Always a great place to eat. Nice friendly employees. Good food
Xena Hoskins
Literally sat and waiting 20 Mins for my sandwich and soup and still haven’t received it Then the lady at the front is rude
king edwards
I can appreciate this place. It does what it is supposed to do. To often they are out of certain staple items, but they are a good stop otherwise.
natasha mcglasson
I have never gone out of my way to leave a negative review, but the manager, marianna was genuinely so rude. I worked at mcallisters in college for years, and am in the hospital, and wanted a club with no meat, substituting cheese instead, due to my religion. The online ordering tried to charge me $6.99 for this change. I explained the additional charges, and she told me that that was accurate, which, in the 6 years that I worked at mcallisters, I have never known to be true. This was the same sandwich I got everyday for years. I politely asked to speak to the manager, assuming that she was unaware of the cost difference. and she said “one second” and laughed in my face and then said “My name is marianna, I am the manager”. This lady is obviously going through something to feel the need to be so rude over the phone, when someone asks for a change that SAVES the restaurant money. I pray that her heart is softened and that she becomes a kinder person, and learns that you don’t have to be rude to make yourself feel bigger. ❤️
Shiloh Taube
Food and service was good.
Noelani Burchfield
Ordered my food with uber eats just a little while ago and they gave me a sandwich that was about 3 inches long. Why would you charge 13.99 for that?? Really unhappy.
Tonika Thomas
I placed an order online for $25 with your online app. I ordered food and received my food made incorrectly. I contacted your restaurant immediately on Christmas Eve to notify them of the mistake. I was spoken to very condescendingly and was not met with any type of empathy in regards to a $25 order on Christmas Eve being made incorrectly or any type of assistance to correct the mistake. The offer that was made to me was to either come up to the restaurant and have the order completely Replaced or I could come when the restaurant was open again after Christmas Day and have the order remade or get a card to have a free meal. The next time that I came in I came into the store on December 26 to have that to happen. I was told they would not be honoring what they told me and that They don’t know why I was lied to. I spoke with Mariana and was given these offers and once I spoke with the young lady at the restaurant, Audra or Otra, I was told that this would not be happening. She was decent as far as pleasant tree was concerned she did not have any negative. Spoke Again, there was no empathy. I was told that the general manager advised that he would not authorize to have my meal remade, even though I had picture showing that it was made incorrectly that he would refund me when he returned to work for my entire order this would be an inconvenience for me because I was already there now and wasted gas and time coming up there. I’ve already paid for delivery on my previous order and had come to the restaurant in order to have this corrected which I should not have had to do And then being told I have to come back another day in order to receive a refund that they could’ve just given me today. I was also told I would receive this refund when he returned to work however a month ago when I had an issue with my order, I was offered a refund and never received it. This concerns me that I won’t receive this one either. It is very poor business practice to offer a customer a resolution, and when they show up in order to receive said resolution that was offered to be denied that resolution and to go back on your word, it is very poor business practice and I’m very disappointed. I spent a great deal of money with your restaurant and don’t feel that my business or money is valued at this time, and my reviews were reflected as such.
Atmosphere: 2
Food: 1
Service: 1
Jocelyn R W Leveque
I paid for a Cesar salad, sandwich and sweet tea, and made me sick a couple days later. Dressing was put in on side, looked clumpy, something told me to stop eating it. I was sick for several days. If your food tastes weird, keep the food and receipts. Call the health department and police.
Atmosphere: 1
Food: 1
Service: 1
Jen Crunk
Came out of the mini golf place next to McAlister’s and we decided to walk down and eat dinner there for my birthday. My husband, myself and our 4 sons walked in at 8:20pm (it’s a Sunday and they close at 9). Haven’t worked in the food industry in our younger years, we went in with our order ready to place so they wouldn’t have to wait on us to decide. We walked up to the counter and were instantly met with a visibly irritated and unprofessional staff. They huffed and gave looks to each other when we walked up to the counter. My husband and I knowing what that sort of attitude and look can mean, we turned around and walked out. I get it that it’s close to closing time, but 40 minutes is PLENTY of time for us to order, them to make it and us to eat and leave. Very disappointed.
