I always enjoy coffee at Panera!! Great for breakfast lunch and dinner!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Greek Salad, Caesar Salad, Blueberry Muffin, Fuji Apple Chicken Salad
Erick T.K.C. Harris
I have to be honest the Food is great but the atmosphere was not so great due to homeless stragglers hanging around the area. I would go and get food again but just not sit in and eat.
Food: 5
Service: 5
J C
The best period
Atmosphere: 5
Food: 5
Service: 5
Neal N
It is clean outside. This location was out of different bagels and hardly ever has the strawberry cream cheese. I need ro get there warlier. Or they should order more.
Vegetarian options: The staff was friendly and prompt with my order.
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Grilled Cheese, Broccoli Cheddar Soup, Mac & Cheese, Caesar Salad, Blueberry Muffin
Johnny Adelman
This is not against Panera itself, but just against this location. 80% of the time when I come to this location, I end up sitting at the front for several minutes waiting for somebody to come up and help me. Very rarely do they have somebody anywhere near the the cash register.
Atmosphere: 1
Food: 4
Service: 1
Loyalty First!
I’m normally not the kind of person to leave reviews, but thank you GOOGLE for this platform. Thanks to everyone that leave reviews because this actually does help more than you can imagine! My girlfriend and her coworker order from this location at least two times a week through DoorDash, so i decided to give Panera Bread a try. On Wednesday night after work I placed an online order and picked up inside the restaurant. I would have never expected that I would see a house roach carrying an egg crawling from the Garbage area next to the self serve coffee area. It Looks like I’m going to pass on ordering from this location from now on.
Atmosphere: 1
Service: 1
Nicole Walter
The food was good, but the tables were dirty. There was also a customer using vulgar language and the staff didn't stop him.
Atmosphere: 1
Food: 5
Service: 4
MajeztyAlu’s Channel
Family
Atmosphere: 4
Food: 4
Service: 4
Marylynn Huggins
Not clean. Young staff too busy goofing off and not taking care of customers.
Atmosphere: 2
Food: 5
Service: 3
Jeff Morris
We have used the drive-thru several times and have always been presently surprised with the service and helpfulness of the staff.
Mobile ordered my food. Was NOT greeted at all, even when standing and waiting for my order that was already ready. Walked in and went to the pickup area. Employees on their phones having a great time, ignored me while I stood and waited for my food that had been sitting behind the counter the entire time I stood there. Had to interrupt their fun to ask for my order that should've been placed on the counter for me to get. Wasn't a good experience at all.
Atmosphere: 1
Food: 2
Service: 1
K. Scott Grady
They are prompt and greet with a smile.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Broccoli Cheddar Soup
Caroline Miller
I visited the Union ave location this morning. I ordered a sausage egg and cheese croissant. I got to work and opened the package and it was just a sausage egg sandwich on ciabatta- no cheese, no croissant. I typically make my own breakfast at home but today was a cheat day- so of course, i want what i ordered. Decided to go back and told the lady at the drive thru maybe i accidentally got someone else's order and she told me to pull around. I was very polite as I understand mistakes happen, I just asked if I could get remade- the correct way. Briana was the lady at the window, and when she opened the window I handed the sandwich back and told her " I didn't touch it, I just opened it enough to see it wasn't the correct sandwich if you want it or want to give it to someone, and I even apologized ( I had no reason to but I feel bad returning food) she said "yea, it's the sandwich you wanted just on a ciabatta"
Again, that doesn't matter- it's not what I ordered. It's actually not what I ordered, It didn't have cheese on it. I waited another 5-7 minutes and a man opened the window and basically shoved the bag out and said here you go.
I got back to work, and wouldn't you know it was the incorrect sandwich yet again. I didn't have time to continue dealing with this. I called to speak with a manager, not to get anything in return, I just wanted to let him know what happened so he could maybe speak to his team, he didn't really seem to care. It was just a cold conversation. The food is not that great here, it's fast food i get it but the service this morning was awful. There is clearly a miscommunication between the kitchen and front end. The leadership appears non existent. I often order catering from here for my staff since it's so close to my office but I won't return to this location.
