Went here several times while visiting the hosptal. Staff is very friendly and gets drinks to you quickly. No baked goods, but great coffee and very convenient.
Chasady Bondd
If the store closes at 10 o clock then the doors shouldn’t lock till 10 o clock. I came at 9:51 and all I wanted was a frozen lemonade This Starbucks is in a hospital, if it’s 10 minutes till 10 I should still be able to come in and get a beverage. Some of us nurses and doctors are dealing with very critical situations and can’t get to Starbucks by 9:45. These young girls do not care, they are just ready to go home and so are we but we still deserve service till closing time. Which is 10 o clock. And the girl’s attitude are terrible. I’m looking at them watch me walk to the door and when I push on it they just laughed and shrugged their shoulders. Very unprofessional, need new service
Atmosphere: 1
Food: 1
Service: 1
finni400
The hit chocolate was just ok. Nothing I couldn't do at home, better.
Atmosphere: 4
Service: 4
Dalton Fields
Store is out of at least 10 breakfast options. Staff obviously doesn't pay attention to what is going on. Order took forever and ended up being wrong.
Roberta Martin
Google, you need to tell people THIS STARBUCKS IS INSIDE A HOSPITAL.
Atmosphere: 1
Food: 1
Service: 1
Chris C.
service at this Starbucks is fine in the morning but the night shift could care less.
Ruby Mckee
I am in hospital have had no coffee until now so have gotten 2 orders for coffee both unacceptable but the second was the worst …. IT WAS COLD AND NOT THE DARKEST ROAST LIKE I ORDERDED . So sad that you treat hospital patients like that .and charge them so much for cold coffee.Dietary restrictions: I can have heavy cream, I tolerate it much better. It says you have cream but did not .
Kim D.
AWESOME service!! Very PROFESSIONAL and HELPFUL!! The honey citrus mint tea was EXCELLENT!! Location is HIGHLY RECOMMEND!!! You won't be disappointed!!Facility is clean and well organized!!
Barbara Glenn
The staff are always very courteous and friendly. When my son was in the hospital there for 43 days they were my go to coffee shop.ThanksStarbucksBarbara GlennWheelchair accessibility: They are located inside the hospital and are handicap accessible.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caramel Frappuccino
Haleigh Chandler
They need to fire everyone and start over. Took forever to get the kids attention to even place an order there was 3 employees the girl with short hair was too busy dancing and messed up my drink twice and it still wasn’t right, I just gave up. Camille was rude to customers but continued her conversation with the other employee about a phone call she got. She kept running not walking away from the register in and out of the store discussing how she needed to change clothes with a line of customers waiting. The black girl was playing on her phone getting distracted by whatever she was looking at and forgetting the drinks. Worst location period terrible drinks and terrible service
This Starbucks has a captive customer base, as it's located within Baptist Memorial Hospital. The inside is frequently dirty. Service is extremely slow. They are frequently out of food items. The blaring hip hop music is so loud that it makes communication difficult with the employees. They don't pay attention to incoming mobile orders, completely defeating the purpose of ordering ahead of time. I avoid patronizing this particular location whenever possible.
Jannett Parks
ILove it. The vanilla bean Frappuccino is always great.
Louise Summerville
Nothing compares to there coffee off the charts love u guys
K Fowler
Always stellar service from my favorite batista at Starbucks in baptist memphis.
Went here several times while visiting the hosptal. Staff is very friendly and gets drinks to you quickly. No baked goods, but great coffee and very convenient.
If the store closes at 10 o clock then the doors shouldn’t lock till 10 o clock. I came at 9:51 and all I wanted was a frozen lemonade This Starbucks is in a hospital, if it’s 10 minutes till 10 I should still be able to come in and get a beverage. Some of us nurses and doctors are dealing with very critical situations and can’t get to Starbucks by 9:45. These young girls do not care, they are just ready to go home and so are we but we still deserve service till closing time. Which is 10 o clock. And the girl’s attitude are terrible. I’m looking at them watch me walk to the door and when I push on it they just laughed and shrugged their shoulders. Very unprofessional, need new service
Atmosphere: 1
Food: 1
Service: 1
The hit chocolate was just ok. Nothing I couldn't do at home, better.
Atmosphere: 4
Service: 4
Store is out of at least 10 breakfast options. Staff obviously doesn't pay attention to what is going on. Order took forever and ended up being wrong.
Google, you need to tell people THIS STARBUCKS IS INSIDE A HOSPITAL.
Atmosphere: 1
Food: 1
Service: 1
service at this Starbucks is fine in the morning but the night shift could care less.
I am in hospital have had no coffee until now so have gotten 2 orders for coffee both unacceptable but the second was the worst …. IT WAS COLD AND NOT THE DARKEST ROAST LIKE I ORDERDED . So sad that you treat hospital patients like that .and charge them so much for cold coffee.Dietary restrictions: I can have heavy cream, I tolerate it much better. It says you have cream but did not .
AWESOME service!! Very PROFESSIONAL and HELPFUL!! The honey citrus mint tea was EXCELLENT!! Location is HIGHLY RECOMMEND!!! You won't be disappointed!!Facility is clean and well organized!!
The staff are always very courteous and friendly. When my son was in the hospital there for 43 days they were my go to coffee shop.ThanksStarbucksBarbara GlennWheelchair accessibility: They are located inside the hospital and are handicap accessible.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caramel Frappuccino
They need to fire everyone and start over. Took forever to get the kids attention to even place an order there was 3 employees the girl with short hair was too busy dancing and messed up my drink twice and it still wasn’t right, I just gave up. Camille was rude to customers but continued her conversation with the other employee about a phone call she got. She kept running not walking away from the register in and out of the store discussing how she needed to change clothes with a line of customers waiting. The black girl was playing on her phone getting distracted by whatever she was looking at and forgetting the drinks. Worst location period terrible drinks and terrible service
Restaurantji Recommends
Everyone is so very sweet and welcoming!
This Starbucks has a captive customer base, as it's located within Baptist Memorial Hospital. The inside is frequently dirty. Service is extremely slow. They are frequently out of food items. The blaring hip hop music is so loud that it makes communication difficult with the employees. They don't pay attention to incoming mobile orders, completely defeating the purpose of ordering ahead of time. I avoid patronizing this particular location whenever possible.
ILove it. The vanilla bean Frappuccino is always great.
Nothing compares to there coffee off the charts love u guys
Always stellar service from my favorite batista at Starbucks in baptist memphis.