Today November 21th I went outside that restaurant where they were giving away free turkey burgers and chips was supposed to be giving out $20 well the manager told me and the four people behind me that was doing line supposed to get the free burgers and the free $20 well when we get up they tell us we don't get the $20 that is and free and not telling the truth the manager walked out and the girl said he'll get $20 after the manager told us we would. When we ask a young girl why we need to get the $20 she said a manager only gives it to certain people after the manager told us to our face that we would get the $20 plus the free meal.
Atmosphere: 5
Lisa Williams
This was my first time to try this place. It seemed to good great when l walked in. Then ordered, after getting my order it was sad to see the shrimp that were so small. Fried too long, then had poop still in them. Even took coating off. Just look at this. I will try this place again because l have heard good things about them. But l do suggest you get larger shrimp, just don't give as many.
Atmosphere: 4
Food: 1
Service: 4
Karla Estrada
I normally get the a pasta plate from here, very tasty but this time I tried a brisket sandwich, I heard the staff asking around for slaw, when I received my sandwich I seen the slaw was missing so I asked if they had any slaw because my sandwich didn’t have any, the staff said they were out of slaw. I would have liked to have been told upfront! I proceeded to sit, waited for my sandwich to cool off because all food comes out smoking fresh hot, than I ate and finished my sandwich, after my sandwich was all gone than here comes the staff offering me a small portion of slaw, I told her I’ve already finished my sandwich. I would have liked to have ate my sandwich with all the ingredients it calls for or at least told up front that my food was going to be missing a key ingredient, as a customer why am I the one asking about the food they cooked if they knew they didn’t put any slaw on it.
Alicia Mackey
Got the $17 pasta. Serving size wasn’t worth it. Had to ask for my chicken to be remade due to it being dry and overcooked. Employees I spoke to made it seem as it was normal and said people always complain about the portions. Kool-Aid could be a tad bit sweeter and cheaper. Over hyped over priced restaurant.
Atmosphere: 2
Food: 2
Service: 3
J
A little on the pricey side for lunch, but the food tasted great. Very clean restaurant and the employees were attentive.
Atmosphere: 4
Food: 5
Service: 5
Matthew Shelton
Service aucks tell your young female to get singing get off the phone stop playing and take orders you at work if you want to add cost due to cost of living prices lower them due to poor service I left
Service: 1
Nacosha Threadgill
By far one of the best burgers with an egg I have ever had in life!! Oh and the quesadillas along with the season fries are delicious!! Highly recommend for a good delicious burger!
Food: 5
Todd Glidewell
They had no burgers available on the day I was there. Went with a chicken sandwich which was a 5 on a 10 scale. Service was flat.
Atmosphere: 1
Food: 2
Service: 2
ViVi
Horrible wait take for one simple item. Girl was more focused on her phone then taking my order. Also 4 dollar for koolaid lmfao. Horrible.
Atmosphere: 1
Food: 1
Service: 1
valerie W.
I was very disappointed with the wait time, service, and food. We were the only customers placing orders for the 1st 10 minutes before additional customers came in. The veggie burger/ onion rings took 40 minutes and my onion rings were cold. My cousin ordered 2 minutes before me, but her fries were cold. She asked twice for fresh fries and I asked once. Took another 30 minutes for fresh fries. I didn't bother with ordering fresh onion rings. There were at least 3 to 4 cooks there. There shouldn't be a reason why a customer should ask for replacement fries more than once. I will not return to Smackers. Based on my findings Smackers processed food delivery services before the customers who are physically there to place orders. I hope this encourages management to work on timely service delivery and the quality of the food ( freshness).
It was cool until my fries came out cold so I politely asked for more it took them 30 minutes to get me some fresh fries, by the time they gave it to me my fish sandwich was cold. Usually a good place but today I was disappointed.. I saw them playing in the back and had more than enough cooks for someone to drop fries! Never again
Atmosphere: 3
Food: 1
Service: 2
A Street
It's my dad's restaurant an I love it it's Soo good bro like get wings
Atmosphere: 5
Food: 5
Service: 5
Jar Head
One my favorites in Memphis. But, don't tell everyone or it will be super busy.🤫
Atmosphere: 5
Food: 5
Service: 5
Cory “Gambler”
Definitely overpriced!!!!!!!!!!!!! NO reason to charge as much as they do. Food does not taste to bad, but for the price it should be better.
Atmosphere: 2
Food: 1
Service: 2
Michael Balak
Food came out separately, music is loud, buffalo quesadilla was good, fries were hot.
