Exlines' Best Pizza in Town - Kirby

Purchased me and my husband a cheeseburger combo, and it was terrible. No seasoning whatsoever. My husband's burger had too much mustard, and mine barely had condiments on it. I only asked for no onions, and everything should have been as they normally make it.

Atmosphere: 4

Food: 1

Service: 4

On Tues October 22nd we called in an order to the Kirby location. When I arrived to pick up my pizza, the kitchen staff was all very busy (naturally) and the lady behind the counter had her back to me, and was playing on her phone. Patience is a virtue, so I silently waited… and waited… and waited. After 7 ½ minutes of waiting I called out, and tried to signal the kitchen staff to please help me…it was finally at that time the lady turned around, and said “How can I help you?”… I explained that I had been waiting at the counter for over seven minutes and no one even made eye contact with me. I further told her that it felt disrespectful to me. – It would have been easy to disarm the situation by apologizing, and ringing up my call in order. INSTEAD – she laughingly said “that’s not true” and chose to walk away. The lady from the kitchen came out and rang up my order and sent me on my way. The pizza was great… the service atrocious. The fact that the lady insinuated that I was lying, was very disappointing. Is this what customer service has evolved to…? How insulting... and to a servant of GOD.

Ordered online. I added anchovies. They do not have anchovies," haven't in a year". Why was I charged 4$ for anchovies then? When you clearly have to put the order in the computer?

Atmosphere: 1

Food: 2

Service: 1

Go to anyone but this one. 1.5 hour wait every time

Atmosphere: 1

Food: 3

Service: 1

Will not be ordering anything from this location anymore purchased a chicken fried salad to get home and the lettuce taste old rubbery and soft no crisp to it at all spoke with manager at 8:10 pm to be told the salad was made fresh I interrupted him and said sir this salad has been sitting up and is flavorless disgusting I just ate the meat off of it and discarded the rest he only offered a discount for my next salad which I will not be ordering again smh disappointed customer indeed

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Fried Chicken Salad

Salad was not good. No salad should be served with melted cheese in it as if I asked for a pizza instead of a salad. Also, I actually need lettuce to make it a salad and not all meat and cheese toppings. Appalling?

Atmosphere: 2

Food: 1

Service: 4

The have good fried chicken salads

Food: 5

Way, was my server, she was very professional & knowledgeable about the menu, I will definitely be going back

Parking: The restaurant is on the corner & has good parking

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: 16 Around the World

Well I would have been a first time customer but the cashier told me they were done taking orders for the night with 40 minutes left until closing. Thanks for nothing! Fortunately for me, Tokyo Grill, next door, gladly took my order and got these coins!

Atmosphere: 1

Food: 1

Service: 1

Love it every time , I'm in Memphis!!

Atmosphere: 5

Food: 5

Service: 5

Von and Jessica were friendly and courteous the entire visit.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Onion Rings, Pepperoni Pizza

Kattie C. was very helpful and very kind to us when we first walked in and ordered our food.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chef Salad

Fresh and just as I requested ?

Atmosphere: 5

Food: 5

Service: 5

Keep up D good work

Atmosphere: 4

Food: 5

Service: 4

I wish they had one Metro Atlanta Georgia.

Atmosphere: 3

Food: 5

Service: 5