The young lady that took my order wasn't friendly at all. And after try 3, they finally got my order right. This was around 10pm. I ALWAYS have to pull up in front of the building to wait for my food.
Had to wait 10 mins in line because the grill was broken… I was so hungry do I waited🤣🤣
Atmosphere: 1
Food: 5
Service: 3
Angelo Malady
I always take the chance to get Krystals or White Castles (depending on my location) and have never been disappointed. When around one, I'll get at least 3 - 24 packs, or their equivalent, of different choices and love it. Especially since I'm in Southern Arkansas, and it takes hours to get to one. So when I do, I love it. This Krystals have the food just the way my girlfriend and I like it (she's a picky eater), so the experience was great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Chili Cheese Pup
alpo Jr
Order always mess up
Atmosphere: 1
Food: 1
Service: 1
Julius Williams
Seems the only thing that happens with a bad review is we get a reply that things will get better when in actually with evidence posted throughout months it doesn't. Spend your money here if you want, but understand that you're spending your money here with folks who don't care... from the head office to the hourly employees
Eddie Fitzgerald
Tasted perfect 👌
Food: 5
Service: 5
R S
Ordered with uber food took 2 hours then was cold, dry around edges, bread soggy, no flavor, dry pickles, and barely mustard, and non fresh onions. 🤮 bought 24 pack and all was nasty now that i think about thaey are always nasty now. They going to shut that location down soon or fire everybody and put in New management from Manager to staff. They must dont Care or not Trained correctly either way stay away.
Food: 1
Ebony Brown
Nice and clean. Good service.
The food was just ok.
Atmosphere: 4
Food: 1
Service: 4
Joaquin Arroyo
It's the worst they take too long to care for you.
Atmosphere: 1
Food: 1
Service: 1
Lynn
We stood at the front counter along with 4 other people just waiting to order for almost 20 mins with no one showing up. The place smells like a wet mop. Horrible customer service
Buns were thick and dry. Burgers didn't have any mustard on it. Burgers were lukewarm after a 10-15 minute wait.
Food: 1
Service: 1
Syneca Woods
Giving 1 star just to give a review. We came to this location drive-thru tonight and the girl literally said "Welcome to Krystals" and NEVER said another word. We drove around after waiting a few minutes and saw a young lady with the headset on just sitting in the lobby. This location may as well close. Service has been horrible for a while.
Erick
Praying I don't get sick that's in my tea. Went in to ask the manager about a refund she was very rude and said no refunds absolutely not and offered me another key from the same nasty thing that she got my tea from to begin with.
Atmosphere: 1
Food: 1
Service: 1
vanessa williams
Very Nasty To many Bums.. Food was Cold and meat was Brown And Nasty.. $22 Down the Drain!! Will NEVER BE BACK!!
Victoria L
Came from Arkansas, dead atmosphere and soggy sandwiches.
The young lady that took my order wasn't friendly at all. And after try 3, they finally got my order right. This was around 10pm. I ALWAYS have to pull up in front of the building to wait for my food.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Chili Cheese Fries, 4 Krystals Combo, Fries, Pick 5
Had to wait 10 mins in line because the grill was broken… I was so hungry do I waited🤣🤣
Atmosphere: 1
Food: 5
Service: 3
I always take the chance to get Krystals or White Castles (depending on my location) and have never been disappointed. When around one, I'll get at least 3 - 24 packs, or their equivalent, of different choices and love it. Especially since I'm in Southern Arkansas, and it takes hours to get to one. So when I do, I love it. This Krystals have the food just the way my girlfriend and I like it (she's a picky eater), so the experience was great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Chili Cheese Pup
Order always mess up
Atmosphere: 1
Food: 1
Service: 1
Seems the only thing that happens with a bad review is we get a reply that things will get better when in actually with evidence posted throughout months it doesn't. Spend your money here if you want, but understand that you're spending your money here with folks who don't care... from the head office to the hourly employees
Tasted perfect 👌
Food: 5
Service: 5
Ordered with uber food took 2 hours then was cold, dry around edges, bread soggy, no flavor, dry pickles, and barely mustard, and non fresh onions. 🤮 bought 24 pack and all was nasty now that i think about thaey are always nasty now. They going to shut that location down soon or fire everybody and put in New management from Manager to staff. They must dont Care or not Trained correctly either way stay away.
Food: 1
Nice and clean. Good service.
The food was just ok.
Atmosphere: 4
Food: 1
Service: 4
It's the worst they take too long to care for you.
Atmosphere: 1
Food: 1
Service: 1
We stood at the front counter along with 4 other people just waiting to order for almost 20 mins with no one showing up. The place smells like a wet mop. Horrible customer service
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Buns were thick and dry. Burgers didn't have any mustard on it. Burgers were lukewarm after a 10-15 minute wait.
Food: 1
Service: 1
Giving 1 star just to give a review. We came to this location drive-thru tonight and the girl literally said "Welcome to Krystals" and NEVER said another word. We drove around after waiting a few minutes and saw a young lady with the headset on just sitting in the lobby. This location may as well close. Service has been horrible for a while.
Praying I don't get sick that's in my tea. Went in to ask the manager about a refund she was very rude and said no refunds absolutely not and offered me another key from the same nasty thing that she got my tea from to begin with.
Atmosphere: 1
Food: 1
Service: 1
Very Nasty To many Bums.. Food was Cold and meat was Brown And Nasty.. $22 Down the Drain!! Will NEVER BE BACK!!
Came from Arkansas, dead atmosphere and soggy sandwiches.
Atmosphere: 1
Food: 1
Service: 1
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