Krystal

3227 Poplar Ave, Memphis
(901) 452-5936

Recent Reviews

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Dewayne Mitchell

Second time I came to this location in a week and they were doing a 45 min shift change , they wait for the food is already long . They need to hire more people who want to work .

Atmosphere: 1

Food: 1

Service: 1

Kyla Davis

The food was fast and hot. Delicious.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Wings, Krystals, French Fries

Darrell King Jr

Customer service just isn't even attempted at this location. You get what you get 🤷🏼

Atmosphere: 2

Food: 3

Service: 3

Monique A. Clark

This location will give you an excellent customer experience!

Service: 5

Recommended dishes: Krystals

Drue Howarth

Dirty. Only pos was being used. The buns were not fresh. I had to wait even though they weren't busy.

Atmosphere: 1

Food: 1

Service: 1

James Hoffman

I don't know why I tried again. Last 3 trips to this location have all resulted in every car in line driving away. All employees hanging out at a car in the parking lot. No one making any effort to sell food. Shift changes do not take that long and should never result in mass turned away customers. Over it. Never again.

Service: 1

Wisdom Strength

The crew is usually very eager to assist you and make sure everything is good especially the morning crew

Atmosphere: 3

Food: 4

Service: 5

Recommended dishes: Krystals, French Fries

Delphine Williams

Food was awful, Service was good. Drive thru.

Atmosphere: 4

Food: 1

Service: 5

Dee S

Get better management ? the head control the body

Atmosphere: 1

Food: 1

Service: 1

delarease parker

If you go there at 9pm they will always be closed employees standing outside its crazy I pulled up to the speaker they said they was in between shift change and that was ok so I decided to wait I waited 40 minutes pulled back up they said the same thing. Left came back 2 hours later they were still shift changing lol. To be honest they always shift changing I don't know if it takes 2 hours buy hey I just know there closing crew sucks it's not worth it.

Atmosphere: 1

Food: 1

Service: 1

NBC

Manger gave me cold food herself while playing on her phone and not paying any attention to whats going on and the fries was old and half filled. When questioned about sandwich being so small and cold for $10 her and the cook couldn't come up with a answer. So I requested my money back which she stated she wasn't giving my full refund from fries the employee half filled... from all the times I been to krystals this might have been MY WORST EXPERIENCE..... need to be sued for false advertising......(Patty melt combo)

Atmosphere: 1

Food: 1

Service: 1

Bradley

Literally the worst Krystal ever. The simplest orders take 10 mins. I've been in here as a doordash driver too and it's just as bad.

Atmosphere: 1

Food: 1

Service: 1

Priscilla Sharp

I'm not all pleased about eating Krystal I only stop by if just want something quick to drink.

Atmosphere: 4

Food: 1

Service: 3

Debbie Williams

Everything was on point keep up the great work

Aluna

Went at 9:08 pm and was told they are doing shift change and not taking orders. went back after 10 pm and the same girl told me the SAME thing. leaving out they were just sitting on their phone. shift change doesn’t take over an hour!! ALSO, how do you get paid to NOT WORK????

Atmosphere: 1

Food: 2

Service: 1

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