I used to really enjoy this dunkin. But unfortunately I’m not sure what happened. They never fill the drinks up all the way , especially for hot drinks. They’ll consistently have atleast an inch of the drink empty (this has been my experience the past 3 visits).
Atmosphere: 4
Food: 3
Service: 3
Jessica Owens
They sometimes take a while but it’s worth it they make every drink so good plus the staff is really sweet.
Chris
No help just sitting in the drive thru.
Atmosphere: 1
Food: 1
Service: 1
Kee Fren
Asked for no bacon due to the fact that I don’t eat pork🤦🏾♂️ I Also had my rewards out but couldn’t get the rewards points for my order because the scan tool couldn’t scan the barcode on my device😑
Atmosphere: 2
Food: 1
Service: 1
H. Hays
Good coffee. Nice selection of donuts. Fast service. Smaller store with a couple of seating options.
Atmosphere: 5
Food: 5
Service: 5
Harold Hays
Good coffee. Nice selection of donuts. Fast service. Smaller store with a couple of seating options.
Atmosphere: 5
Food: 5
Service: 5
Romona
Megan gave great customer service.
Atmosphere: 5
Food: 5
Service: 5
QueenChristy Love
What establishment sells a product but not the condiments like (JELLY) to go on the (breakfast sandwich) 😢 if I had time I would have asked for a refund. I dont like dry ass breakfast sandwiches especially not for 6 bucks and some change. Whomever is franchising this location needs help because this happened a good 5 years ago which is one of the reasons I stopped shopping at this location.
You knew you didnt have the condiments when I ordered why didnt you just let me know when I ordered. FOH
Food: 2
Bianca Glass
My food and coffee were ok. But they have great service.
I am writing to express my profound disappointment with a recent experience at your Dunkin' Donuts location. As a long-standing customer, I have always valued the service and quality provided. However, during my visit today, I encountered new employees who exhibited unprofessional behavior. Upon inquiring about the estimated wait time, I was met with laughter. Furthermore, when I attempted to order my usual drink, I was informed that they could not fulfill the order, stating that they simply did not want to. This behavior is unacceptable and has led me to reconsider patronizing this Dunkin' location in the future. I urge you to address this issue to ensure that all customers receive the level of service that is expected. It is disheartening to encounter such attitudes, and I believe that employees who are unwilling to provide adequate service should not be in customer-facing roles. As a result, I will no longer be visiting this Dunkin' Donuts.
Atmosphere: 1
Food: 1
Service: 1
Adnan Mahmoud
All employees in there are very rude bad customer service I’ve asked them to take my order they just walked away from me like I didn’t say anything
Atmosphere: 1
Food: 1
Service: 1
Jj Lil
All employees in there are very rude bad customer service I’ve asked them to take my order they ignored me
Atmosphere: 1
Food: 1
Service: 1
Marterrika Brooks
Doughnuts was not fresh. Hard and ashy. 1 out of 10.
I used to really enjoy this dunkin. But unfortunately I’m not sure what happened. They never fill the drinks up all the way , especially for hot drinks. They’ll consistently have atleast an inch of the drink empty (this has been my experience the past 3 visits).
Atmosphere: 4
Food: 3
Service: 3
They sometimes take a while but it’s worth it they make every drink so good plus the staff is really sweet.
No help just sitting in the drive thru.
Atmosphere: 1
Food: 1
Service: 1
Asked for no bacon due to the fact that I don’t eat pork🤦🏾♂️ I Also had my rewards out but couldn’t get the rewards points for my order because the scan tool couldn’t scan the barcode on my device😑
Atmosphere: 2
Food: 1
Service: 1
Good coffee. Nice selection of donuts. Fast service. Smaller store with a couple of seating options.
Atmosphere: 5
Food: 5
Service: 5
Good coffee. Nice selection of donuts. Fast service. Smaller store with a couple of seating options.
Atmosphere: 5
Food: 5
Service: 5
Megan gave great customer service.
Atmosphere: 5
Food: 5
Service: 5
What establishment sells a product but not the condiments like (JELLY) to go on the (breakfast sandwich) 😢 if I had time I would have asked for a refund. I dont like dry ass breakfast sandwiches especially not for 6 bucks and some change. Whomever is franchising this location needs help because this happened a good 5 years ago which is one of the reasons I stopped shopping at this location.
You knew you didnt have the condiments when I ordered why didnt you just let me know when I ordered. FOH
Food: 2
My food and coffee were ok. But they have great service.
Atmosphere: 4
Food: 3
Service: 4
Sad sad customer service
Drive up is so bad 👎 so very slow
Food: 1
Service: 1
Restaurantji Recommends
I am writing to express my profound disappointment with a recent experience at your Dunkin' Donuts location. As a long-standing customer, I have always valued the service and quality provided. However, during my visit today, I encountered new employees who exhibited unprofessional behavior. Upon inquiring about the estimated wait time, I was met with laughter. Furthermore, when I attempted to order my usual drink, I was informed that they could not fulfill the order, stating that they simply did not want to. This behavior is unacceptable and has led me to reconsider patronizing this Dunkin' location in the future. I urge you to address this issue to ensure that all customers receive the level of service that is expected. It is disheartening to encounter such attitudes, and I believe that employees who are unwilling to provide adequate service should not be in customer-facing roles. As a result, I will no longer be visiting this Dunkin' Donuts.
Atmosphere: 1
Food: 1
Service: 1
All employees in there are very rude bad customer service I’ve asked them to take my order they just walked away from me like I didn’t say anything
Atmosphere: 1
Food: 1
Service: 1
All employees in there are very rude bad customer service I’ve asked them to take my order they ignored me
Atmosphere: 1
Food: 1
Service: 1
Doughnuts was not fresh. Hard and ashy. 1 out of 10.
Food: 1
Service: 1
Bad manager, bad stuff
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