McDonald's

1666 Winchester Rd, Memphis
(901) 345-0053

Recent Reviews

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Keveona Banks

This is one of the worst McDonald’s I’ve been to. If I could give a “0” I would. Customer service is awful. They have you waiting in the drive thru at the intercom for 10 min + without acknowledging you’re there. A simple “I will be with you in a moment” is common sense etiquette! They can’t get the order correct and then have the audacity to be nonchalant as if we’re “the customer” aren’t a big part of how they have a job and gain a paycheck. The owners of this franchise should take the time to visit their establishment unannounced to see how poorly it’s being ran and to actually see how customers are possibly not booming. It’s sad to say that most fast food restaurants I’ve been to near this area are poorly ran just like this one especially when shift changes late evening. Smh!!!!

Atmosphere: 1

Food: 2

Service: 1

Sydney

Server was too busy to check to see if my meal was okay. I have loved this place in previous visits -- not this visit!

Alla Korshikova

Worst McDonald’s I’ve been to.
Ordered a Daily Double, got a McDouble instead. When I asked why, they said “we don’t make Daily Doubles.” Then why the hell is it still on the menu?
Paid extra for nothing. No apology, no explanation — just rudeness and attitude.

And the drive-thru? Total disaster. Takes forever for anyone to even acknowledge you, and then even longer to get your food. Complete mess.

They don’t care about customers, don’t take responsibility for their mistakes, and clearly can’t handle basic service.
Absolute joke of a location. Never again.

Atmosphere: 1

Food: 1

Service: 1

Hollow Key

They literally make you wait on night shift 20 minutes per order... defeats the purpose totally of what fast food means. It's not a lamb chop they're cooking for crying out loud

Atmosphere: 1

Food: 1

Service: 1

Mr. Dotson

I usually stop at this location for their steak McMuffin after work each morning. The service and food are always good here.

Atmosphere: 5

Food: 5

Service: 5

Ashleigh Nicole Frazier

Horrible service, I will never come back.

Atmosphere: 1

Food: 1

Service: 1

Eva Princivalli

The food was good. Used the drive-thru, so not sure about the atmosphere. Service was good.

Food: 5

Service: 5

Chags Rivera

This place is absolutely the worst McDonald’s I’ve seen, drive through order’s are very slow

Atmosphere: 1

Food: 1

Service: 1

Danyel wind

Place my order some of my items were missing when I made it back to my hotel room I have to turn around and go back and get my items

Atmosphere: 2

Food: 2

Service: 3

Recommended dishes: Big Breakfast

Patricia Barr

My order was wrong, and I received the wrong sandwich. First, they should not have taken food back through the drive through window. Then, they told me to pull up so they could "remake" my sandwich, only to give me back the same chicken patty with added lettuce, tomatoes and pickles. This is not good customer service.

Atmosphere: 1

Food: 1

Service: 1

Aelicia Allen

This place is nasty

Atmosphere: 1

Food: 1

Service: 1

Adolfo Bello

Great service! Came in the morning after a delayed flight and the morning crew made the day much better! Clean restaurant and no complaints on the food.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Egg Mcmuffin

Matthew Mckinney

5 stars everyone is nice the food is amazing im definitely coming back

Kid-friendliness: Very nice

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Uncooked Meat, Quarter Pounder Hamburger, Sausage Mcmuffin, Mcdouble, Egg Mcmuffin, Sandwich, Cheeseburger, Big Breakfast, Hash Brown, Big Mac, World Famous Fries, It Was Supposed to Be a Crispy Chicken Sandwich, Filet-O-Fish, Sausage Biscuit, Mcchicken, Dr Pepper, Hamburger, Sausage

Craig Murphy

Extremely slow service and their card machine seems to be down regularly

Atmosphere: 1

Food: 2

Service: 1

Crystal 3 Bonds

They were having a good day.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Sandwich

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