Be careful with the drinks you order because they do not serve them as shown on the menu, I ordered a Frozen Margarita and they gave it watery, without salt around it (because they did not have salt) and almost no lemon flavor ๐... And no you will get refund for bad drinks ๐ฅฒ
Dennis Craddock
It took too long to receive our food
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Sandwich
A Stewart
It was my first time in 20 years since I've eaten at Hooters....and long story short, it will probably be another 20 years before I attempt to eat there again. My chicken tenders and wings were tossed in poor quality and fried in shit. NO harm intended.
Atmosphere: 3
Food: 2
Service: 2
Scott Huggins
Cant go wrong with boob's and wings
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Amy Ford
Literally the worst experience Iโve ever had at any restaurant in my entire life! Party of 10 total. We split up to two different tables right beside each other. Our family at the other table ordered the same time as us. They got their food, ate, and left 45 minutes before our table even got our food. We waited TWO HOURS on the dot before even getting our food. Mind you, we had five kids with us. Two of which also waited the two hours to get their food. We finally got our food and it was just okay I guess. The wings had been cooked a long time. NOT worth the amount of time we waited. Then we get our bill and we were charged for some of the other tables food that had already left. When bringing to the waitresses attention she said โoh I mustโve not charged the other table for their full order. Sorry.โ No offer to take off our ticket, no offer to compensate that we had just wasted basically our whole night on some barely edible food. Nothing!!! When asking to speak to a manager the waitress said โsorry sheโs too busy to come out.โ HA! She didnโt look busy to me chit chatting when we left. When trying to explain to the waitress why weโre upset she literally turned around and said in the most hateful tone โHAVE A GOOD NIGHT!!!โ The worst customer service, worst food, worst experience of my life!!! We are not people that complain and we are ones to give a a lot of grace, but NOT in this situation. It was ridiculous!!! The whole experience was literally nonsense. Will NEVER be back and I donโt recommend anyone else go here either. This place is trash!
Atmosphere: 1
Food: 1
Service: 1
Anger Chambers
The money you are paying for theses wings they should be delicious wings large as a drumstick 15 wings weighing about 50 lbs and when you complaints you want to refund .they refused you I will be calling corporate on the manager there she is very rude hung up in my face and said whatever I will never go there again. Chicken wings with steroids stay away from this place Wolf Chase location
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicken Wings
Keith Packard
Best Hooterโs original wings Iโve ever had! So crisp and perfect!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings, Fries
Aj Robert
Upon arrival requested to dine after online order, Manager stated could not be serve from, had to be serve at bar. Once at bar and food was brought, I brought to bartender on duty that an insect was crawling on serving counter, she in turn killed it and Manager greeted stating she would discount meal ticket, Yet while still attempting to dine at bar counter, another insect which appeared as a Ant was crawling near me and my guest. Bartender was advise again, Manager came to ask "What going on"..wrong answer. At this point Manager left and my guest and I could not tolerate the unprofessional service by both of these employees. In I spoke to bartender employee and advise we cannot continue to dine, at which point upon about leave, she stated we had to pay, I refused due the nature of this incident, she the bartender yell out to call Security, at which time the Manager stated to her I will handle this and to let them. The bartender employee further stated that it was only Fly the first time, on the second attempt to bring it her and the Manager attention, the bartender stated to me" Your sitting at Bar" as to imply that it normal or the practice to serve food to customer onto unsanitary counter with insects crawling on them in the midst of trying eat food. The unprofessional and insulting character of both employees states alot about the integrity of your food chain to which was humiliated by these employees not handling the matter in a better way. Thus to be threatened with call Security being call was more than insult to say the least. Finally, I would like I have been a customer at your Downtown Memphis location and enjoyed the Daytona Beach Wings that I have ordered and was taking the opportunity to share this with my friend. Never Again and will tell other to not support this Restaurant establishment!!!
Atmosphere: 1
Food: 1
Service: 1
Lacey Kelley
There was a large group of us, after being sat at a table we order food/drinks, our waitress was nice but service was horrible. She brought out food to 2 of the 6 people, then we waited and waited for the rest of us to get food. Over in the corner all the waitresses were huddled with the mgr hooting , clapping and being loud while our food sat in the window! Finally brings out rest of orders except for one person, and others did not get all of what they ordered such as fries, sauces, once again they are over in the corner clapping and crap, I ordered the Daytona wings and there were the smallest wings I have ever seen! Plus the Daytona sauce which is supposed to be like a sweet heat, had no flavor at all! The 6 th person finally gets their food after all of us we're done, and the sandwich was so dry and had set under the lamp so long it was inedible. Absolutely the worst cook in that kitchen! The mgr responded to my review..but not coming back... EVER!
