Nice enough hotel, easy to get to and get around from. Staff were friendly, bar area was nice. We had an issue with leaking water after some bad weather and it was dealt with quickly. Annoyingly didn't have a mini fridge which we like to have for water. Beds were comfy, bathroom was incredibly small. Overall, it was a decent enough MOXY and have stayed in a few.
K S (Enilder)
Not sure if I should rate this at 4 or 5. Great location but the noise is unbearable throughout the nights. They got ear plugs for a reason at this hotel. Clean but short staffed. It can get chaotic in the morning for breakfast.
Jason Pettus
Very Modern atmosphere with those amazing Marriott beds. The staff was very friendly and helpful. The only downfall is parking is quite expensive at $34 a day.
Ritesh Patel
Front Desk Staff was friendly. Parking services could be better.
Kristen Jefferson
Stayed here for a work trip. While the location was decent, the room cleanliness left a lot to be desired. I was told by the front desk that the hotel had been fully booked the night before, which may explain the lack of proper cleaning. Unfortunately, I discovered short brown hairs, a hair scrunchie, and fingernail clippings in the sink when I went to shower the next morning. Disappointing experience overall.
Victoria “Vicki” Bondoc
OK, this place was weird! LOL!! The rooms were very nice, but I've never been in a room this modern and expensive that didn't have a microwave or mini fridge. There was also no ice machine ANYWHERE! You had to go to the front desk and ask for ice. They would then bring you a metal pail with your ice in it. They had a community microwave in the lobby and nowhere to store cold items. We were there for a couple of days, so that was extremely inconvenient. I like to buy bottles of water and keep them in the fridge, but I had to keep finding places to get them while we were out and about. The room itself was very clean and comfortable. The bed was great, but I was up all night long due to a bunch of screaming and fighting mentally ill and homeless people in the park across the street. It literally went on all night long. I am a smoker, and they had a very nice patio to sit out on. I was just sitting out there enjoying the nice evening by myself when this weird man came up on the hotel patio talking to himself. He was leaning against this wall of the patio. He kept looking over at me, then out at the park for a while, then back at me. That freaked me out, but then the yelling and fighting in the park started up, and it was right across the street from where I was sitting. I couldn't see anything because the trees were so thick. I got scared and I had to go inside. It was a shame because I was enjoying myself out there... it was a beautiful night.
We were in town to visit Graceland, and the location was good. We were only 10 minutes away and about 15 minutes away from the airport. When we went walking about some areas were pretty dicey, but there were 4 of us and my brother was a police officer so I wasn't too worried. From what I hear, though, we were in a safer part of the city.
Overall, I don't think I would stay here again. Although their service was superb, and the location was great for our needs, the lack of the microwave, fridge, and access to ice was a big deal to me. Also, the inability to get any sleep due to the noise in the park just seals the deal. I hope that the city can do something for them about the noise situation because this is not their fault, but as a guest I have to be able to sleep.
T MM
Grounds are nice. Bar is nice with helpful employees. Location is great. Many restaurants to walk to. Lots of homeless ppl around but we didnt feel unsafe walking everywhere including at night. Complaints are the $30 daily valet fee. Also the air conditioner in the room is loud. I like to have it cold when im sleeping and I kid you not, it woke me up several times when it kicked on. Room is small. No privacy when ur sharing the room and need privacy in the rest room.
Service: 4
Cleo Jackson
I only went to the lobby for a birthday party. From what I saw, it was small. One of the guess stated the rooms were small. The bathroom on the lobby floor was clean.
Ritchie Isely
The location is alright being downtown however it’s next to a loud bar making it hard to sleep.
The rooms are nicely decorated a little bare bones, and the air conditioning is rather loud.
My real issue is the mandatory valet service in order to park in the property, charging $30-35 per night! Making this rather affordable property significantly more expensive unless you choose to park in one of the nearby questionable parking garages.
