McDonald's

3805 Hacks Cross Rd, Memphis
(901) 752-4962

Recent Reviews

Angelic Graham

Need to be more welcoming

Atmosphere: 2

Service: 2

Erick

The Fry's and the chicken nuggets were on edible I ended up throwing them away this place should be closed down.

Atmosphere: 2

Food: 1

Service: 4

Red Mystery

Multiple times have gotten my order wrong or flat out left food that I paid for out of my bag. I try to be respectful and understanding, but all I get in return is a rude and disinterested attitude in return. There’s only about 2 workers in there that are actually kind.

Atmosphere: 2

Food: 3

Service: 1

Kathryn Jones

I genuinely don’t know how they are still open. I have been waiting for my breakfast order for 45 minutes . . . Every time I come here there’s a problem. They take forever, the doors are locked during open hours, they misunderstand the order and you have to repeat yourself over and over, and they charge you for your food in the most expensive way possible. I don’t know why I ever think I’ll get better service next time I come. Some customer service training is DESPERATELY needed.

Atmosphere: 1

Service: 1

Blake Eah

Ima just let the photo speak

Jennifer Gary

Clean

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Happy Meal

Hustle 101

ordered a mobile at 1057 the store closes at 12 i arrived around 1102 i was left sitting in line with multiple cars till 1235 the person a young black man with a Mask on would not respond to anyone no one inside even acknowledged us at the intercom after waiting 32 minutes I finally pulled off I am highly upset that type of behavior was unacceptable and inexcusable the store basically closed at 11 earlier than it was supposed to and nobody inside acknowledged all the cars in line when the gentleman in front of me told the worker he had a mobile he already paid for the guy just looked at him at kept doing what he was doing .Its late at night . not only am I not able to get a refund I also am hungry after a 8 hour road trip I feel McDonalds should hire Better people with morals this is just ridiculous Im soo angry and gas isnt cheap to be sitting 30 minutes for nothing

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Chicken Mcnuggets

Beverly Lewis

Frappes for me and my

Atmosphere: 5

Food: 5

Service: 5

ponda Mom

The quarter pounder with cheese meal was delicious, McDonalds has the best French Fries ? ?.

lemontve green

Worst McDonald’s I ever been

Service: 1

Recommended dishes: Chicken Sandwich

Shawna K

The bathrooms were horrendous. No toilet paper and I had to go to the staff closet myself and find paper towels to use. The lady that took my order was very combative with almost every customer that she spoke to. Will not be going back to the hacks cross location.

Kate Phan

Did drive thru, the wait was long and they didn’t have the dipping sauce I wanted and instead of informing me they let me order and proceeded to tell me of the shortage at the food pickup window. Food was also cold and

Food: 1

Service: 1

Queen Jess

Hasn't had ice cream in over a month and won't do breakfast anymore after 10:30. This location is the worst!

Michael Avila

Two days in a row I have tried coming here through the drive thru and they will not take your order. I have seen so many cars just leave because they won’t acknowledge that you’re waiting at the speaker. I thought maybe they were closed, but the young lady at the window was just standing there with her headset. I must’ve waited almost ten minutes just sitting there with no service. Unless you have an hour of wait time, I wouldn’t suggest coming here.

Service: 1

Rosalind Brown

Food hot and fresh. The drive thru lines can move a bit faster.

Atmosphere: 4

Food: 4

Service: 4

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