Today’s experience at Sonic was beyond frustrating. I placed an online order — so if something was wrong, I would’ve taken accountability. But when I received my food, the sandwich had both tomatoes and ketchup, which I had specifically removed. Okay, fine — mistakes happen. They remade it.
Then I got to the light and opened my drink… they gave me a cherry slush when I ordered watermelon. I turned back around and went inside just for them to casually say, “Yeah, we’re out of watermelon.” No one called, no one told me — they just gave me whatever they felt like. I should’ve been asked if I wanted something else.
I called and asked to speak with a manager, thinking maybe it would be handled professionally. It wasn’t. Nothing was resolved. They asked me what flavor I wanted instead, and I said grape and cranberry. The young lady brought out a drink that tasted like straight water. I flagged someone else down, and she was laughing and joking around, not taking anything seriously. She offered to remake it and said she’d “just put more flavoring in it.” I told her, “So now I have three drinks I didn’t even want or ask for?” I asked for a water at that point because I was over it.
I was so irritated I threw the drinks in the parking lot. Not my proudest moment, but the lack of communication, care, and customer service was ridiculous. If y’all are out of something, SAY THAT. Let the customer choose, don’t just serve us whatever is convenient for you. Total waste of time, money, and patience.
Atmosphere: 1
Food: 1
Service: 1
Kevin Woods
The food was better than expected. Came here for a late dinner and milkshake. I got a medium Chocolate Oreo shake. The shakes are huge. I will get a small next time.
I got the smash burger with tots. Both were good. I will return.
Atmosphere: 3
Food: 3
Service: 3
Court “COCO” Clayborn
This location does its best.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Burger, Tots, Sandwich, Fries
Karen Baldwin
Slush is never slushy
Atmosphere: 5
Food: 3
Service: 5
Kisha Perry
Stopped by with a friend and it was nice
Jacqueline Davis
I went there on 2/10 at 4:03 and placed my order at stalk 9 my order was 1 corn dog … fries … n my favorite blue coconut slush with extra coconut. the cashier that took my order was very rude and unprofessional I waited for 20 minutes n no food ok another 10 minutes nothing so I pushed the button asking bout my food she said we short she coming. Hmmmm ok before I could say anything she hung up. She finally showed up with my food no smile no apology or nothing. I said mam is my food cold she said ion feel it and see. Hmmmm ok you know what may I get A refund Please she snatched the bag and walked off. O went to the door n stood there she came to the door n politely slammed my receipt in my hand rolled her eyes. It’s been refunded. Smh I was looking for her name but didn’t see it. I told her this right here sweetie you have A very bad attitude n very nasty very bad customer service no response. I was late for work dealing with her. I will not be returning there Again. Service is A 0. Long as I been going to that 1 I’ve never had that problem I understand people goes through things but Please don’t take it to work. Smile
Atmosphere: 1
Food: 4
Service: 1
Kidon King
It was probably 3 cars ordering so my order happened so fast, the food was fresh and the sandwich was so big I was too full to finsh all my tots
This use to be one of my favorite places to pick up something to eat. Sub pare food and service. Everything taste the same. There's a smell that had everything smelling the same even the cup of drink. Like dirty grease. Was not happy with my order. I threw the entire meal away, sonic never again.
Atmosphere: 1
Food: 2
Service: 2
Art Ashlin
The atmosphere doesn't really apply here since it's a drive-in. I get good food at all the Sonics I've been to all across the country (coast-to-coast). You can count on consistency at Sonic.
Food: 5
Service: 5
Recommended dishes: Burger
kim ware
Haven't had Sonic in a while,but this location glad I did order from here...The food was fresh and hot and employees very nice...
slow location
Atmosphere: 2
Food: 3
Service: 2
My food was prepared in a timely manner.
Atmosphere: 1
Food: 4
Service: 4
Today’s experience at Sonic was beyond frustrating. I placed an online order — so if something was wrong, I would’ve taken accountability. But when I received my food, the sandwich had both tomatoes and ketchup, which I had specifically removed. Okay, fine — mistakes happen. They remade it.
Then I got to the light and opened my drink… they gave me a cherry slush when I ordered watermelon. I turned back around and went inside just for them to casually say, “Yeah, we’re out of watermelon.” No one called, no one told me — they just gave me whatever they felt like. I should’ve been asked if I wanted something else.
I called and asked to speak with a manager, thinking maybe it would be handled professionally. It wasn’t. Nothing was resolved. They asked me what flavor I wanted instead, and I said grape and cranberry. The young lady brought out a drink that tasted like straight water. I flagged someone else down, and she was laughing and joking around, not taking anything seriously. She offered to remake it and said she’d “just put more flavoring in it.” I told her, “So now I have three drinks I didn’t even want or ask for?” I asked for a water at that point because I was over it.
I was so irritated I threw the drinks in the parking lot. Not my proudest moment, but the lack of communication, care, and customer service was ridiculous. If y’all are out of something, SAY THAT. Let the customer choose, don’t just serve us whatever is convenient for you. Total waste of time, money, and patience.
Atmosphere: 1
Food: 1
Service: 1
The food was better than expected. Came here for a late dinner and milkshake. I got a medium Chocolate Oreo shake. The shakes are huge. I will get a small next time.
I got the smash burger with tots. Both were good. I will return.
Atmosphere: 3
Food: 3
Service: 3
This location does its best.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Burger, Tots, Sandwich, Fries
Slush is never slushy
Atmosphere: 5
Food: 3
Service: 5
Stopped by with a friend and it was nice
I went there on 2/10 at 4:03 and placed my order at stalk 9 my order was 1 corn dog … fries … n my favorite blue coconut slush with extra coconut. the cashier that took my order was very rude and unprofessional I waited for 20 minutes n no food ok another 10 minutes nothing so I pushed the button asking bout my food she said we short she coming. Hmmmm ok before I could say anything she hung up. She finally showed up with my food no smile no apology or nothing. I said mam is my food cold she said ion feel it and see. Hmmmm ok you know what may I get A refund Please she snatched the bag and walked off. O went to the door n stood there she came to the door n politely slammed my receipt in my hand rolled her eyes. It’s been refunded. Smh I was looking for her name but didn’t see it. I told her this right here sweetie you have A very bad attitude n very nasty very bad customer service no response. I was late for work dealing with her. I will not be returning there Again. Service is A 0. Long as I been going to that 1 I’ve never had that problem I understand people goes through things but Please don’t take it to work. Smile
Atmosphere: 1
Food: 4
Service: 1
It was probably 3 cars ordering so my order happened so fast, the food was fresh and the sandwich was so big I was too full to finsh all my tots
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tots, Sandwich, Burger, Mozzarella Sticks
Great place to eat!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tots, Beef Hot Dog
Restaurantji Recommends
This use to be one of my favorite places to pick up something to eat. Sub pare food and service. Everything taste the same. There's a smell that had everything smelling the same even the cup of drink. Like dirty grease. Was not happy with my order. I threw the entire meal away, sonic never again.
Atmosphere: 1
Food: 2
Service: 2
The atmosphere doesn't really apply here since it's a drive-in. I get good food at all the Sonics I've been to all across the country (coast-to-coast). You can count on consistency at Sonic.
Food: 5
Service: 5
Recommended dishes: Burger
Haven't had Sonic in a while,but this location glad I did order from here...The food was fresh and hot and employees very nice...
Atmosphere: 4
Food: 4
Service: 4
Quick service, parking spaces to close together
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tots, Fries, Corn Dog, Strawberry, Burger
My order is never right.How do you mess up an online order that you have time to make the right way.
Atmosphere: 1
Food: 2
Service: 1
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