Twice I've tried to order chicken at the counter without success. The first time they said "we ran out of chicken!", second time I stood there with another waiting customer for over 10 minutes without any employee even acknowledging we existed. I gave up and went across the street to Popeyes.
Atmosphere: 1
Service: 1
Charles A CARTRON
Dirty place with a terrible customer service. Never again
Judy Poche (Twistedsister)
Fast and friendly.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: 10 Piece Meal
Nikita Timberlake
If I could give a zero rating I would! The staff was extremely rude. The order was not ready. I did give grace as things happen, however 15 minutes went by and the staff could care less, including the rude manager. It was not busy. Myself and another customer for pickup were the only two people the entire time. They need to be kind and treat customers right.
Atmosphere: 1
Food: 2
Service: 1
Amber Smith
This KFC is the worst KFC to exist. New management is needed immediately. The system is always down and the wait times are astronomical.
Atmosphere: 1
Food: 1
Service: 1
Stephanie Kneeland
Didnt get all of our order. Order not prepared like requested.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Three Piece White with Fries Macaroni and a Biscuit, 8 PC Tenders Meal, Mashed Potatoes & Gravy
Eric Dulin
The last two times I have been there, the chicken is hard and awful. I didn't keep the receipt, ($40) my fault or I would be asking for my money back!
Atmosphere: 1
Food: 1
Service: 1
Edgar Monzon
All the workers are great...
Atmosphere: 5
Food: 5
Service: 5
mimi martinez
My chicken was raw🤢
Atmosphere: 1
Food: 1
Service: 1
Mia Shin
I've never received a black chicken like this. This is the worst chicken I've ever had. Never waste your money and your health here.
I ordered at 16 piece family meal and they gave me all dark meat for a $55 order and the chicken black
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Extra Crunchy Fried Chicken
Thomas Johnson
Bad service and wrong food with long wait and I was the only customer there. Second and last time I'll go there
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Tenders Flavor Meal, Biscuits Mashed Potatoes and Gravy, Three Piece White with Fries Macaroni and a Biscuit, Thigh, Gravy
Robbin Houston
Chicken was salty and greasy, couldn't eat it made my allergy act up. Cough, until took allergy pill. Biscuit way under cooked, raw and doughy. Wasted money. KFC office want get back with me. Wanted money back but didn't want to travel back to Store Germantown Pkwy. Want buy KFC ever.
Atmosphere: 1
Food: 1
Service: 1
rosy finol
The worst service, very bad attention
Ethan Randall
I just went through the drive through at the kfc on germantown parkway. There's a fat, rude black women working the drive thru. Chicken overcooked, no napkins, and refused to give me more than 1 honey and hot sauce. Rude, nasty attitude
Twice I've tried to order chicken at the counter without success. The first time they said "we ran out of chicken!", second time I stood there with another waiting customer for over 10 minutes without any employee even acknowledging we existed. I gave up and went across the street to Popeyes.
Atmosphere: 1
Service: 1
Dirty place with a terrible customer service.
Never again
Fast and friendly.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: 10 Piece Meal
If I could give a zero rating I would! The staff was extremely rude. The order was not ready. I did give grace as things happen, however 15 minutes went by and the staff could care less, including the rude manager. It was not busy. Myself and another customer for pickup were the only two people the entire time. They need to be kind and treat customers right.
Atmosphere: 1
Food: 2
Service: 1
This KFC is the worst KFC to exist. New management is needed immediately. The system is always down and the wait times are astronomical.
Atmosphere: 1
Food: 1
Service: 1
Didnt get all of our order. Order not prepared like requested.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Three Piece White with Fries Macaroni and a Biscuit, 8 PC Tenders Meal, Mashed Potatoes & Gravy
The last two times I have been there, the chicken is hard and awful. I didn't keep the receipt, ($40) my fault or I would be asking for my money back!
Atmosphere: 1
Food: 1
Service: 1
All the workers are great...
Atmosphere: 5
Food: 5
Service: 5
My chicken was raw🤢
Atmosphere: 1
Food: 1
Service: 1
I've never received a black chicken like this.
This is the worst chicken I've ever had. Never waste your money and your health here.
Restaurantji Recommends
I ordered at 16 piece family meal and they gave me all dark meat for a $55 order and the chicken black
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Extra Crunchy Fried Chicken
Bad service and wrong food with long wait and I was the only customer there. Second and last time I'll go there
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Tenders Flavor Meal, Biscuits Mashed Potatoes and Gravy, Three Piece White with Fries Macaroni and a Biscuit, Thigh, Gravy
Chicken was salty and greasy, couldn't eat it made my allergy act up. Cough, until took allergy pill. Biscuit way under cooked, raw and doughy. Wasted money. KFC office want get back with me. Wanted money back but didn't want to travel back to Store Germantown Pkwy. Want buy KFC ever.
Atmosphere: 1
Food: 1
Service: 1
The worst service, very bad attention
I just went through the drive through at the kfc on germantown parkway. There's a fat, rude black women working the drive thru. Chicken overcooked, no napkins, and refused to give me more than 1 honey and hot sauce. Rude, nasty attitude
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: KFC Chicken Wings
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