WHY DO YOU HAVE A DRIVE THRU AND ASKING ME TO COME IN TO PLACE MY ORDER, WHATS THE PURPOSE OF HAVING A DRIVE THUR??? EVEN IF THE REGISTER NOT WORKING AT THE DEIVE THRU WHATS SO DAMN HARD ABOUT TAKING CASH AT THE WINDOW AND GOING TO THE FRONT REGISTER TO PUT MY ORDER IN!!!! DIFFICULT AZZ
Atmosphere: 1
Food: 1
Service: 1
Santanna Mcafee
Went on a Saturday evening cashier was rude. They were out of chicken sandwiches and only had a limited amount of chicken strips.
Atmosphere: 1
Food: 2
Service: 1
Sheila Turner
We asked for KFC sauce, we had enough food for 4 people and was only given 3 sauces after asking for more.
Atmosphere: 4
Food: 5
Service: 3
Jeffrey Whisnant
You better make sure as always to ask for napkins and ketchup ect ect they don't give you anything anymore but food was good and
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Fried Chicken
Shelia Malone
Food was stale, and biscuits were hard. I'm never going to this location again.
Food: 1
Service: 1
Ariel M
Uber eats delivery. I ordered two chicken wraps. One had a super dry chicken tender and barely any bbq sauce. The other had the wrapping paper rolled up into the food itself. My mashed potatoes were mostly gravy with barely any potatoes. The only thing I ate from my order was the biscuit.
Food: 1
Service: 1
Sierra Harris
They have the NASTIEST attitudes! How are you mad at customers for simply ordering food when that’s YOUR job to take our orders then when we ask for more condiments, it’s an issue.
Atmosphere: 1
Service: 1
Recommended dishes: Fried Chicken
Jim McKay
Excellent chicken ? pot
Atmosphere: 4
Food: 4
Service: 4
Kimberly Charles
I went to this KFC yesterday around 5:45pm to order dinner and while there another man came in and did the same. The cashier handed both of us our cups for our drinks so we proceeded to the drink machine. When I went to get my drink it only looked like carbonation and taste bad. The gentleman behind me did the same and had a similar experience so we both went back to the counter to inform the cashier of the issue. She rudley responded, "Nobody else has complianed" and looked at us like we were crazy. Only thing she did was look at the machine and state "my levels say it's fine." Now mind you she didn't open the machine or even take a cup to taste for herself. Neither one of us were offered a drink filled from behind the counter or anything, just left there holding our empty cups while we waited for the rest of our orders. I also overheard the cashier say to another employee we must be together. Mind you I did not know this man or had met him a day before in my life and the only thing we have in common is we both tried to get a drink and received the same HORRIBLE customer service. I don't know what she had been through that day but to treat paying customers with such disdain and rudeness is unacceptable! I will not be back to this KFC establishment.
Ordered 3pc Combo 2 thighs and a leg. This skin was off the chicken. The food looked old and tampered with.
Food: 1
Service: 1
Lynn Lynn
The wrong person is manager. The manager is rude and not customer friendly. The young lady making orders knows how to work with customers and should be manager.
Monique Campbell
Only white chicken was available and it was horrible dried out, over cooked and prepared in KFC.
Atmosphere: 1
Food: 1
Service: 2
Raven Valentine
Rude drive thru service. Didn’t get what I ordered.
Atmosphere: 3
Food: 3
Service: 1
Alissha Worthy
Visited this location today at 11am thinking since it had just opened my chicken would be fresh. The sides were fresh. Chicken was old, dry and dark. Bisquits were hard and dried out as well. I honestly thought it was from the night before. I ordered a 8 piece and spent 30$ I called corporate because I was very disappointed and the previous week I came in and ordered the kfc bowl it had no gravy and was full of just dry mashed potatoes. So I said today I’m going to contact corporate because this is ridiculous. Contacted corporate and they apologized but a few hours later the manager calls my phone at 8:30pm. From the gate she was rude and basically insinuated that I was lying. We went back and forth and she proceeded to ask did I still have the chicken. Really? She offered to remake my food but at this point I don’t want it. Don’t ever call a customer phone that late at night very unprofessional you could’ve contacted me the next morning apologized and been done. I worked at a restaurant for years the customer is always right and you really make kfc look bad going back and forth about some chicken that was old. This location is terrible and if I do return it’ll be at the Winchester location or I’ll go to Popeyes!