Atmosphere: 1
Service: 1
chris christo
What a disaster Drove 30min to get there. Arrived walked in and the place was in shambles. People all in front of counter waiting and waiting for there food. Finally she took my order and said 20 min wait. Said ok. Paid sat down and there must have been 10 peeps complaining on how long there waiting for there food for almost an hr.. So we decided to get our money back . And ate in Freddie's. Please get a new crew fast.......
On 09/04/24, I placed a web order for the Chipotle Chicken & Bacon Spud with no cheese and extra chipotle ranch (which I paid for). The restaurant closes at 9pm, so I placed my order at approx 7:26pm with a pick up time at 7:38pm. I picked up my order at approx 7:40pm. Upon arriving home, I opened the box and observed a potato with no bacon, no cheese, minimum ranch, and 3 green onion. It looked like the individual had just thrown my food in the box with whatever was left for scraps. I wanted to go back to the restaurant but was too pissed to do so. Upon putting a fork into the potato, it would not go through. The potato was hard as a rock and not completely cooked. I will not be visiting McAllister’s again anytime soon, especially this location…what a waste of my money!
Food: 1
Service: 1
Jennifer Reed
Extremely rude manager, then made fun of my name when my order was ready. Got home with spud max, don't waste your money, nothing on it. Had to dig around to find the meat. Found a fatty partial piece of bacon and the miniscule pieces of turkey/ham, not sure too small to tell. Really skimpy with the olives and cheese. I now remember why I haven't been to McCalister's in so long. Complete waste of money and terrible atmosphere and staff. Wanted something hot and easy to digest after a hard day at work with a migraine. Fortunately I took the pictures after I opened up the potatoes, so they look much better.
Atmosphere: 1
Food: 1
Service: 1
Renegade
Don't go here to get anything to eat the staff is rude. And they don't take pride in what they do.
Always a great place to eat. Nice friendly employees. Good food
Literally sat and waiting 20
Mins for my sandwich and soup and still haven’t received it Then the lady at the front is rude
I can appreciate this place. It does what it is supposed to do. To often they are out of certain staple items, but they are a good stop otherwise.
I have never gone out of my way to leave a negative review, but the manager, marianna was genuinely so rude. I worked at mcallisters in college for years, and am in the hospital, and wanted a club with no meat, substituting cheese instead, due to my religion. The online ordering tried to charge me $6.99 for this change. I explained the additional charges, and she told me that that was accurate, which, in the 6 years that I worked at mcallisters, I have never known to be true. This was the same sandwich I got everyday for years. I politely asked to speak to the manager, assuming that she was unaware of the cost difference. and she said “one second” and laughed in my face and then said “My name is marianna, I am the manager”. This lady is obviously going through something to feel the need to be so rude over the phone, when someone asks for a change that SAVES the restaurant money. I pray that her heart is softened and that she becomes a kinder person, and learns that you don’t have to be rude to make yourself feel bigger. ❤️
Food and service was good.
Ordered my food with uber eats just a little while ago and they gave me a sandwich that was about 3 inches long. Why would you charge 13.99 for that?? Really unhappy.