Atmosphere: 1
Food: 1
Service: 1
Brittany Benefield
I visited the Union ave location this morning. I ordered a sausage egg and cheese croissant. I got to work and opened the package and it was just a sausage egg sandwich on ciabatta- no cheese, no croissant. I typically make my own breakfast at home but today was a cheat day- so of course, i want what i ordered. Decided to go back and told the lady at the drive thru maybe i accidentally got someone else's order and she told me to pull around. I was very polite as I understand mistakes happen, I just asked if I could get remade- the correct way. Briana was the lady at the window, and when she opened the window I handed the sandwich back and told her " I didn't touch it, I just opened it enough to see it wasn't the correct sandwich if you want it or want to give it to someone, and I even apologized ( I had no reason to but I feel bad returning food) she said "yea, it's the sandwich you wanted just on a ciabatta"
Again, that doesn't matter- it's not what I ordered. It's actually not what I ordered, It didn't have cheese on it. I waited another 5-7 minutes and a man opened the window and basically shoved the bag out and said here you go.
I got back to work, and wouldn't you know it was the incorrect sandwich yet again. I didn't have time to continue dealing with this. I called to speak with a manager, not to get anything in return, I just wanted to let him know what happened so he could maybe speak to his team, he didn't really seem to care. It was just a cold conversation. The food is not that great here, it's fast food i get it but the service this morning was awful. There is clearly a miscommunication between the kitchen and front end. The leadership appears non existent. I often order catering from here for my staff since it's so close to my office but I won't return to this location.
Atmosphere: 1
Food: 1
Service: 1
Maria The Chosen One
Horrid service people behind me start pulling off I waited in line today for a total of 30 minutes absolutely ridiculous ‼️‼️‼️‼️ it’s called drive thru for a reason
I always enjoy coffee at Panera!! Great for breakfast lunch and dinner!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Greek Salad, Caesar Salad, Blueberry Muffin, Fuji Apple Chicken Salad
I have to be honest the Food is great but the atmosphere was not so great due to homeless stragglers hanging around the area. I would go and get food again but just not sit in and eat.
Food: 5
Service: 5
The best period
Atmosphere: 5
Food: 5
Service: 5
It is clean outside. This location was out of different bagels and hardly ever has the strawberry cream cheese. I need ro get there warlier. Or they should order more.
Vegetarian options: The staff was friendly and prompt with my order.
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Grilled Cheese, Broccoli Cheddar Soup, Mac & Cheese, Caesar Salad, Blueberry Muffin
This is not against Panera itself, but just against this location. 80% of the time when I come to this location, I end up sitting at the front for several minutes waiting for somebody to come up and help me. Very rarely do they have somebody anywhere near the the cash register.
Atmosphere: 1
Food: 4
Service: 1
I’m normally not the kind of person to leave reviews, but thank you GOOGLE for this platform. Thanks to everyone that leave reviews because this actually does help more than you can imagine! My girlfriend and her coworker order from this location at least two times a week through DoorDash, so i decided to give Panera Bread a try. On Wednesday night after work I placed an online order and picked up inside the restaurant. I would have never expected that I would see a house roach carrying an egg crawling from the Garbage area next to the self serve coffee area. It Looks like I’m going to pass on ordering from this location from now on.
Atmosphere: 1
Service: 1
The food was good, but the tables were dirty. There was also a customer using vulgar language and the staff didn't stop him.
Atmosphere: 1
Food: 5
Service: 4
Family
Atmosphere: 4
Food: 4
Service: 4
Not clean. Young staff too busy goofing off and not taking care of customers.
Atmosphere: 2
Food: 5
Service: 3
We have used the drive-thru several times and have always been presently surprised with the service and helpfulness of the staff.
