Terrible service. Food as good as it gets not recommended.
Atmosphere: 2
Food: 2
Service: 1
grant egley
Shady as hell. I had to walk through weed smoke from cars parked out front just to walk inside. A security guard (I guess) was inside and said it was takeout only. I said Oh. and headed out right away and drove off!
Atmosphere: 1
김진희
A Day at IHOP: From Shock to Gratitude”
This morning, December 31st, my husband, daughter, and I visited an IHOP restaurant. My husband and I don’t speak English, and while our daughter isn’t fluent, she can manage. She has always loved IHOP’s food, and today’s meal was no exception—it was delicious.
However, while we were eating, a cockroach suddenly crawled across the table and moved between the plates. My daughter saw it and panicked, jumping away in fright. In the commotion, some sauce spilled on her clothes. Shocked and disgusted, my daughter and I lost our appetite and decided we didn’t want to eat anymore. A staff member, a woman, came over and tried to catch the cockroach with a tissue, and my husband assisted her.
At that moment, I just wanted to leave, and I didn’t feel we should pay for the meal. However, my husband told us, “If we let this go today, we can all stay happy and welcome 2025 with a good heart. Let’s just be understanding.” Out of respect for his words, we stayed and tried to finish our meal. My husband even forced himself to enjoy the remaining food, trying to lighten the mood.
Despite my initial negative feelings, the actions of our server completely changed my perspective. She repeatedly checked on us with genuine concern and offered comforting words. A male manager also approached and offered to remake any dishes we wanted, though I no longer felt like eating. My husband, trying to improve the situation, accepted one new dish.
When we later asked for the check, our server came to us, sincerely apologizing for what had happened. She explained that while it wasn’t the restaurant’s policy to waive the bill, she personally gave us a discount as a gesture of her regret. Her words and actions truly touched us.
As someone who studied distribution and marketing in Korea, I want to say this: IHOP should be proud to have such a trustworthy and compassionate employee. Although we encountered an unpleasant experience today, this remarkable staff member turned it into something meaningful for us.
As we left, we prayed for her. May 2025 bring her more joy than challenges, and may her smile and words continue to comfort others just as they did for us.
Marilyn Bonner
Dine in. Quickly seated. Very clean. Server was great. A lot of food for the money
Atmosphere: 5
Food: 5
Service: 5
Edy Pineda
Im just like wow! Best service, food and timing. The lady was amazing she really took care of us Ill drive again from MS to get the same again. Jan 13 8:30
They used to be really good, but have gone down in quality over the years
Atmosphere: 2
Food: 4
Service: 2
Recommended dishes: Waffle
David Gurren
Great place for a quick bite to eat always come in and order the BLT and onion rings. My mom loves it
Wheelchair accessibility: People park that don't have disability tags or hangers
Atmosphere: 5
Food: 5
Service: 5
Casey Brown
Not open. Friday at 6 am. I walked here from my hotel in 38° weather. Beyond frustrating.
Atmosphere: 1
Food: 1
Service: 1
Hugh Ervin
I waited for a hour inside and I finally left after I had waited for a good 2 hours.
Atmosphere: 1
Food: 1
Service: 1
Barbara R
Monday, at 12:04 p.m. on December 2, 2024 our visit to IHOP restaurant located 1661 Sycamore View Road in Memphis, TN was a good experience! Brittany S was PROFESSIONAL and very COURTEOUS! Thanks Brittany S! The food was DELICIOUS! There little wait time. I would definitely recommend this location to other customers! When we are in the area again, we will stop by to enjoy the DELICIOUS food and service! A Very Happy Customer!!
Cleanliness is important as the smell when you walk in. Wasnt to crowed yet foodstill came out with dry sausage and flat pancakes. The kicker was the first server coming to take my order with a BABY on her hip. Then looked at me like i was theproblem.
Terrible service. Food as good as it gets not recommended.