WHY DO YOU HAVE A DRIVE THRU AND ASKING ME TO COME IN TO PLACE MY ORDER, WHATS THE PURPOSE OF HAVING A DRIVE THUR??? EVEN IF THE REGISTER NOT WORKING AT THE DEIVE THRU WHATS SO DAMN HARD ABOUT TAKING CASH AT THE WINDOW AND GOING TO THE FRONT REGISTER TO PUT MY ORDER IN!!!! DIFFICULT AZZ
Atmosphere: 1
Food: 1
Service: 1
Went on a Saturday evening cashier was rude. They were out of chicken sandwiches and only had a limited amount of chicken strips.
Atmosphere: 1
Food: 2
Service: 1
We asked for KFC sauce, we had enough food for 4 people and was only given 3 sauces after asking for more.
Atmosphere: 4
Food: 5
Service: 3
You better make sure as always to ask for napkins and ketchup ect ect they don't give you anything anymore but food was good and
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Fried Chicken
Food was stale, and biscuits were hard. I'm never going to this location again.
Food: 1
Service: 1
Uber eats delivery. I ordered two chicken wraps. One had a super dry chicken tender and barely any bbq sauce. The other had the wrapping paper rolled up into the food itself. My mashed potatoes were mostly gravy with barely any potatoes. The only thing I ate from my order was the biscuit.
Food: 1
Service: 1
They have the NASTIEST attitudes! How are you mad at customers for simply ordering food when that’s YOUR job to take our orders then when we ask for more condiments, it’s an issue.
Atmosphere: 1
Service: 1
Recommended dishes: Fried Chicken
Excellent chicken ? pot
Atmosphere: 4
Food: 4
Service: 4
I went to this KFC yesterday around 5:45pm to order dinner and while there another man came in and did the same. The cashier handed both of us our cups for our drinks so we proceeded to the drink machine. When I went to get my drink it only looked like carbonation and taste bad. The gentleman behind me did the same and had a similar experience so we both went back to the counter to inform the cashier of the issue. She rudley responded, "Nobody else has complianed" and looked at us like we were crazy. Only thing she did was look at the machine and state "my levels say it's fine." Now mind you she didn't open the machine or even take a cup to taste for herself. Neither one of us were offered a drink filled from behind the counter or anything, just left there holding our empty cups while we waited for the rest of our orders. I also overheard the cashier say to another employee we must be together. Mind you I did not know this man or had met him a day before in my life and the only thing we have in common is we both tried to get a drink and received the same HORRIBLE customer service. I don't know what she had been through that day but to treat paying customers with such disdain and rudeness is unacceptable! I will not be back to this KFC establishment.
Atmosphere: 1
Food: 1
Service: 1
The food was good and
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Ordered 3pc Combo 2 thighs and a leg. This skin was off the chicken. The food looked old and tampered with.
Food: 1
Service: 1
The wrong person is manager. The manager is rude and not customer friendly. The young lady making orders knows how to work with customers and should be manager.
Only white chicken was available and it was horrible dried out, over cooked and prepared in KFC.
Atmosphere: 1
Food: 1
Service: 2
Rude drive thru service. Didn’t get what I ordered.
Atmosphere: 3
Food: 3
Service: 1
Visited this location today at 11am thinking since it had just opened my chicken would be fresh. The sides were fresh. Chicken was old, dry and dark. Bisquits were hard and dried out as well. I honestly thought it was from the night before. I ordered a 8 piece and spent 30$ I called corporate because I was very disappointed and the previous week I came in and ordered the kfc bowl it had no gravy and was full of just dry mashed potatoes. So I said today I’m going to contact corporate because this is ridiculous. Contacted corporate and they apologized but a few hours later the manager calls my phone at 8:30pm. From the gate she was rude and basically insinuated that I was lying. We went back and forth and she proceeded to ask did I still have the chicken. Really? She offered to remake my food but at this point I don’t want it. Don’t ever call a customer phone that late at night very unprofessional you could’ve contacted me the next morning apologized and been done. I worked at a restaurant for years the customer is always right and you really make kfc look bad going back and forth about some chicken that was old. This location is terrible and if I do return it’ll be at the Winchester location or I’ll go to Popeyes!
Food: 1
Service: 1