Food: 5
Service: 5
Recommended dishes: Grilled Cheese, Broccoli Cheddar Soup, Homestyle Chicken Noodle Soup, Mac & Cheese, Chips
Restaurantji Recommends
Mobile ordered my food. Was NOT greeted at all, even when standing and waiting for my order that was already ready. Walked in and went to the pickup area. Employees on their phones having a great time, ignored me while I stood and waited for my food that had been sitting behind the counter the entire time I stood there. Had to interrupt their fun to ask for my order that should've been placed on the counter for me to get. Wasn't a good experience at all.
Atmosphere: 1
Food: 2
Service: 1
They are prompt and greet with a smile.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Broccoli Cheddar Soup
I visited the Union ave location this morning. I ordered a sausage egg and cheese croissant. I got to work and opened the package and it was just a sausage egg sandwich on ciabatta- no cheese, no croissant. I typically make my own breakfast at home but today was a cheat day- so of course, i want what i ordered. Decided to go back and told the lady at the drive thru maybe i accidentally got someone else's order and she told me to pull around. I was very polite as I understand mistakes happen, I just asked if I could get remade- the correct way. Briana was the lady at the window, and when she opened the window I handed the sandwich back and told her " I didn't touch it, I just opened it enough to see it wasn't the correct sandwich if you want it or want to give it to someone, and I even apologized ( I had no reason to but I feel bad returning food) she said "yea, it's the sandwich you wanted just on a ciabatta"
Again, that doesn't matter- it's not what I ordered. It's actually not what I ordered, It didn't have cheese on it. I waited another 5-7 minutes and a man opened the window and basically shoved the bag out and said here you go.
I got back to work, and wouldn't you know it was the incorrect sandwich yet again. I didn't have time to continue dealing with this. I called to speak with a manager, not to get anything in return, I just wanted to let him know what happened so he could maybe speak to his team, he didn't really seem to care. It was just a cold conversation. The food is not that great here, it's fast food i get it but the service this morning was awful. There is clearly a miscommunication between the kitchen and front end. The leadership appears non existent. I often order catering from here for my staff since it's so close to my office but I won't return to this location.
Atmosphere: 1
Food: 1
Service: 1
I visited the Union ave location this morning. I ordered a sausage egg and cheese croissant. I got to work and opened the package and it was just a sausage egg sandwich on ciabatta- no cheese, no croissant. I typically make my own breakfast at home but today was a cheat day- so of course, i want what i ordered. Decided to go back and told the lady at the drive thru maybe i accidentally got someone else's order and she told me to pull around. I was very polite as I understand mistakes happen, I just asked if I could get remade- the correct way. Briana was the lady at the window, and when she opened the window I handed the sandwich back and told her " I didn't touch it, I just opened it enough to see it wasn't the correct sandwich if you want it or want to give it to someone, and I even apologized ( I had no reason to but I feel bad returning food) she said "yea, it's the sandwich you wanted just on a ciabatta"
Again, that doesn't matter- it's not what I ordered. It's actually not what I ordered, It didn't have cheese on it. I waited another 5-7 minutes and a man opened the window and basically shoved the bag out and said here you go.
I got back to work, and wouldn't you know it was the incorrect sandwich yet again. I didn't have time to continue dealing with this. I called to speak with a manager, not to get anything in return, I just wanted to let him know what happened so he could maybe speak to his team, he didn't really seem to care. It was just a cold conversation. The food is not that great here, it's fast food i get it but the service this morning was awful. There is clearly a miscommunication between the kitchen and front end. The leadership appears non existent. I often order catering from here for my staff since it's so close to my office but I won't return to this location.
Atmosphere: 1
Food: 1
Service: 1
Horrid service people behind me start pulling off I waited in line today for a total of 30 minutes absolutely ridiculous ‼️‼️‼️‼️ it’s called drive thru for a reason
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