I was so disappointed with my experience today at Hollywood Fish Market. I have patronized the restaurant multiple times over the years, but today the customer service was horrible and shows that the owners really lack basic respect and appreciation for their customers. They opened almost 20 minutes late today and had customers standing outside in 90 degree heat to keep their place in line when the owner could have let the customers come inside to wait while they brought out the rest of the food. Some customers also had to wait about another 10 minutes for dressing, which they only serve on Sundays. No one from the business apologized for opening late or offered a discount/free drink or anything to the handful of waiting customers who were inconvenienced. In addition, this business charges almost $15 a plate, but the portion sizes they offer are so small for that price. Even the cranberry sauce they offer for the dressing is such a small amount. They also charge $4.25 for a very small portion of any side you order that’s not included in a plate meal. There’s just no reason to be that stingy when the side portions included with the plates are already minimal. I just felt compelled to write a review because if they actually care to improve the customer’s experience, maybe honest feedback will help these business owners/managers do better and give more appreciation to people who have helped them stay in business all these years. I would also like to see a lot of black businesses in general just stop doing the bare minimum, taking their customers for granted. Overall, this business’s professionalism could be a lot better and being a little more generous with food portions is very unlikely to cause the business to shut down. Showing genuine appreciation and serving people the way you would want to be served as a customer would take your business a lot further than prioritizing profit over treating customers with more decency.
Atmosphere: 2
Food: 3
Service: 1
Kathi Thomas
Awesome.i catch a Uber to come there
Atmosphere: 5
Food: 5
Service: 5
alain jacquot
I had the oxtail dinner and OMG, probably the best tasting soul dish I’ve had. People are super friendly and appreciative of your business. I will try their buffalo fish next time.
Atmosphere: 5
Food: 5
Service: 5
pamela wilson
Angela takes your order. She’s a sweetheart. The food is crazy delicious. Fresh fish! Is it an upscale fancy restaurant? No. It’s a neighborhood staple that always has a line of hungry customers. Great Memphis treasure!! Grabbing dinner there today!
Atmosphere: 3
Food: 5
Service: 5
stanley chears
The fish was good they do have fresh fish
Atmosphere: 2
Food: 4
Service: 4
Recommended dishes: Catfish, Big Bone Buffalo Dinner
Brazi Burna
The people taking the order seem like they tired of working there but the cat fish is better than any other catfish I ever ate
Atmosphere: 3
Food: 5
Service: 2
Recommended dishes: Catfish
EBONY BUTNER
Great fresh cooked fish chitterlings USED TO BE GOOD NOT NOWADAYS 😮💨🤬🥴 NOT SEASONED AND NOT CLEANED PROPERLY 😞🤢🤮
Atmosphere: 2
Food: 1
Service: 2
Recommended dishes: Fish Market, Buffalo Fish with Hot Water Corn Bread
April Bowman
There's a lady that works in here they say she's the owner's wife or sister the latest so rude and disrespectful I would never never ever spend another penny in this establishment I will literally start to death before I eat here again
It was my first time going today and I was very excited about getting some fresh cat fish for my friends and I. I asked for 2 pounds of catfish. Come to find out, it was sway that he sold me. I am very disappointed. This is unacceptable. I would advise everyone that goes to this place to confirm that it’s indeed they are selling you.
Atmosphere: 1
Food: 1
Service: 1
Richard Smith
Ole' skool excellence ,
Atmosphere: 5
Food: 5
Service: 5
Angie Duckett
Food Fresh and Delicious ?
Atmosphere: 4
Food: 5
Service: 5
erma morgan
Good food & service. Atmosphere need an upgrade when entering the
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Hamhock Dinner, Catfish, Buffalo Fish with Hot Water Corn Bread
Nasty eww everything taste old
I was so disappointed with my experience today at Hollywood Fish Market. I have patronized the restaurant multiple times over the years, but today the customer service was horrible and shows that the owners really lack basic respect and appreciation for their customers. They opened almost 20 minutes late today and had customers standing outside in 90 degree heat to keep their place in line when the owner could have let the customers come inside to wait while they brought out the rest of the food.
Some customers also had to wait about another 10 minutes for dressing, which they only serve on Sundays. No one from the business apologized for opening late or offered a discount/free drink or anything to the handful of waiting customers who were inconvenienced. In addition, this business charges almost $15 a plate, but the portion sizes they offer are so small for that price. Even the cranberry sauce they offer for the dressing is such a small amount. They also charge $4.25 for a very small portion of any side you order that’s not included in a plate meal. There’s just no reason to be that stingy when the side portions included with the plates are already minimal. I just felt compelled to write a review because if they actually care to improve the customer’s experience, maybe honest feedback will help these business owners/managers do better and give more appreciation to people who have helped them stay in business all these years. I would also like to see a lot of black businesses in general just stop doing the bare minimum, taking their customers for granted. Overall, this business’s professionalism could be a lot better and being a little more generous with food portions is very unlikely to cause the business to shut down. Showing genuine appreciation and serving people the way you would want to be served as a customer would take your business a lot further than prioritizing profit over treating customers with more decency.
Atmosphere: 2
Food: 3
Service: 1
Awesome.i catch a Uber to come there
Atmosphere: 5
Food: 5
Service: 5
I had the oxtail dinner and OMG, probably the best tasting soul dish I’ve had. People are super friendly and appreciative of your business.
I will try their buffalo fish next time.
Atmosphere: 5
Food: 5
Service: 5
Angela takes your order. She’s a sweetheart. The food is crazy delicious. Fresh fish! Is it an upscale fancy restaurant? No. It’s a neighborhood staple that always has a line of hungry customers. Great Memphis treasure!! Grabbing dinner there today!
Atmosphere: 3
Food: 5
Service: 5
The fish was good they do have fresh fish
Atmosphere: 2
Food: 4
Service: 4
Recommended dishes: Catfish, Big Bone Buffalo Dinner
The people taking the order seem like they tired of working there but the cat fish is better than any other catfish I ever ate
Atmosphere: 3
Food: 5
Service: 2
Recommended dishes: Catfish
Great fresh cooked fish
chitterlings USED TO BE GOOD NOT NOWADAYS 😮💨🤬🥴 NOT SEASONED AND NOT CLEANED PROPERLY 😞🤢🤮
Atmosphere: 2
Food: 1
Service: 2
Recommended dishes: Fish Market, Buffalo Fish with Hot Water Corn Bread
There's a lady that works in here they say she's the owner's wife or sister the latest so rude and disrespectful I would never never ever spend another penny in this establishment I will literally start to death before I eat here again
Atmosphere: 1
Service: 1
Recommended dishes: Order of Porkchop
Good food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Order of Porkchop
Restaurantji Recommends
How the Hell is this place in business?
Atmosphere: 1
Food: 1
Service: 1
It was my first time going today and I was very excited about getting some fresh cat fish for my friends and I. I asked for 2 pounds of catfish. Come to find out, it was sway that he sold me. I am very disappointed. This is unacceptable. I would advise everyone that goes to this place to confirm that it’s indeed they are selling you.
Atmosphere: 1
Food: 1
Service: 1
Ole' skool excellence ,
Atmosphere: 5
Food: 5
Service: 5
Food Fresh and Delicious ?
Atmosphere: 4
Food: 5
Service: 5
Good food & service. Atmosphere need an upgrade when entering the
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Hamhock Dinner, Catfish, Buffalo Fish with Hot Water Corn Bread
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