Kay Bakery
667 Avon Rd, Memphis
(901) 767-0780
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
I heard this one the best bakerys in Memphis. As a matter of fact, they baked my retirement cake back in June. It was absolutely WONDERFUL!!!
Lissen this was THE BEST birthday cake I’ve ever had!! I almost don’t wanna tell people but I’m in business as well and know how this works lol!
Food: 5
Service: 5
Cake was good BUT if you don’t want an image to have an airbrushed look you’d better be specific. You’ll get a cheap looking airbrush look instead of a it done by hand with icing.
Horrible
Great bakery and the Hof coffee is the best you can get way better than gas station coffee better than most other places
I have purchased cakes from this bakery for many years but however tge last two times i’ve been very disappointed. My first order in the beginning of June I order a cake for a friend 51st birthday they put glitter all over cake which I didn’t ask for. When complained the daughter looks at me an tell me they couldn’t fix it but still wanting me to pay full price. Looking at me like take it or leave it. I had no choice but to pay cuz i was in a bind and i love their cakes. Next time i just purchase not one but two cakes i go an pick up the cakes the first cake they brought out was fine the second one i looked at it they had sprinkles all over this cake what the hell. Thats not what i asked for nor was it like the picture i sent. . Again the same lady i believe tge daughter comes out an say to me i didnt say i wanted pecans on cake. Clearly the carrot cake had pecans on the picture. I didnt ask for sprinkles either but you put them on my cake. Im telling her thats not what order and how are yall going to fix it. She replied all the decorators gone for tge day it cant be fix an just look at me like are u gonna pay for it or not. I had to get her to call their dad to explain im not gonna pay this time for y'all screw up. Then when i looked at the cake it’s smaller then the first cake but they supposed to be the same size now im really pissed. They wanted me to believe its the same size when it wasn’t but still wanting me to me to pay over$100 for a cake that wasnt right. She comes back and say we can fix it but its gonna take a minute. Ok but didnt she just say everbody gonna for the day smh. Also check your pricing and receipt cuz they over charging on taxes.
I’ve been a loyal customer of this bakery and have always had positive experiences in the past, which is why I didn’t think to double-check my daughter’s birthday cake before leaving. Unfortunately, when I got home (30 minutes away), I saw that both “birthday” and my daughter’s name were spelled incorrectly. I reached out and politely asked if they could offer a partial refund or some sort of resolution, but they refused. I paid $68 for this cake, and while mistakes happen, I’m disappointed in how the situation was handled. I expected better customer service from a place I’ve supported multiple times. Needless to say I won’t be back.
Best prices on the market
I get all special occasion cakes from them. Love how they can print any photo you bring on top of the cake. I refuse to go anywhere else!
The best cakes ever and don’t get me started with the 1000 delicious pastries they have 🥮!! I recommend this hidden gem!!
Restaurantji Recommends
The cakes are delicious but the employees give bad service, because they work there if they don't have a good attitude
Atmosphere: 4
Food: 5
Service: 1
Best bakery in Memphis!
Prices were above average
I recently got some bread from there and it was hard. I’ve been going there for many years and it’s been a couple of times this has happen to me. The atmosphere is okay here they all seem to just come and do their jobs. I would say that I feel like the prices have been increasing with the bread. I remember it being more affordable and getting more bags.
Atmosphere: 3
Food: 3
Service: 3
I called for a cake last minute, an it was amazing!
Atmosphere: 5
Food: 5
Service: 5
Loading...