Every single time I come here, the food isn't ready , so they always say drive around to the front door.
Atmosphere: 3
Food: 4
Service: 2
Birdie Buttrum
First, at 7:45 pm the lobby was closed. Waited in drive only to be told it would be 20 minutes to cook fresh chicken. No problem. An HOUR LATER someone brings my food. I get home and not only did I get the $10 Tuesday dark when I paid $29.99 for the variety box, but that was in NO WAY cooked fresh. I've managed a KFC and I know they had me wait an hour for recooked chicken. Skin so hard I chipped a tooth. Slaw not even half full, no gravy on the potatoes. The.only thing right was the 2 extra biscuits. After contacting customer service, I get told they will only refund roughly half. UNACCEPTABLE.
Atmosphere: 1
Food: 1
Service: 1
Tyia Burks
Every time I come in this place, my order is never right. The cashiers act like they don’t care and if I ask for something specific, they just look at me and keep on going. Please check your order before you leave out of there because if not something is not going to be right!!! don’t get me wrong. The food is good, but the customer service is horrible.
Atmosphere: 1
Food: 3
Service: 1
Shawanna W Walls
Place order at drive thru and she told me to drive around for my total which I did paid her than she asked me to back up and and she will let me know when to pull I said what y'all still doing this so when she asked me to pull back up she told me to pull around to the door I asked what's wrong cause I'm about to asked for my money back said they have to cook the chicken they finally came with food and apologized for the wait never again
Atmosphere: 1
Food: 5
Service: 1
Big Jack
This business charged .88 cents for a foundation donation without asking me for it. Just so it took them so long to serve the people in the restaurant, I read the receipt and brought it to the person that I paid. Well she didn't have the change to give me at the moment I waited, at the end of my wait I left 3 cent short of the 88 cents
Atmosphere: 1
Food: 2
Service: 1
Chase Buzhardt
Waited 30 minutes and left without food. Worst fast food experience I've had (and that's saying something)
Atmosphere: 1
Food: 1
Service: 1
Andrea Johnson
Wasn't as good as the last time. I requested spicy that was not at all spicy. Oh well, you can't sit blocking the drive-through to open and taste what you purchased...or can you?
Beulah Verdell
Kind people, very quick to get my food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
yalanda cleaves
Food and service is always horrible. They are always out of something always! The inside was nasty. I was even told at the drive thru that I couldn't place two separate orders. They shut the store down, remodeled and ever since they reopened, the food and service has gotten worse. The company need to close this place for good.
Atmosphere: 1
Food: 1
Service: 1
Cedrick Ford
They need to shut this place down. Nasty employees don't care. And you order off the Menu then they tell you those are not the right Prices. And the Food os OLD.
Every single time I come here, the food isn't ready , so they always say drive around to the front door.
Atmosphere: 3
Food: 4
Service: 2
First, at 7:45 pm the lobby was closed. Waited in drive only to be told it would be 20 minutes to cook fresh chicken. No problem. An HOUR LATER someone brings my food. I get home and not only did I get the $10 Tuesday dark when I paid $29.99 for the variety box, but that was in NO WAY cooked fresh. I've managed a KFC and I know they had me wait an hour for recooked chicken. Skin so hard I chipped a tooth. Slaw not even half full, no gravy on the potatoes. The.only thing right was the 2 extra biscuits. After contacting customer service, I get told they will only refund roughly half. UNACCEPTABLE.
Atmosphere: 1
Food: 1
Service: 1
Every time I come in this place, my order is never right. The cashiers act like they don’t care and if I ask for something specific, they just look at me and keep on going. Please check your order before you leave out of there because if not something is not going to be right!!! don’t get me wrong. The food is good, but the customer service is horrible.
Atmosphere: 1
Food: 3
Service: 1
Place order at drive thru and she told me to drive around for my total which I did paid her than she asked me to back up and and she will let me know when to pull I said what y'all still doing this so when she asked me to pull back up she told me to pull around to the door I asked what's wrong cause I'm about to asked for my money back said they have to cook the chicken they finally came with food and apologized for the wait never again
Atmosphere: 1
Food: 5
Service: 1
This business charged .88 cents for a foundation donation without asking me for it. Just so it took them so long to serve the people in the restaurant, I read the receipt and brought it to the person that I paid. Well she didn't have the change to give me at the moment I waited, at the end of my wait I left 3 cent short of the 88 cents
Atmosphere: 1
Food: 2
Service: 1
Waited 30 minutes and left without food. Worst fast food experience I've had (and that's saying something)
Atmosphere: 1
Food: 1
Service: 1
Wasn't as good as the last time. I requested spicy that was not at all spicy. Oh well, you can't sit blocking the drive-through to open and taste what you purchased...or can you?
Kind people, very quick to get my food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
Food and service is always horrible. They are always out of something always! The inside was nasty. I was even told at the drive thru that I couldn't place two separate orders. They shut the store down, remodeled and ever since they reopened, the food and service has gotten worse. The company need to close this place for good.
Atmosphere: 1
Food: 1
Service: 1
They need to shut this place down. Nasty employees don't care. And you order off the Menu then they tell you those are not the right Prices. And the Food os OLD.
Restaurantji Recommends
Great customer
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
Love this place
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
I work there so I know
Atmosphere: 2
Food: 1
Service: 3
Good food
Atmosphere: 5
Food: 5
Service: 5
Sh*t was ?
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