The chef needs a raise 📈💲 the food was delicious, fresh and cooked right. The waiter was on her phone ,place was a little warm and bathroom locked however, my Family enjoyed our meal and time there ...
Atmosphere: 3
Food: 5
Service: 4
Priscilla Sharp
If I could I'll give you a -0 Please was filthy, the table had old food on it. The floors🤮. Lost my appetite don't eat at this disgusting place
Atmosphere: 1
Food: 1
Service: 1
Anthony Medina
This location is horrible and needs to be shut down. There is no customer service and are very dismissive of their paying customers. I recently placed an online order and went to pick it up to go. I arrived and waited for the host to come to the counter and she asked me was I dining in or carry out. I told her that I had already placed and payed for a to go order. She asked my name and she went to the back to check. She came back and said that the order was not there. I showed her the online receipt and where I had payed for the food at the location. She said, It's not here and I can't help you. A large party arrived behind me and she proceeded to dismiss me and went to the person with the large group and asked them how many. I said excuse me, our business was not finalized. She ignored me and yelled for the manager and said very loudly, this group is mine and I need it and I have a problem that needs to be handled at the front... the manager was a young lady with a red shirt and I continued with her and had to reexplain to her the so called problem. I showed her my receipt and she went to the back and she told me that there was nothing that she could do but re take my order and pay for it again. I said no thank you, just give me a refund. She said that's not her problem and that I had to email ihop myself. She then proceeded to help the hostess with the large group that had arrived. I left very upset, hungry and disappointed about the whole experience. It had been the rudest experience I've had at an establishment. I wasn't expecting a fine dining experience or food but that was just outrageous. That whole place needs to be rehauled or just shut down if that's how they will run it. I should have just grabbed a breakfast burrito from taco bell from next door. The email response is a joke. I have yet to here from an actual person.
Atmosphere: 1
Food: 1
Service: 1
Monica Sommers
It was hot inside
Atmosphere: 3
Food: 4
Service: 5
Monique Morquecho
My family of 5 and I went Friday evening at 3:00 pm to eat food My daughter My son My husband and I are the only ones who orders and ate our food my 3rd child is 8months she charged us as a party of five and took her own tip out of it as if I don’t know how the restaurant work I did not know if a baby did not eat or if the parent did not order food was still considered party of five and take the tip out how you going to charge us for a 8month old baby and still was looking for a tip never again will I eat there.
Atmosphere: 1
Food: 4
Service: 1
Luis Samaniego
Excellent
Atmosphere: 5
Food: 5
Service: 5
Rodney Bass
Food came cold, server was great, had a party of very loud people...
Atmosphere: 2
Food: 4
Service: 5
Antonio Jackson
I loved it people are so nice when u are on the road and they have different vibes I love it
Atmosphere: 5
Food: 5
Service: 5
C Wagner
My hard working son who just graduated with honors and in piloting school visited this location after getting off work all night with 2 of his fellow coworkers who are all also in College & working part time. Upon arrival and being seated where told they would need to pay prior to being serviced. They asked 3 other adult customers that were there if they paid up front, all 3 said no! I also came up to Ihop 8mts later sat down and placed an order but was not asked to pay up front and when I bought this to managment attention. She goes and get a sign sitting behind the counter out of site stating that ALLL guest were to pay up front.. not just my 18 yrold african american son and his latino best friend. The sign was not posted for everyone to see. Very impartial profiling & singling out a certain group & unjustly requiring them to pay up front before being served. The reason given was that other groups of teens had walked out without paying...However, this action constitutes unfair profiling based on age, and it is discriminatory to assume my son would engage in similar behavior. IHOP's policy is to offer a hospitable dining experience to all guests, and charging someone upfront based on the actions of others is directly contradictory to this policy. This incident caused significant embarrassment and distress, and it is unacceptable to be treated with such suspicion and prejudice. I called there corporate office and was told that managment from this Showcase Boulevard location would contact me, that never happened..no care or concern from these people. Did corporate even follow up. No!
Do Not Patron This Location. You will be subjected to profiling . We will take our earned money elsewhere
The service here was was great! Nice servers, nice and clean dining area, and calm atmosphere as well as patient and quick with service yet kind and friendly. Please people if you wanna go make some drama go somewhere leave these poor girls alone let them do their jobs they are too nice to be dealing with some of yall's issues.
Atmosphere: 4
Food: 5
Service: 5
Sarah Whatley
Manu has the has the patience of a saint and deserves a raise for dealing with my drunk ass! I love her!!!
Atmosphere: 5
Food: 5
Service: 5
Angelica Holmes
Manu is hands down the best waitress. She works extremely hard with a smile. Please give her a raise
Atmosphere: 5
Food: 5
Service: 5
Mauriel Maxie
The only thing great was manu the server food so bland
James Day
Very disappointed with service and experience employee did not place order and asked if it was okay to come later gave plastic silverware do to not wanting to wash or do job did not offer refill and argued over what sauce I could buy
Should be shut down
Atmosphere: 1
Food: 1
Service: 1
The chef needs a raise 📈💲 the food was delicious, fresh and cooked right. The waiter was on her phone ,place was a little warm and bathroom locked however, my Family enjoyed our meal and time there ...
