McDonald's
5263 Poplar Ave, Memphis
(901) 244-5625
Recent Reviews
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Mutazz McKinney did above and beyond! He should be promoted immediately!
Atmosphere: 5
Food: 5
Service: 5
Waiting 20 minutes for my order, lobby with people Waiting. Kitchen full of staff ignoring everyone.
Atmosphere: 1
Food: 2
Service: 1
The best tasting McDonald's hands down.
Atmosphere: 5
Food: 5
Service: 5
Terrible customer service. I ordered a coffee and asked for cream and Splenda inside and the lady gave me everything separately. When I asked her could she make it (which every location usually does this without asking) because I had somewhere to be, she coughed without covering her mouth. So obviously, I did it myself. So disgusting. Will never return.
Service: 1
Tonight's manager unprofessional.
Service: 1
I love it 🤩
Atmosphere: 5
Food: 5
Service: 4
Was out of all hamburger patties at 9pm.
Atmosphere: 2
Food: 2
Service: 1
One of the best McDonald's in Memphis.
Atmosphere: 4
Food: 4
Service: 4
One Worker, One Massive Problem — McDonald’s, You Must Do Better
Last night, at around 11:00 PM, I went through the drive-thru at my local McDonald’s expecting a quick late-night meal. It was a typical stop at a familiar fast-food chain. But what I experienced was far from typical — it was deeply concerning and honestly disheartening.
As I pulled into the drive-thru lane, I noticed it was moving slowly. There were about six cars ahead of me. At first, I didn’t think much of it. Late nights can get busy, and sometimes the staff is a little light. But as I waited... and waited... and waited, it became clear that something more was going on.
When I finally reached the speaker box to place my order — nearly 20 minutes after I had pulled in — I was greeted by a voice that sounded tired, overwhelmed, and alone. I asked if everything was okay and was told, politely but honestly, “Sorry about the wait, I’m the only one here tonight.”
Let that sink in: one single employee running the entire McDonald’s drive-thru — alone — at 11:00 PM on a busy night.
Atmosphere: 1
Food: 5
Service: 5
It was the first time I visited this place, it was bad service, I think they needed workers because I saw that the cashier was doing more than she should.
Atmosphere: 3
Food: 2
Service: 1
Restaurantji Recommends
Hi guys I’m your new local business reviewer for the past year they are my neighbors McDonald’s is hiring every Friday walk ins are welcome and DOMT forget snack wrap is back
Atmosphere: 5
Food: 5
Service: 5
Always great. Fresh and fast!
Atmosphere: 5
Food: 5
Service: 5
Let's do better Poplar Ave. Store.
Not a full order of eggs. Paid extra for this and sausage and had to ask for the extra sausage.
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Mcdouble, Egg Mcmuffin
The last 2 times I have been here in the past month have been horrible! Everytime I came they tell me to pull forward to the 2nd window and I have to wait 10 minutes, Then somebody comes to the window asking what I ordered. Everybody in here needs to be fired.
Atmosphere: 1
Food: 1
Service: 1
Order has been wrong every time i have ever been here
Atmosphere: 1
Food: 1
Service: 1
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