I placed an order online for $25 with your online app. I ordered food and received my food made incorrectly. I contacted your restaurant immediately on Christmas Eve to notify them of the mistake. I was spoken to very condescendingly and was not met with any type of empathy in regards to a $25 order on Christmas Eve being made incorrectly or any type of assistance to correct the mistake. The offer that was made to me was to either come up to the restaurant and have the order completely Replaced or I could come when the restaurant was open again after Christmas Day and have the order remade or get a card to have a free meal. The next time that I came in I came into the store on December 26 to have that to happen. I was told they would not be honoring what they told me and that They don’t know why I was lied to. I spoke with Mariana and was given these offers and once I spoke with the young lady at the restaurant, Audra or Otra, I was told that this would not be happening. She was decent as far as pleasant tree was concerned she did not have any negative. Spoke Again, there was no empathy. I was told that the general manager advised that he would not authorize to have my meal remade, even though I had picture showing that it was made incorrectly that he would refund me when he returned to work for my entire order this would be an inconvenience for me because I was already there now and wasted gas and time coming up there. I’ve already paid for delivery on my previous order and had come to the restaurant in order to have this corrected which I should not have had to do And then being told I have to come back another day in order to receive a refund that they could’ve just given me today. I was also told I would receive this refund when he returned to work however a month ago when I had an issue with my order, I was offered a refund and never received it. This concerns me that I won’t receive this one either. It is very poor business practice to offer a customer a resolution, and when they show up in order to receive said resolution that was offered to be denied that resolution and to go back on your word, it is very poor business practice and I’m very disappointed. I spent a great deal of money with your restaurant and don’t feel that my business or money is valued at this time, and my reviews were reflected as such.
Atmosphere: 2
Food: 1
Service: 1
I paid for a Cesar salad, sandwich and sweet tea, and made me sick a couple days later. Dressing was put in on side, looked clumpy, something told me to stop eating it. I was sick for several days. If your food tastes weird, keep the food and receipts. Call the health department and police.
Atmosphere: 1
Food: 1
Service: 1
Came out of the mini golf place next to McAlister’s and we decided to walk down and eat dinner there for my birthday. My husband, myself and our 4 sons walked in at 8:20pm (it’s a Sunday and they close at 9). Haven’t worked in the food industry in our younger years, we went in with our order ready to place so they wouldn’t have to wait on us to decide. We walked up to the counter and were instantly met with a visibly irritated and unprofessional staff. They huffed and gave looks to each other when we walked up to the counter. My husband and I knowing what that sort of attitude and look can mean, we turned around and walked out. I get it that it’s close to closing time, but 40 minutes is PLENTY of time for us to order, them to make it and us to eat and leave. Very disappointed.
Atmosphere: 1
Service: 1
What a disaster
Drove 30min to get there. Arrived walked in and the place was in shambles.
People all in front of counter waiting and waiting for there food. Finally she took my order and said 20 min wait. Said ok.
Paid sat down and there must have been 10 peeps complaining on how long there waiting for there food for almost an hr..
So we decided to get our money back . And ate in Freddie's.
Please get a new crew fast.......
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
On 09/04/24, I placed a web order for the
Chipotle Chicken & Bacon Spud with no cheese and extra chipotle ranch (which I paid for). The restaurant closes at 9pm, so I placed my order at approx 7:26pm with a pick up time at 7:38pm. I picked up my order at approx 7:40pm. Upon arriving home, I opened the box and observed a potato with no bacon, no cheese, minimum ranch, and 3 green onion. It looked like the individual had just thrown my food in the box with whatever was left for scraps. I wanted to go back to the restaurant but was too pissed to do so. Upon putting a fork into the potato, it would not go through. The potato was hard as a rock and not completely cooked. I will not be visiting McAllister’s again anytime soon, especially this location…what a waste of my money!
Food: 1
Service: 1
Extremely rude manager, then made fun of my name when my order was ready.
Got home with spud max, don't waste your money, nothing on it. Had to dig around to find the meat. Found a fatty partial piece of bacon and the miniscule pieces of turkey/ham, not sure too small to tell. Really skimpy with the olives and cheese.
I now remember why I haven't been to McCalister's in so long.
Complete waste of money and terrible atmosphere and staff. Wanted something hot and easy to digest after a hard day at work with a migraine.
Fortunately I took the pictures after I opened up the potatoes, so they look much better.
Atmosphere: 1
Food: 1
Service: 1
Don't go here to get anything to eat the staff is rude. And they don't take pride in what they do.
Atmosphere: 1
Food: 1
Service: 1
Very comfortable
Atmosphere: 5
Food: 5
Service: 5
Always really good food and service !
Atmosphere: 5
Food: 5
Service: 5
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