KFC
1699 Union Ave, Memphis
(901) 274-5347
Recent Reviews
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Yay crispy chicken is back as an option
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken, 12 PC Chicken Meal
The chicken and fries are very delicious.
The chains are already well known
Parking: It seemed to me that there is not much space depending on the time
Atmosphere: 4
Food: 5
Service: 3
Great staff .so friendly .thank you from two hungry kiwis. The chicken was great.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Fried Chicken
Rude employees
Atmosphere: 2
Food: 2
Service: 1
I visited this location on Danny Thomas a few days ago . I asked for their strawberry drink that I didn't know they no longer offered. When I reached the window, I was given a substitute (that looked watered down) that I didn't ask for. I told the employee, respectfully, that it would have been better if she had told me, initially, that they no longer carried the drink & offered me a replacement at that time. The drinks, she then suggested, contained caffeine that can't have. I asked if I could just take the drinks off. She stated that she didn't know how. I asked if she would get someone who could. The manager came to the window with an unprofessional & rude attitude. He told me he couldn't take the drinks off. I asked for an entire refund. He was mumbling under his breath how I was "getting on his nerves, & he was sick of this."? He told me it would take 1-2 weeks for me to get my refund, & he abruptly closed the window. I do not pray for rude behavior. ? Needless to say, this will not be my location of choice!!!!!
Dietary restrictions: Cardiac patients cannot do caffeine.
Atmosphere: 1
Food: 1
Service: 1
You’re kidding me right? 12 Piece Chicken Nugget combo, 40 minutes before closing went through the drive through and the lady had to get us to repeat our order 5 times before she finally understood, no biggie, those headsets aren’t made the best. However, we pay for our meal and they tried to get us to pay for it twice. We paid once, got the receipt, waited. Got our drinks, and was asked to pay again. We told them we already paid, and they do not believe us. But, the lady gets snappy with us and just tells us to pull around to the front. Alright, maybe some misunderstanding, it’s Sunday night some snappiness happens. I was perfectly fine waiting another 15-20 minutes at the front and not being able to call them (considering the doors were locked and no one could get inside, and there were multiple people looking into the windows waiting too). But getting home to literally just cut in half chicken nuggets to get to the 12 pieces is plain disrespectful. No sauce either, just cut in half dry excuses of a 12 count. Felt like I was sharing with the class.
I ain’t one to care all that much about miscounts or even a whole item missing.
But really?
Could’ve said you didn’t have enough for a 12 count and I would’ve just gotten a sandwich or just mac n cheese like c’mon now.
Atmosphere: 1
Food: 1
Service: 1
I don't know know what happened. My coworker and I went to this KFC on our lunch break yesterday. We received burnt chicken, and the biscuit was missing from combo meal. Then they were trying to give us the wrong order. We did not receive our receipts. Not a good experience for us at this location, at the least. 4 stars for the worker at the drive thru and other worker making corrections. She told her twice that the other worker was giving us the wrong order. No restaurant should give customers burnt food unless they requested it. We did not request it . Worst experience.
Food: 2
Service: 3
The staff was super friendly. The food was disgusting and I paid over $50 for my food and they didn't even fill the containers I bought food for four adults and a 2-year-old and the sides were sad not full. The chicken taste like it had been sitting there all day. Don't even know how they get business I wouldn't suggest this place to anybody and I'm not even from here. Disgusting
Atmosphere: 1
Food: 1
Service: 2
I ordered the potpie and it was hot and ready.
Food: 5
Service: 5
Got there 25 minutes before closing. Placed order, wasn't enough chicken for both orders, substituted with potpie, for one order. Food was hot, fresh, on point. Employee apologized and explained the time change on closing hours.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
Restaurantji Recommends
Food cold. Didn’t get what I asked for. Won’t be back. But most of these places don’t care if you come back. Please don’t go there for the saucy nuggets.
Atmosphere: 1
Food: 1
Service: 1
Ratchet and ghetto at its finest!!
Atmosphere: 1
Food: 1
Service: 1
Food cold. Didn’t get what I asked for. Won’t be back. But most of these places don’t care if you come back. Please don’t go there for the saucy nuggets.
Atmosphere: 1
Food: 1
Service: 1
I came and and my mind was set on buying this one item, but I found out the store no longer sells its but the manager at the time suggested I get something else and she wasn’t pleased until I took her upon her offer lol, I ended up getting a famous bowl and boy was it amazing, her customer service skills was incredible she went out her way to make sure I left satisfied I can say this is the way to get your business running forever, this location it’s self was clean and outstanding, this location is by far better then the one in frayser that location is so unsafe for anyone working or traveling there, the staff there is rude and mean, everyone carry guns and is so much debris’s there I don’t see how anyone could eat out of that establishment it needs to get closed down or they need better people..!!!So thank you to the ladies that made me feel welcomed and appreciated you guys ROCK..!!! trust me your work will never go unnoticed
Atmosphere: 5
Food: 5
Service: 5
Staff is rude. No indoor service 2 years after covid. Food is inedible.
Atmosphere: 1
Food: 1
Service: 1
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