Today November 21th I went outside that restaurant where they were giving away free turkey burgers and chips was supposed to be giving out $20 well the manager told me and the four people behind me that was doing line supposed to get the free burgers and the free $20 well when we get up they tell us we don't get the $20 that is and free and not telling the truth the manager walked out and the girl said he'll get $20 after the manager told us we would. When we ask a young girl why we need to get the $20 she said a manager only gives it to certain people after the manager told us to our face that we would get the $20 plus the free meal.
Atmosphere: 5
This was my first time to try this place. It seemed to good great when l walked in. Then ordered, after getting my order it was sad to see the shrimp that were so small. Fried too long, then had poop still in them. Even took coating off. Just look at this. I will try this place again because l have heard good things about them. But l do suggest you get larger shrimp, just don't give as many.
Atmosphere: 4
Food: 1
Service: 4
I normally get the a pasta plate from here, very tasty but this time I tried a brisket sandwich, I heard the staff asking around for slaw, when I received my sandwich I seen the slaw was missing so I asked if they had any slaw because my sandwich didn’t have any, the staff said they were out of slaw. I would have liked to have been told upfront! I proceeded to sit, waited for my sandwich to cool off because all food comes out smoking fresh hot, than I ate and finished my sandwich, after my sandwich was all gone than here comes the staff offering me a small portion of slaw, I told her I’ve already finished my sandwich. I would have liked to have ate my sandwich with all the ingredients it calls for or at least told up front that my food was going to be missing a key ingredient, as a customer why am I the one asking about the food they cooked if they knew they didn’t put any slaw on it.
Got the $17 pasta. Serving size wasn’t worth it. Had to ask for my chicken to be remade due to it being dry and overcooked. Employees I spoke to made it seem as it was normal and said people always complain about the portions. Kool-Aid could be a tad bit sweeter and cheaper. Over hyped over priced restaurant.
Atmosphere: 2
Food: 2
Service: 3
A little on the pricey side for lunch, but the food tasted great. Very clean restaurant and the employees were attentive.
Atmosphere: 4
Food: 5
Service: 5
Service aucks tell your young female to get singing get off the phone stop playing and take orders you at work if you want to add cost due to cost of living prices lower them due to poor service I left
Service: 1
By far one of the best burgers with an egg I have ever had in life!! Oh and the quesadillas along with the season fries are delicious!! Highly recommend for a good delicious burger!
Food: 5
They had no burgers available on the day I was there. Went with a chicken sandwich which was a 5 on a 10 scale. Service was flat.
Atmosphere: 1
Food: 2
Service: 2
Horrible wait take for one simple item. Girl was more focused on her phone then taking my order. Also 4 dollar for koolaid lmfao. Horrible.
Atmosphere: 1
Food: 1
Service: 1
I was very disappointed with the wait time, service, and food. We were the only customers placing orders for the 1st 10 minutes before additional customers came in. The veggie burger/ onion rings took 40 minutes and my onion rings were cold. My cousin ordered 2 minutes before me, but her fries were cold. She asked twice for fresh fries and I asked once. Took another 30 minutes for fresh fries. I didn't bother with ordering fresh onion rings. There were at least 3 to 4 cooks there. There shouldn't be a reason why a customer should ask for replacement fries more than once. I will not return to Smackers. Based on my findings Smackers processed food delivery services before the customers who are physically there to place orders. I hope this encourages management to work on timely service delivery and the quality of the food ( freshness).
Atmosphere: 3
Food: 1
Service: 1
Restaurantji Recommends
It was cool until my fries came out cold so I politely asked for more it took them 30 minutes to get me some fresh fries, by the time they gave it to me my fish sandwich was cold. Usually a good place but today I was disappointed.. I saw them playing in the back and had more than enough cooks for someone to drop fries! Never again
Atmosphere: 3
Food: 1
Service: 2
It's my dad's restaurant an I love it it's Soo good bro like get wings
Atmosphere: 5
Food: 5
Service: 5
One my favorites in Memphis. But, don't tell everyone or it will be super busy.🤫
Atmosphere: 5
Food: 5
Service: 5
Definitely overpriced!!!!!!!!!!!!! NO reason to charge as much as they do. Food does not taste to bad, but for the price it should be better.
Atmosphere: 2
Food: 1
Service: 2
Food came out separately, music is loud, buffalo quesadilla was good, fries were hot.
Atmosphere: 2
Food: 3
Service: 1
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