KFC

1295 N Germantown Pkwy, Cordova
(901) 737-1000

Recent Reviews

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Cornelius Sullivan

Lazy lazy lazy, these people could care less about doing a good job

Atmosphere: 1

Food: 1

Service: 1

Cookie

Do not order delivery from here the chicken tasted extremely old I hope I don’t get sick and I ask for original and it was crispy I order at 12pm no way this should be tasting smell like chicken from the day before

Stephanie Turpin

The amazing people working at this KFC location are kind, patient, and thorough! My food was ready BEFORE my estimated pick up time and EVERYTHING WAS PERFECT 🤩! My cashier, Neal, deserves extra bonus points for doing it all with the kindest smile!!! 😊

Atmosphere: 5

Food: 5

Service: 5

Doris Wu

Absolutely unacceptable. We ordered our food more than an hour ago and it STILL wasn’t ready. No explanation, no apology — just terrible service. This location seriously needs better management.

Atmosphere: 1

Food: 1

Service: 1

A Crawford

The hot wings were great. You should try them. The six piece meal with mashed potatoes was very tasty and hit the spot. They had a new sign that said the potato wedges were back!

Atmosphere: 4

Food: 4

Service: 4

Shaniqua

I got my order using Uber eats. I got called back twice for substitutions. I wish I had just canceled the order instead of trying to give them a chance. I didnt even get what we agreed upon. I originally ordered honey BBQ wings and ended up getting cold nasty plain tenders. I was so frustrated. How can you mess up an order even after communicating? On a good note, at least the person on the phone seemed to had a good attitude. I don't plan to order again. Wish I could get a refund because it was so horrible and a waste of money.

Atmosphere: 1

Food: 1

Service: 2

Sara Guasco

Best experience I've ever had!! 10 out of 10 recommend! I definitely will stop here for another pick up family meal after work. They made my order fast and everything was correct!! The food was delicious as well!! Everything exceeded my expectations

Atmosphere: 5

Food: 5

Service: 5

Akoo freeman

Terrible customer service

Atmosphere: 1

Food: 1

Service: 1

John Lange

Haven't been there in years didn't want to go across the street to get screwed by Popeyes but KFC is still nothing special

Atmosphere: 3

Food: 3

Service: 4

Damon Linkous

Twice I've tried to order chicken at the counter without success. The first time they said "we ran out of chicken!", second time I stood there with another waiting customer for over 10 minutes without any employee even acknowledging we existed. I gave up and went across the street to Popeyes.

Atmosphere: 1

Service: 1

Charles A CARTRON

Dirty place with a terrible customer service.
Never again

Service: 1

Judy Poche (Twistedsister)

Fast and friendly.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: 10 Piece Meal

Nikita Timberlake

If I could give a zero rating I would! The staff was extremely rude. The order was not ready. I did give grace as things happen, however 15 minutes went by and the staff could care less, including the rude manager. It was not busy. Myself and another customer for pickup were the only two people the entire time. They need to be kind and treat customers right.

Atmosphere: 1

Food: 2

Service: 1

Amber Smith

This KFC is the worst KFC to exist. New management is needed immediately. The system is always down and the wait times are astronomical.

Atmosphere: 1

Food: 1

Service: 1

Stephanie Kneeland

Didnt get all of our order. Order not prepared like requested.

Atmosphere: 3

Food: 3

Service: 4

Recommended dishes: Three Piece White with Fries Macaroni and a Biscuit, 8 PC Tenders Meal, Mashed Potatoes & Gravy

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