Service: 2
Sydney Musselman
The vibe at the Moxy is really unique: pinball machines in the lobby, eclectic and colorful decor, a bar at the check-in desk. The rooms are awesome, really great decor - small as you would expect in a city but the furnishings really maximize the space. The beds are comfortable. I knocked it down one star because as a light sleeper, it was a rough night. Let me clarify, my husband and my son slept great - they can sleep through anything - if you're a deep sleeper, then 10/10 stay here. If you're a light sleeper, I feel like with some preparation you can make this work: a good eye mask (I felt like the room didn't get dark enough) and a good set of ear plugs (the hotel obviously knows that noise is an issue, there is a bucket of earplugs in every elevator vestibule - the ear plugs were okay and incredibly appreciated, but you could probably source a more effective pair). I was awoken at 1am to what sounded like talking and again at 5am. Overall, great property to stay at.
5 out of 5 of us business travelers agree: we won’t ever stay here again. Let’s start with the pros: Free house cocktail or beer, free pinball and giant Jenga! Comfortable mattress, good A/C unit in the guest room, decent though small gym. Now to the cons: Required valet $29 a night, filthy guest rooms with dead and alive bugs, schmutz on every wall and bed, plumbing fixtures falling apart - 2 of us experienced the shower handle falling off while showering in fact!, mold and soap scum in every corner of the shower area, shower water pooling so badly outside of the shower that it takes two towels to mop up, towels smell like a sweaty locker room, very little counter space for toiletries, poorly lighted vanities. Of course we reported our issues and concerns to management, who provided limited support. Your college dormitory was better than this. Bring your Clorox wipes and good luck!
Service: 1
Lydia Qualls
It’s definitely themed to appeal to millennials and those around that age, but as I am in that demographic, I thought it was cute. I knew when I booked I was going for a little more fun over the space and comfort I am used to from Marriott, but for a quick trip to Memphis, I really loved it! The activities were fun and the staff definitely add to the cool and hip atmosphere.
Nice enough hotel, easy to get to and get around from. Staff were friendly, bar area was nice. We had an issue with leaking water after some bad weather and it was dealt with quickly. Annoyingly didn't have a mini fridge which we like to have for water. Beds were comfy, bathroom was incredibly small. Overall, it was a decent enough MOXY and have stayed in a few.
Not sure if I should rate this at 4 or 5. Great location but the noise is unbearable throughout the nights. They got ear plugs for a reason at this hotel. Clean but short staffed. It can get chaotic in the morning for breakfast.
Very Modern atmosphere with those amazing Marriott beds. The staff was very friendly and helpful. The only downfall is parking is quite expensive at $34 a day.
Front Desk Staff was friendly.
Parking services could be better.
Stayed here for a work trip. While the location was decent, the room cleanliness left a lot to be desired. I was told by the front desk that the hotel had been fully booked the night before, which may explain the lack of proper cleaning. Unfortunately, I discovered short brown hairs, a hair scrunchie, and fingernail clippings in the sink when I went to shower the next morning. Disappointing experience overall.
OK, this place was weird! LOL!! The rooms were very nice, but I've never been in a room this modern and expensive that didn't have a microwave or mini fridge. There was also no ice machine ANYWHERE! You had to go to the front desk and ask for ice. They would then bring you a metal pail with your ice in it. They had a community microwave in the lobby and nowhere to store cold items. We were there for a couple of days, so that was extremely inconvenient. I like to buy bottles of water and keep them in the fridge, but I had to keep finding places to get them while we were out and about. The room itself was very clean and comfortable. The bed was great, but I was up all night long due to a bunch of screaming and fighting mentally ill and homeless people in the park across the street. It literally went on all night long. I am a smoker, and they had a very nice patio to sit out on. I was just sitting out there enjoying the nice evening by myself when this weird man came up on the hotel patio talking to himself. He was leaning against this wall of the patio. He kept looking over at me, then out at the park for a while, then back at me. That freaked me out, but then the yelling and fighting in the park started up, and it was right across the street from where I was sitting. I couldn't see anything because the trees were so thick. I got scared and I had to go inside. It was a shame because I was enjoying myself out there... it was a beautiful night.
