Service/food quality has been real hit or miss for the last four-ish years. Sometimes it’s great, but sometimes not. Last night they were busy, slow, running out of ingredients, and didn’t buzz my buzzer when my pizzas were ready so I waited longer than needed for less freshness.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Build Your Own Pizza
Melissa Bush
This was the first time I've ever eaten here and I will definitely be back. Probably the best pizza I've ever had. Think Subway, for pizzas. (And pasta and salad)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Build Your Own Pizza
KB Me
Staff is fast, friendly. Restaurant was clean. Food was great. Buffalo chicken pizza was
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Design Your Own Pizza, Sweet Bites, Custom Pizzas
J P
The customer service here is so terrible. It’s hard to put into words. Me and my family weren’t even acknowledged with no customers in the building on a Monday at 4pm. I was rushed and had to keep reiterating that I wanted a salad with my pizza. Like I said, we were the only people in the place. Memphis establishments gotta do better. Also, the tables and floors are ALWAYS sticky here.
Atmosphere: 1
Food: 2
Service: 1
PS Robinson
While I understand prices have increased for every restaurant, all over the city, the price increase at pyro's has been a bit much! We got two individual pizzas, a salad, and two drinks. It was almost 50 bucks! It doesn't make any sense, but like I said I know the prices of things have gone up. You would think that maybe the customer service wouldn't be so bad with prices like that, but the customer service was kind of off today. The young man who initially served us he was great, the young lady who took over for him, not so great. She seemed annoyed about the toppings that we were asking to be put on our pizza and in our salad, like that's what pyros is about! You put what you want on the pizza, but to seem annoyed was a bit much! Anyway I don't think I'll be back anytime soon, just because of the customer service. The prices I understand, but the customer service I don't!
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Build Your Own Pizza
Will Collier
Curbside pickup is not actually curbside. I waited outside for 20 minutes. What's the point of asking for the make and model of my car and saying when I'm there if you won't bring it outside? The pizza was somehow burned and cold at the same time, with way too much bleu cheese. Inedible.
Food: 2
Service: 2
Ramona Lewis
Always enjoy my experience at
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pesto
Jarvis Miller
Healthy selection of different types of pizza. Good service.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Build Your Own Pizza
Linda Ford
I love love love PYRO'S pizza ? ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Build Your Own Pizza, Pesto
Kerri Sheard
The atmosphere was nice, the service was fine, and although I enjoyed the food, the pizza topings were not all hot. The salad was good, but the pizza came to me warm instead of hot.
Recommended dishes: Build Your Own Pizza, Pizza My Own Way
Michelle Thomas
So a business colleague and I decided to try somewhere new for lunch. We decided on PYROS’s on Union. Neither of us has ever had it before, and I can say, we made a great lunch decision. There was a manager there, by the name of Tabbie, who made our experience great from the time we entered until we left. Our food came to the table piping hot and fresh. We were checked on multiple times to see if we needed anything else, such as sauces, napkins, etc. The salad bar had so many options and the pizza varieties seemed endless. Thank you so much to Tabbie and her crew for this awesome first time dining experience. She’s a keeper should be recognized for going above and beyond, as she so kindly did for us!!! Great job Pyro’s!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza My Own Way
Denice Walker
Very nice resturant. Very fresh delicious pizzas and savory/ sweet desserts. Thank to the staff.
Service/food quality has been real hit or miss for the last four-ish years. Sometimes it’s great, but sometimes not. Last night they were busy, slow, running out of ingredients, and didn’t buzz my buzzer when my pizzas were ready so I waited longer than needed for less freshness.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Build Your Own Pizza
This was the first time I've ever eaten here and I will definitely be back. Probably the best pizza I've ever had. Think Subway, for pizzas. (And pasta and salad)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Build Your Own Pizza
Staff is fast, friendly. Restaurant was clean. Food was great. Buffalo chicken pizza was
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Design Your Own Pizza, Sweet Bites, Custom Pizzas
The customer service here is so terrible. It’s hard to put into words. Me and my family weren’t even acknowledged with no customers in the building on a Monday at 4pm. I was rushed and had to keep reiterating that I wanted a salad with my pizza. Like I said, we were the only people in the place. Memphis establishments gotta do better. Also, the tables and floors are ALWAYS sticky here.
Atmosphere: 1
Food: 2
Service: 1
While I understand prices have increased for every restaurant, all over the city, the price increase at pyro's has been a bit much! We got two individual pizzas, a salad, and two drinks. It was almost 50 bucks! It doesn't make any sense, but like I said I know the prices of things have gone up. You would think that maybe the customer service wouldn't be so bad with prices like that, but the customer service was kind of off today. The young man who initially served us he was great, the young lady who took over for him, not so great. She seemed annoyed about the toppings that we were asking to be put on our pizza and in our salad, like that's what pyros is about! You put what you want on the pizza, but to seem annoyed was a bit much! Anyway I don't think I'll be back anytime soon, just because of the customer service. The prices I understand, but the customer service I don't!
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Build Your Own Pizza
Curbside pickup is not actually curbside. I waited outside for 20 minutes. What's the point of asking for the make and model of my car and saying when I'm there if you won't bring it outside? The pizza was somehow burned and cold at the same time, with way too much bleu cheese. Inedible.
Food: 2
Service: 2
Always enjoy my experience at
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pesto
Healthy selection of different types of pizza. Good service.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Build Your Own Pizza
I love love love PYRO'S pizza ? ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Build Your Own Pizza, Pesto
The atmosphere was nice, the service was fine, and although I enjoyed the food, the pizza topings were not all hot. The salad was good, but the pizza came to me warm instead of hot.
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Build Your Own Pizza
Restaurantji Recommends
Better that I expected. Staff was friendly.
Pretty good chain
Atmosphere: 5
Food: 4
Service: 4
Tabbie is so friendly!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Build Your Own Pizza, Pizza My Own Way
So a business colleague and I decided to try somewhere new for lunch. We decided on PYROS’s on Union. Neither of us has ever had it before, and I can say, we made a great lunch decision. There was a manager there, by the name of Tabbie, who made our experience great from the time we entered until we left. Our food came to the table piping hot and fresh. We were checked on multiple times to see if we needed anything else, such as sauces, napkins, etc. The salad bar had so many options and the pizza varieties seemed endless. Thank you so much to Tabbie and her crew for this awesome first time dining experience. She’s a keeper should be recognized for going above and beyond, as she so kindly did for us!!! Great job Pyro’s!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza My Own Way
Very nice resturant. Very fresh delicious pizzas and savory/ sweet desserts. Thank to the staff.
Atmosphere: 5
Food: 5
Service: 5