KFC

727 S Highland St, Memphis
(901) 458-7076

Recent Reviews

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Desjuan Allen

Great customer service, clean, family friendly, great for the community

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fried Chicken

Abdullah Muhammad

Got great service from management and service workers thk you

Atmosphere: 5

Food: 5

Service: 5

Jessica Bee

Service is really slow here as it is at most fast food restaurants. However, I can’t even blame the workers because most are so overworked and underpaid and that’s why these types of restaurants only have 2 people working. Maybe a manager and possibly a chef. These corporations aren’t giving these employees what they truly deserve.

So next time you want to order food, keep this in mind and be patient with these workers. If you don’t have an extra bit of time to wait, you may not wanna stop at these places because this is our new reality.

Atmosphere: 5

Food: 1

Service: 5

Anastasia Millzz

Ehhh no comment

frog man

This is literally the worst KFC in the area, cold and burnt chicken tenders, biscuits were squished, drink machine down so I paid for drinks I didn’t get—and no honey mustard so they replaced it with ranch. F yall, you guys suck.

Atmosphere: 1

Food: 1

Service: 1

Adrian Stephney (Cleophus)

Went in waited 5 minutes had to get someone attention then they say it's gonna be 17 minutes on the chicken no cars in the drive thru or parking lot and no cooking chicken smell have yet to eat at this restaurant bad service

Atmosphere: 1

Food: 1

Service: 1

Nishelle Smith

I ordered thirteen 2pc combos at 11a to be ready by 2p. All legs & thighs. I arrived at 1:45p, the order was not ready. The manager on shift told me they were about to pull the chicken up. 5 minutes later she brought me two big boxes of assorted chicken and a box of biscuits. I informed her that I ordered 13 individual meals and she brought me 13 unfolded boxes and told me to put the chicken in the boxes myself because there were only 2 people working. She then brought me a box full of fries, I again told her I needed 13 individual meals as these were not all going to the same location. I then had to box the individual meals with the chicken, biscuits, and fries myself. That's when I discover wings and breasts included with my order. I then had to ask several times for my drinks, napkins, condiments, and straws. The manager then told me next time I need to call ahead to make sure they make my order.

Timetria Flowers

My food was cold and my drink had ants in

Food: 1

Nick Rymer

Good food well cooked

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Honey Sauce, Fried Chicken

Betty C

Great customer service ????

Malcolm Mathis

I work up the street, and get off late evenings. I have been by, and have been unable to order at the drive thru before, even though they advertise they are open until midnight.it was a Friday night, and I had gotten off a bit earlier, and swung by the restaurant, hoping to go in. I arrived just after 9:15 pm, and gthe door was locked, and someone was cleaning the lobby. I checked, and the door stated that the lobby closed at 10:00.Because my scooter doesn'thave a bunch of metal, and the weight is so light, it sometimes will not trip a drive thru system. I pulled up to the window, and ws able to order. The employee didn't seem to be too happy, but at least they weren't as attitude prone as some of the staff here have been in the past.

Food: 3

Service: 1

Recommended dishes: Fried Chicken

Andrea Johnson

Drive through! And everything was fresh!!!

Food: 5

Service: 5

Recommended dishes: Fried Chicken

Claira Britain

Cashier was extremely rude to my mom when she went to order thru the drive through my mom asked the lady to give her a minute to look and the lady said what side my mom said I haven't even ordered yet and the lady rudely was like all I said was what side do you want and do we left and do not plan on going back to that KFC again because of the rude service

Atmosphere: 1

Service: 1

Felicia Griffin

The chicken was over cooked and the fries was over cooked and the biscuit was under cooked.

Atmosphere: 5

Food: 1

Service: 5

Frances McNeil

Food is great and they always get my order right. I love their grilled chicken. It's healthier for me.

Kid-friendliness: Me and my granddaughter have eaten inside. The staff was very friendly.

Food: 5

Service: 4

Recommended dishes: Crispy Colonel Sandwich Meal

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