Atmosphere: 2
Food: 2
Service: 1
Shady as hell. I had to walk through weed smoke from cars parked out front just to walk inside. A security guard (I guess) was inside and said it was takeout only. I said Oh. and headed out right away and drove off!
Atmosphere: 1
A Day at IHOP: From Shock to Gratitude”
This morning, December 31st, my husband, daughter, and I visited an IHOP restaurant. My husband and I don’t speak English, and while our daughter isn’t fluent, she can manage. She has always loved IHOP’s food, and today’s meal was no exception—it was delicious.
However, while we were eating, a cockroach suddenly crawled across the table and moved between the plates. My daughter saw it and panicked, jumping away in fright. In the commotion, some sauce spilled on her clothes. Shocked and disgusted, my daughter and I lost our appetite and decided we didn’t want to eat anymore. A staff member, a woman, came over and tried to catch the cockroach with a tissue, and my husband assisted her.
At that moment, I just wanted to leave, and I didn’t feel we should pay for the meal. However, my husband told us, “If we let this go today, we can all stay happy and welcome 2025 with a good heart. Let’s just be understanding.” Out of respect for his words, we stayed and tried to finish our meal. My husband even forced himself to enjoy the remaining food, trying to lighten the mood.
Despite my initial negative feelings, the actions of our server completely changed my perspective. She repeatedly checked on us with genuine concern and offered comforting words. A male manager also approached and offered to remake any dishes we wanted, though I no longer felt like eating. My husband, trying to improve the situation, accepted one new dish.
When we later asked for the check, our server came to us, sincerely apologizing for what had happened. She explained that while it wasn’t the restaurant’s policy to waive the bill, she personally gave us a discount as a gesture of her regret. Her words and actions truly touched us.
As someone who studied distribution and marketing in Korea, I want to say this: IHOP should be proud to have such a trustworthy and compassionate employee. Although we encountered an unpleasant experience today, this remarkable staff member turned it into something meaningful for us.
As we left, we prayed for her. May 2025 bring her more joy than challenges, and may her smile and words continue to comfort others just as they did for us.
Dine in. Quickly seated. Very clean. Server was great. A lot of food for the money
Atmosphere: 5
Food: 5
Service: 5
Im just like wow! Best service, food and timing.
The lady was amazing she really took care of us Ill drive again from MS to get the same again. Jan 13 8:30
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Scrambled Eggs Hash Browns
They used to be really good, but have gone down in quality over the years
Atmosphere: 2
Food: 4
Service: 2
Recommended dishes: Waffle
Great place for a quick bite to eat always come in and order the BLT and onion rings. My mom loves it
Wheelchair accessibility: People park that don't have disability tags or hangers
Atmosphere: 5
Food: 5
Service: 5
Not open. Friday at 6 am. I walked here from my hotel in 38° weather. Beyond frustrating.
Atmosphere: 1
Food: 1
Service: 1
I waited for a hour inside and I finally left after I had waited for a good 2 hours.
Atmosphere: 1
Food: 1
Service: 1
Monday, at 12:04 p.m. on December 2, 2024 our visit to IHOP restaurant located 1661 Sycamore View Road in Memphis, TN was a good experience! Brittany S was PROFESSIONAL and very COURTEOUS! Thanks Brittany S!
The food was DELICIOUS! There little wait time. I would definitely recommend this location to other customers! When we are in the area again, we will stop by to enjoy the DELICIOUS food and service!
A Very Happy Customer!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Total great experience
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Waffle
Food and service were great. But it was a bit noisy from the music and scratchy sounding soeakers.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Bacon Scrambled Eggs Hash Browns
Very clean great service friendly staff.
Atmosphere: 5
Food: 5
Service: 5
I enjoyed my breakfast for $6 and was worth it!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Buttermilk Pancakes
Cleanliness is important as the smell when you walk in. Wasnt to crowed yet foodstill came out with dry sausage and flat pancakes. The kicker was the first server coming to take my order with a BABY on her hip. Then looked at me like i was theproblem.
Atmosphere: 3
Food: 3
Service: 1
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