I was very excited today, because it's Tuesday and KFC have a special for an 8 piece, 4 Thighs and 4 Legs for $10.00. So I ordered one. l asked for 4 extra Crispy Thighs and 4 Original Legs. Shondra the cashier that took my order did not know how to ring it up for the special price which is on Tuesday and Saturday's. So another mgr help assisted her. When I got my order it had just the thighs, no legs, so after waiting for at least 15 minutes or longer to get my order it was wrong, so I take it back to the counter, the mgr gave me the 4 original legs and the mgr that took my order did get me a free drink so I was okay. When I started eating my food the extra Crispy Thighs was soggy and the original legs was just salty, it didn't taste like the original recipe chicken am use to tasting. So to make everything even worst. A tall person walk through the side door with a full spiderman jump suit on with the face and head cover up. Once again I said a full spiderman jump suit on with the whole entire body cover up. I noticed that they was black because I saw their right hand and I thought they had a gun , but it looked like a black cell phone or a gun, I wasn't for sure, So I was getting ready to leave when they can in but I was undecided what to do, so I just stayed still. What even made it terrible again, the person went through the side door behind the counter and begin to unzip the spiderman jump suit and they were an employee standing at least 6"3. tall. Now this is terrible, it is not even Halloween and if it was you don't do know stuff like this. I was going to tell the Mgr, but I decided to take it to the internet and to call the corporate office. This had me terrify and afraid. Just because an employee doing things like this. This location is 6262 Winchester Road Memphis, TN 38115. I hope the store Mgr and corporate office see this.
Atmosphere: 1
Food: 2
Service: 2
Recommended dishes: Fried Chicken
A. R.
friendly staff!!!
Atmosphere: 5
Food: 5
Service: 5
Devante pounders
Word of advice. They close early a lot!!!!!!!
Atmosphere: 1
Food: 1
Service: 1
Jimmy Robertson
Waited at the register for around 5 minutes or so and being the only customers in the building you’d think there wouldn’t be a wait, then the lady comes in from outside and starts taking our orders and after everyone orders the famous bowls that’s when they tell us they are out of cheese, the guy in the back doing the cooking had an awful attitude and really seemed to hate his job and didn’t mind expressing it. My food once I finally got it was flavorless and tasted old and don’t even think about asking for napkins because they are “out”. This place is a joke. Do better.
Atmosphere: 1
Food: 1
Service: 1
Luis Gomez
They did not have Lids for the Soda!
Atmosphere: 2
Food: 4
Service: 1
Andrea Baird
Kids wanted KFC for dinner so we went to the nearest one. The gals in the drive up were so helpful and very professional. Thank you ladies!! The young lady taking our order even recommended another item to give us a better deal for our family. ? This will be the KFC we come back to for now on!
Service: 5
Thechoosen One
Fast food, it was fast food
Atmosphere: 5
Food: 2
Service: 5
Natavion Westbrook (N4EMusic)
DO NOT GO TO THIS LOCATION AT NIGHT! YOU WILL RECEIVE BAD SERVICE AND LACKLUSTER HOSPITALITY! My wife had a mobile order and was missing a drink and an older lady along with a lady who had Black braids made it seem as if we had the drink all along when we didn’t. The older lady then asked several employees to make my wife’s drink and I waited for over 7-9 mins for one drink that I should’ve had a long time ago.
Atmosphere: 4
Food: 5
Service: 1
Doue Carter
I rarely eat KFC. Thekid loves it somehow. The customer service at this place is terrible. The Drinks were served without ice. The woman taking my order had an attitude before I could even order. She couldn’t seem to listen or even repeat my order. She also mentioned that dinner meals don’t come with a beverage, when the menu clearly says it does. Sheeesh. I’ll never return. I’d recommend never going. Hopefully I don’t have to amend this review due to horrible food. Also, every car has had to pull up and wait for their food.
