Olive Garden Italian Restaurant

Horrible!!!!

Atmosphere: 1

Food: 1

Service: 1

Me and my two girls visited Olive Garden today and were seated. We waited over 15 minutes without anyone coming to get drink orders, etc. It wasn’t even busy and I understand that they might have been short staffed, but the manager should’ve came to the table and said something. I also watched her go to another table and apologize for their wait and get their drink orders, but she never came to my table to apologize, etc. I’ve never had a bad experience at this Olive Garden, but today was ridiculous!

I wish the food was changed up. My wife and daughter love Olive Garden but thats because they get the same thing for years: soup, salad and bread sticks. They also need someone who know how to make alcoholic mixed drinks

Atmosphere: 4

Food: 3

Service: 5

Valentines day so very busy. We order ahead to pick up food was 15 min late but everyone was working hard.

Atmosphere: 4

Food: 4

Service: 3

The pasta was overcooked! I tried calling once I made it home, but it was like they would pick up the phone just to hang it up. That's $80 down the drain. I wouldn't recommend this location.

Update: I love how upper management reached out and actually resolved my issue and they did it in a timely manner. That act alone raises the stars to 4! I appreciate that tremendously!!!

Atmosphere: 3

Food: 1

Service: 5

Despotic waiters!
Rude
Slow service
Bad customer treatment
Poplar 10 minutes later you will have better attention and service, they will practically throw your food at you!

Atmosphere: 1

Food: 1

Service: 1

Curbside order on Sunday, and we were very disappointed in the pasta, no flavor, cold, pasta was very dry with not enough Alfredo sauce. The quality of the service and food has demolished. The people doesn't care about customer service anymore. I don't know if it's too many young people working an doesn't care or Olive Garden managers is not training properly. I will think twice before I eat here again. Poor quality 😢 💔

Parking: Ok

Recommended dishes: Pasta Chicken Alfredo

Refusing to take my order at 9:30pm even though they don't close until 10pm.

Service: 1

Tasty food, friendly staff I've been coming there off and on for several years and I have noticed a decline in the professionalism of the staff I proposed to my wife at a location that is no longer open a little over 28 years ago so sometimes we'll go back when is just the two of us or order takeout for the family I'm really kind of glad that the other location went out of business and that they tore it down so I'll always have good thoughts about that place and it won't be contaminated by the current business ethics of today's staff.

Wheelchair accessibility: Yes

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Chicken Gnocchi Soup, Stuffed Chicken Marsala, Pasta Chicken Alfredo, Minestrone Soup

Got no bread sticks. Got salad....waited 30 for soup and never got the first breadstick. This place has gone downhill bad

Atmosphere: 2

Food: 4

Service: 1

I have never been disappointed in Olive Garden until today. The service was lacking. I waited 45 minutes in the lobby while my food was ready in a bag. No one said a word. The soups were good but the Steak Gorgonzola was overcooked. I ordered medium and the pasta was dry. Very small amount of sauce. Stuffed chicken Marsala lacked Marsala sauce as well. Why give someone a dry pasta dish. A 20 dollar dish should have enough Alfredo for the amount of pasta. I guess they don't care about the takeout orders. This is the second time I've gone to the Winchester location and was not satisfied. The last time they gave me the wrong food. The food was labeled what I ordered but the dishes were wrong inside.

Atmosphere: 4

Food: 3

Service: 3

Restaurants like this can’t survive or run efficiently with the workforce that cities like Memphis have to offer unfortunately

Atmosphere: 1

Food: 3

Service: 1

This place was really nice. The atmosphere was cool. It wasn't crowded. The food was delicious.

Parking: Winchester 38125

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Meatballs Parmigiana, Never-Ending Soup Salad & Breadsticks, Tour of Italy

They gave me the wrong dressing with my to-go order ?

Table wasn't clean. Had to clean with hand sanitizer. Our server Bri was good. Soup was good and hot. Salad was fresh and breadsticks was good also.

Atmosphere: 3

Food: 5

Service: 5