McDonald's
1666 Winchester Rd, Memphis
(901) 345-0053
Recent Reviews
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This is one of the worst McDonald’s I’ve been to. If I could give a “0” I would. Customer service is awful. They have you waiting in the drive thru at the intercom for 10 min + without acknowledging you’re there. A simple “I will be with you in a moment” is common sense etiquette! They can’t get the order correct and then have the audacity to be nonchalant as if we’re “the customer” aren’t a big part of how they have a job and gain a paycheck. The owners of this franchise should take the time to visit their establishment unannounced to see how poorly it’s being ran and to actually see how customers are possibly not booming. It’s sad to say that most fast food restaurants I’ve been to near this area are poorly ran just like this one especially when shift changes late evening. Smh!!!!
Atmosphere: 1
Food: 2
Service: 1
Server was too busy to check to see if my meal was okay. I have loved this place in previous visits -- not this visit!
Worst McDonald’s I’ve been to.
Ordered a Daily Double, got a McDouble instead. When I asked why, they said “we don’t make Daily Doubles.” Then why the hell is it still on the menu?
Paid extra for nothing. No apology, no explanation — just rudeness and attitude.
And the drive-thru? Total disaster. Takes forever for anyone to even acknowledge you, and then even longer to get your food. Complete mess.
They don’t care about customers, don’t take responsibility for their mistakes, and clearly can’t handle basic service.
Absolute joke of a location. Never again.
Atmosphere: 1
Food: 1
Service: 1
They literally make you wait on night shift 20 minutes per order... defeats the purpose totally of what fast food means. It's not a lamb chop they're cooking for crying out loud
Atmosphere: 1
Food: 1
Service: 1
I usually stop at this location for their steak McMuffin after work each morning. The service and food are always good here.
Atmosphere: 5
Food: 5
Service: 5
Horrible service, I will never come back.
Atmosphere: 1
Food: 1
Service: 1
The food was good. Used the drive-thru, so not sure about the atmosphere. Service was good.
Food: 5
Service: 5
This place is absolutely the worst McDonald’s I’ve seen, drive through order’s are very slow
Atmosphere: 1
Food: 1
Service: 1
Place my order some of my items were missing when I made it back to my hotel room I have to turn around and go back and get my items
Atmosphere: 2
Food: 2
Service: 3
Recommended dishes: Big Breakfast
My order was wrong, and I received the wrong sandwich. First, they should not have taken food back through the drive through window. Then, they told me to pull up so they could "remake" my sandwich, only to give me back the same chicken patty with added lettuce, tomatoes and pickles. This is not good customer service.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
This place is nasty
Atmosphere: 1
Food: 1
Service: 1
Great service! Came in the morning after a delayed flight and the morning crew made the day much better! Clean restaurant and no complaints on the food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg Mcmuffin
5 stars everyone is nice the food is amazing im definitely coming back
Kid-friendliness: Very nice
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Uncooked Meat, Quarter Pounder Hamburger, Sausage Mcmuffin, Mcdouble, Egg Mcmuffin, Sandwich, Cheeseburger, Big Breakfast, Hash Brown, Big Mac, World Famous Fries, It Was Supposed to Be a Crispy Chicken Sandwich, Filet-O-Fish, Sausage Biscuit, Mcchicken, Dr Pepper, Hamburger, Sausage
Extremely slow service and their card machine seems to be down regularly
Atmosphere: 1
Food: 2
Service: 1
They were having a good day.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Sandwich
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