Atmosphere: 3
Food: 5
Service: 4
If I could I'll give you a -0
Please was filthy, the table had old food on it. The floors🤮. Lost my appetite don't eat at this disgusting place
Atmosphere: 1
Food: 1
Service: 1
This location is horrible and needs to be shut down. There is no customer service and are very dismissive of their paying customers. I recently placed an online order and went to pick it up to go. I arrived and waited for the host to come to the counter and she asked me was I dining in or carry out. I told her that I had already placed and payed for a to go order. She asked my name and she went to the back to check. She came back and said that the order was not there. I showed her the online receipt and where I had payed for the food at the location. She said, It's not here and I can't help you. A large party arrived behind me and she proceeded to dismiss me and went to the person with the large group and asked them how many. I said excuse me, our business was not finalized. She ignored me and yelled for the manager and said very loudly, this group is mine and I need it and I have a problem that needs to be handled at the front... the manager was a young lady with a red shirt and I continued with her and had to reexplain to her the so called problem. I showed her my receipt and she went to the back and she told me that there was nothing that she could do but re take my order and pay for it again. I said no thank you, just give me a refund. She said that's not her problem and that I had to email ihop myself. She then proceeded to help the hostess with the large group that had arrived. I left very upset, hungry and disappointed about the whole experience. It had been the rudest experience I've had at an establishment. I wasn't expecting a fine dining experience or food but that was just outrageous. That whole place needs to be rehauled or just shut down if that's how they will run it. I should have just grabbed a breakfast burrito from taco bell from next door. The email response is a joke. I have yet to here from an actual person.
Atmosphere: 1
Food: 1
Service: 1
It was hot inside
Atmosphere: 3
Food: 4
Service: 5
My family of 5 and I went Friday evening at 3:00 pm to eat food
My daughter
My son
My husband and I are the only ones who orders and ate our food my 3rd child is 8months she charged us as a party of five and took her own tip out of it as if I don’t know how the restaurant work I did not know if a baby did not eat or if the parent did not order food was still considered party of five and take the tip out how you going to charge us for a 8month old baby and still was looking for a tip never again will I eat there.
Atmosphere: 1
Food: 4
Service: 1
Excellent
Atmosphere: 5
Food: 5
Service: 5
Food came cold, server was great, had a party of very loud people...
Atmosphere: 2
Food: 4
Service: 5
I loved it people are so nice when u are on the road and they have different vibes I love it
Atmosphere: 5
Food: 5
Service: 5
My hard working son who just graduated with honors and in piloting school visited this location after getting off work all night with 2 of his fellow coworkers who are all also in College & working part time. Upon arrival and being seated where told they would need to pay prior to being serviced. They asked 3 other adult customers that were there if they paid up front, all 3 said no! I also came up to Ihop 8mts later sat down and placed an order but was not asked to pay up front and when I bought this to managment attention. She goes and get a sign sitting behind the counter out of site stating that ALLL guest were to pay up front.. not just my 18 yrold african american son and his latino best friend. The sign was not posted for everyone to see. Very impartial profiling & singling out a certain group & unjustly requiring them to pay up front before being served. The reason given was that other groups of teens had walked out without paying...However, this action constitutes unfair profiling based on age, and it is discriminatory to assume my son would engage in similar behavior.
IHOP's policy is to offer a hospitable dining experience to all guests, and charging someone upfront based on the actions of others is directly contradictory to this policy. This incident caused significant embarrassment and distress, and it is unacceptable to be treated with such suspicion and prejudice. I called there corporate office and was told that managment from this Showcase Boulevard location would contact me, that never happened..no care or concern from these people. Did corporate even follow up. No!
Do Not Patron This Location. You will be subjected to profiling .
We will take our earned money elsewhere
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
The service here was was great! Nice servers, nice and clean dining area, and calm atmosphere as well as patient and quick with service yet kind and friendly. Please people if you wanna go make some drama go somewhere leave these poor girls alone let them do their jobs they are too nice to be dealing with some of yall's issues.
Atmosphere: 4
Food: 5
Service: 5
Manu has the has the patience of a saint and deserves a raise for dealing with my drunk ass! I love her!!!
Atmosphere: 5
Food: 5
Service: 5
Manu is hands down the best waitress. She works extremely hard with a smile. Please give her a raise
Atmosphere: 5
Food: 5
Service: 5
The only thing great was manu the server food so bland
Very disappointed with service and experience employee did not place order and asked if it was okay to come later gave plastic silverware do to not wanting to wash or do job did not offer refill and argued over what sauce I could buy
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