We were in town to visit Graceland, and the location was good. We were only 10 minutes away and about 15 minutes away from the airport. When we went walking about some areas were pretty dicey, but there were 4 of us and my brother was a police officer so I wasn't too worried. From what I hear, though, we were in a safer part of the city.
Overall, I don't think I would stay here again. Although their service was superb, and the location was great for our needs, the lack of the microwave, fridge, and access to ice was a big deal to me. Also, the inability to get any sleep due to the noise in the park just seals the deal. I hope that the city can do something for them about the noise situation because this is not their fault, but as a guest I have to be able to sleep.
Grounds are nice. Bar is nice with helpful employees. Location is great. Many restaurants to walk to.
Lots of homeless ppl around but we didnt feel unsafe walking everywhere including at night.
Complaints are the $30 daily valet fee. Also the air conditioner in the room is loud. I like to have it cold when im sleeping and I kid you not, it woke me up several times when it kicked on. Room is small. No privacy when ur sharing the room and need privacy in the rest room.
Service: 4
I only went to the lobby for a birthday party. From what I saw, it was small. One of the guess stated the rooms were small. The bathroom on the lobby floor was clean.
The location is alright being downtown however it’s next to a loud bar making it hard to sleep.
The rooms are nicely decorated a little bare bones, and the air conditioning is rather loud.
My real issue is the mandatory valet service in order to park in the property, charging $30-35 per night! Making this rather affordable property significantly more expensive unless you choose to park in one of the nearby questionable parking garages.
Service: 2
The vibe at the Moxy is really unique: pinball machines in the lobby, eclectic and colorful decor, a bar at the check-in desk. The rooms are awesome, really great decor - small as you would expect in a city but the furnishings really maximize the space. The beds are comfortable. I knocked it down one star because as a light sleeper, it was a rough night. Let me clarify, my husband and my son slept great - they can sleep through anything - if you're a deep sleeper, then 10/10 stay here. If you're a light sleeper, I feel like with some preparation you can make this work: a good eye mask (I felt like the room didn't get dark enough) and a good set of ear plugs (the hotel obviously knows that noise is an issue, there is a bucket of earplugs in every elevator vestibule - the ear plugs were okay and incredibly appreciated, but you could probably source a more effective pair). I was awoken at 1am to what sounded like talking and again at 5am. Overall, great property to stay at.
Service: 5
Restaurantji Recommends
Perfect place
Service: 5
5 out of 5 of us business travelers agree: we won’t ever stay here again. Let’s start with the pros: Free house cocktail or beer, free pinball and giant Jenga! Comfortable mattress, good A/C unit in the guest room, decent though small gym. Now to the cons: Required valet $29 a night, filthy guest rooms with dead and alive bugs, schmutz on every wall and bed, plumbing fixtures falling apart - 2 of us experienced the shower handle falling off while showering in fact!, mold and soap scum in every corner of the shower area, shower water pooling so badly outside of the shower that it takes two towels to mop up, towels smell like a sweaty locker room, very little counter space for toiletries, poorly lighted vanities. Of course we reported our issues and concerns to management, who provided limited support. Your college dormitory was better than this. Bring your Clorox wipes and good luck!
Service: 1
It’s definitely themed to appeal to millennials and those around that age, but as I am in that demographic, I thought it was cute. I knew when I booked I was going for a little more fun over the space and comfort I am used to from Marriott, but for a quick trip to Memphis, I really loved it! The activities were fun and the staff definitely add to the cool and hip atmosphere.
Service: 5
Fun hotel
Service: 5
Great
Walkability: Near DT
Service: 5
Loading...