and cheese croissant meal and received a bacon, egg, and cheese bagel instead. Hash browns were old and stale. She probaly could’ve gotten my order right if she wasn’t rushing me to order. Worse experience I’ve ever had at Dunkin.
Atmosphere: 1
Food: 1
Service: 1
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