Atmosphere: 3
Food: 1
Service: 3
Jamie Lyn
We waited 15 minutes with several other groups and never even got acknowledged by staff. All the people waiting to be seated, including us, left.
Literally the worst experience Iโve ever had at any restaurant in my entire life! Party of 10 total. We split up to two different tables right beside each other. Our family at the other table ordered the same time as us. They got their food, ate, and left 45 minutes before our table even got our food. We waited TWO HOURS on the dot before even getting our food. Mind you, we had five kids with us. Two of which also waited the two hours to get their food. We finally got our food and it was just okay I guess. The wings had been cooked a long time. NOT worth the amount of time we waited. Then we get our bill and we were charged for some of the other tables food that had already left. When bringing to the waitresses attention she said โoh I mustโve not charged the other table for their full order. Sorry.โ No offer to take off our ticket, no offer to compensate that we had just wasted basically our whole night on some barely edible food. Nothing!!! When asking to speak to a manager the waitress said โsorry sheโs too busy to come out.โ HA! She didnโt look busy to me chit chatting when we left. When trying to explain to the waitress why weโre upset she literally turned around and said in the most hateful tone โHAVE A GOOD NIGHT!!!โ The worst customer service, worst food, worst experience of my life!!! We are not people that complain and we are ones to give a a lot of grace, but NOT in this situation. It was ridiculous!!! The whole experience was literally nonsense. Will NEVER be back and I donโt recommend anyone else go here either. This place is trash!
Cody Sykes
We went to eat here tonight and had family with us that sat at a table directly behind us. It took over 2 hours to get our food, family behind us got their food and was done eating and left 45 min before we got our food. We all ordered at the same time. Food was okay but not worth the wait. When we asked our waitress for the manager she said they were too busy and manager couldnโt come out to even speak to us. POOR CUSTOMER SERVICE!!!!
Ran Goated
Maria , Lexi did a wonderful job good food good service and manger dom was very sincere they made it feel like home .
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings, Fried Pickles
Kiki L
This place is disgusting and unsanitary. The bathrooms have mold ! While we were sitting at the table we were sitting under a pipe that was dripping, and the condensation was dripping into our food. It was so gross I canโt even describe it. I would bet that this has been an ongoing problem that has yet to be resolved. I attached photos. The waitress was good. The food is not good at all. Iโm sure most patrons do not come for the food anyway but to watch sports and socialize.
Be careful with the drinks you order because they do not serve them as shown on the menu, I ordered a Frozen Margarita and they gave it watery, without salt around it (because they did not have salt) and almost no lemon flavor ๐... And no you will get refund for bad drinks ๐ฅฒ
It took too long to receive our food
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Sandwich
It was my first time in 20 years since I've eaten at Hooters....and long story short, it will probably be another 20 years before I attempt to eat there again. My chicken tenders and wings were tossed in poor quality and fried in shit. NO harm intended.
Atmosphere: 3
Food: 2
Service: 2
Cant go wrong with boob's and wings
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Literally the worst experience Iโve ever had at any restaurant in my entire life! Party of 10 total. We split up to two different tables right beside each other. Our family at the other table ordered the same time as us. They got their food, ate, and left 45 minutes before our table even got our food. We waited TWO HOURS on the dot before even getting our food. Mind you, we had five kids with us. Two of which also waited the two hours to get their food. We finally got our food and it was just okay I guess. The wings had been cooked a long time. NOT worth the amount of time we waited. Then we get our bill and we were charged for some of the other tables food that had already left. When bringing to the waitresses attention she said โoh I mustโve not charged the other table for their full order. Sorry.โ No offer to take off our ticket, no offer to compensate that we had just wasted basically our whole night on some barely edible food. Nothing!!! When asking to speak to a manager the waitress said โsorry sheโs too busy to come out.โ HA! She didnโt look busy to me chit chatting when we left. When trying to explain to the waitress why weโre upset she literally turned around and said in the most hateful tone โHAVE A GOOD NIGHT!!!โ The worst customer service, worst food, worst experience of my life!!! We are not people that complain and we are ones to give a a lot of grace, but NOT in this situation. It was ridiculous!!! The whole experience was literally nonsense. Will NEVER be back and I donโt recommend anyone else go here either. This place is trash!