15 minutes later I’m still waiting for my food. Many people behind me have received their food and departed. I was told it would take 4 minutes.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fried Chicken
Donna Thomas
I bought a 8 piece meal and the slaw was terrible 5 dollars gone down the drain
The last three times I been there they been out of food and the service is terrible
Atmosphere: 1
Food: 1
Service: 1
Dee Wayne
Garbage as hell at this location and rude to the max
Atmosphere: 1
Food: 1
Service: 1
Jeffrey Whisnant
Food wasn't that hot
Atmosphere: 5
Food: 3
Service: 5
Jay Ali
Wonderful management
Atmosphere: 4
Food: 5
Service: 5
Cajavia Milligan
OMG let's start with I ordered 9 chicken Littles ADD bbq sauce 2 fish order of fries I was asked to pull to the door to wait on what was supposed to be fresh food but I received old sandwiches without mayo and when I went back for mayo packs I was told they didn't have them so when I asked could mayo be put on the sandwiches I was told they didn't have mayo for that either so why didn't they say that when I ordered the burgers and when I asked for water I was told they don't have water and then I asked for extra bbq sauce since I couldn't get mayo and my sandwiches were dry as all get out I was CHARGED even after u guys didn't have all the original ingredients for my sandwiches and the cashier whom didn't give me a receipt was shower very very very poor customer service and the manager on duty walked up and did not care what was going on at her window This was my very first time ever at this location and I will not ever return NoWay
I was very excited today, because it's Tuesday and KFC have a special for an 8 piece, 4 Thighs and 4 Legs for $10.00. So I ordered one. l asked for 4 extra Crispy Thighs and 4 Original Legs. Shondra the cashier that took my order did not know how to ring it up for the special price which is on Tuesday and Saturday's. So another mgr help assisted her. When I got my order it had just the thighs, no legs, so after waiting for at least 15 minutes or longer to get my order it was wrong, so I take it back to the counter, the mgr gave me the 4 original legs and the mgr that took my order did get me a free drink so I was okay. When I started eating my food the extra Crispy Thighs was soggy and the original legs was just salty, it didn't taste like the original recipe chicken am use to tasting. So to make everything even worst. A tall person walk through the side door with a full spiderman jump suit on with the face and head cover up. Once again I said a full spiderman jump suit on with the whole entire body cover up. I noticed that they was black because I saw their right hand and I thought they had a gun , but it looked like a black cell phone or a gun, I wasn't for sure, So I was getting ready to leave when they can in but I was undecided what to do, so I just stayed still. What even made it terrible again, the person went through the side door behind the counter and begin to unzip the spiderman jump suit and they were an employee standing at least 6"3. tall. Now this is terrible, it is not even Halloween and if it was you don't do know stuff like this. I was going to tell the Mgr, but I decided to take it to the internet and to call the corporate office. This had me terrify and afraid. Just because an employee doing things like this. This location is 6262 Winchester Road Memphis, TN 38115. I hope the store Mgr and corporate office see this.
Atmosphere: 1
Food: 2
Service: 2
Recommended dishes: Fried Chicken
friendly staff!!!
Atmosphere: 5
Food: 5
Service: 5
Word of advice. They close early a lot!!!!!!!
Atmosphere: 1
Food: 1
Service: 1
Waited at the register for around 5 minutes or so and being the only customers in the building you’d think there wouldn’t be a wait, then the lady comes in from outside and starts taking our orders and after everyone orders the famous bowls that’s when they tell us they are out of cheese, the guy in the back doing the cooking had an awful attitude and really seemed to hate his job and didn’t mind expressing it. My food once I finally got it was flavorless and tasted old and don’t even think about asking for napkins because they are “out”. This place is a joke. Do better.
Atmosphere: 1
Food: 1
Service: 1
They did not have Lids for the Soda!
Atmosphere: 2
Food: 4
Service: 1
Kids wanted KFC for dinner so we went to the nearest one. The gals in the drive up were so helpful and very professional. Thank you ladies!! The young lady taking our order even recommended another item to give us a better deal for our family. ? This will be the KFC we come back to for now on!
Service: 5
Fast food, it was fast food
Atmosphere: 5
Food: 2
Service: 5
DO NOT GO TO THIS LOCATION AT NIGHT! YOU WILL RECEIVE BAD SERVICE AND LACKLUSTER HOSPITALITY! My wife had a mobile order and was missing a drink and an older lady along with a lady who had Black braids made it seem as if we had the drink all along when we didn’t. The older lady then asked several employees to make my wife’s drink and I waited for over 7-9 mins for one drink that I should’ve had a long time ago.
Atmosphere: 4
Food: 5
Service: 1
I rarely eat KFC. Thekid loves it somehow. The customer service at this place is terrible. The Drinks were served without ice. The woman taking my order had an attitude before I could even order. She couldn’t seem to listen or even repeat my order. She also mentioned that dinner meals don’t come with a beverage, when the menu clearly says it does. Sheeesh. I’ll never return. I’d recommend never going. Hopefully I don’t have to amend this review due to horrible food. Also, every car has had to pull up and wait for their food.
15 minutes later I’m still waiting for my food. Many people behind me have received their food and departed. I was told it would take 4 minutes.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fried Chicken
I bought a 8 piece meal and the slaw was terrible 5 dollars gone down the drain
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Fried Chicken, Gravy
Restaurantji Recommends
The last three times I been there they been out of food and the service is terrible
Atmosphere: 1
Food: 1
Service: 1
Garbage as hell at this location and rude to the max
Atmosphere: 1
Food: 1
Service: 1
Food wasn't that hot
Atmosphere: 5
Food: 3
Service: 5
Wonderful management
Atmosphere: 4
Food: 5
Service: 5
OMG let's start with I ordered 9 chicken Littles ADD bbq sauce 2 fish order of fries I was asked to pull to the door to wait on what was supposed to be fresh food but I received old sandwiches without mayo and when I went back for mayo packs I was told they didn't have them so when I asked could mayo be put on the sandwiches I was told they didn't have mayo for that either so why didn't they say that when I ordered the burgers and when I asked for water I was told they don't have water and then I asked for extra bbq sauce since I couldn't get mayo and my sandwiches were dry as all get out I was CHARGED even after u guys didn't have all the original ingredients for my sandwiches and the cashier whom didn't give me a receipt was shower very very very poor customer service and the manager on duty walked up and did not care what was going on at her window This was my very first time ever at this location and I will not ever return NoWay
Atmosphere: 1
Food: 1
Service: 1
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