Atmosphere: 1
Food: 1
Service: 1
The money you are paying for theses wings they should be delicious wings large as a drumstick 15 wings weighing about 50 lbs and when you complaints you want to refund .they refused you I will be calling corporate on the manager there she is very rude hung up in my face and said whatever I will never go there again. Chicken wings with steroids stay away from this place Wolf Chase location
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicken Wings
Best Hooterโs original wings Iโve ever had! So crisp and perfect!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings, Fries
Upon arrival requested to dine after online order, Manager stated could not be serve from, had to be serve at bar. Once at bar and food was brought, I brought to bartender on duty that an insect was crawling on serving counter, she in turn killed it and Manager greeted stating she would discount meal ticket, Yet while still attempting to dine at bar counter, another insect which appeared as a Ant was crawling near me and my guest. Bartender was advise again, Manager came to ask "What going on"..wrong answer. At this point Manager left and my guest and I could not tolerate the unprofessional service by both of these employees. In I spoke to bartender employee and advise we cannot continue to dine, at which point upon about leave, she stated we had to pay, I refused due the nature of this incident, she the bartender yell out to call Security, at which time the Manager stated to her I will handle this and to let them. The bartender employee further stated that it was only Fly the first time, on the second attempt to bring it her and the Manager attention, the bartender stated to me" Your sitting at Bar" as to imply that it normal or the practice to serve food to customer onto unsanitary counter with insects crawling on them in the midst of trying eat food. The unprofessional and insulting character of both employees states alot about the integrity of your food chain to which was humiliated by these employees not handling the matter in a better way. Thus to be threatened with call Security being call was more than insult to say the least. Finally, I would like I have been a customer at your Downtown Memphis location and enjoyed the Daytona Beach Wings that I have ordered and was taking the opportunity to share this with my friend. Never Again and will tell other to not support this Restaurant establishment!!!
Atmosphere: 1
Food: 1
Service: 1
There was a large group of us, after being sat at a table we order food/drinks, our waitress was nice but service was horrible. She brought out food to 2 of the 6 people, then we waited and waited for the rest of us to get food. Over in the corner all the waitresses were huddled with the mgr hooting , clapping and being loud while our food sat in the window! Finally brings out rest of orders except for one person, and others did not get all of what they ordered such as fries, sauces, once again they are over in the corner clapping and crap, I ordered the Daytona wings and there were the smallest wings I have ever seen! Plus the Daytona sauce which is supposed to be like a sweet heat, had no flavor at all! The 6 th person finally gets their food after all of us we're done, and the sandwich was so dry and had set under the lamp so long it was inedible. Absolutely the worst cook in that kitchen! The mgr responded to my review..but not coming back... EVER!
Atmosphere: 3
Food: 1
Service: 3
We waited 15 minutes with several other groups and never even got acknowledged by staff. All the people waiting to be seated, including us, left.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Literally the worst experience Iโve ever had at any restaurant in my entire life! Party of 10 total. We split up to two different tables right beside each other. Our family at the other table ordered the same time as us. They got their food, ate, and left 45 minutes before our table even got our food. We waited TWO HOURS on the dot before even getting our food. Mind you, we had five kids with us. Two of which also waited the two hours to get their food. We finally got our food and it was just okay I guess. The wings had been cooked a long time. NOT worth the amount of time we waited. Then we get our bill and we were charged for some of the other tables food that had already left. When bringing to the waitresses attention she said โoh I mustโve not charged the other table for their full order. Sorry.โ No offer to take off our ticket, no offer to compensate that we had just wasted basically our whole night on some barely edible food. Nothing!!! When asking to speak to a manager the waitress said โsorry sheโs too busy to come out.โ HA! She didnโt look busy to me chit chatting when we left. When trying to explain to the waitress why weโre upset she literally turned around and said in the most hateful tone โHAVE A GOOD NIGHT!!!โ The worst customer service, worst food, worst experience of my life!!! We are not people that complain and we are ones to give a a lot of grace, but NOT in this situation. It was ridiculous!!! The whole experience was literally nonsense. Will NEVER be back and I donโt recommend anyone else go here either. This place is trash!
We went to eat here tonight and had family with us that sat at a table directly behind us. It took over 2 hours to get our food, family behind us got their food and was done eating and left 45 min before we got our food. We all ordered at the same time. Food was okay but not worth the wait. When we asked our waitress for the manager she said they were too busy and manager couldnโt come out to even speak to us. POOR CUSTOMER SERVICE!!!!
Maria , Lexi did a wonderful job good food good service and manger dom was very sincere they made it feel like home .
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings, Fried Pickles
This place is disgusting and unsanitary. The bathrooms have mold ! While we were sitting at the table we were sitting under a pipe that was dripping, and the condensation was dripping into our food. It was so gross I canโt even describe it. I would bet that this has been an ongoing problem that has yet to be resolved. I attached photos. The waitress was good. The food is not good at all. Iโm sure most patrons do not come for the food anyway but to watch sports and socialize.
Atmosphere: 1
Food: 1
Service: 4
Wings were overcooked and dried out.
Atmosphere: 3
Food: 2
Service: 4
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