Last time I remember, if a business is open to 9pm, it's open to 9pm! 8:55 sitting at the drive-thru and no service is bad business. No wonder Starbucks is going downhill like a freight train! Then add in half filled Venti's....not the Starbucks I used to rave over for 40 years!
Sun Tech Inquiry
“Great service! One of the cleanest Starbucks locations I’ve visited. The coffee and pastries are always fresh. Manager Kirby and the crew are very friendly and always greet you with a smile.”
Atmosphere: 5
Food: 5
Service: 5
Todd Trevino
No issues, but the store manager came out to greet us anyway and check on us! Friendly, quick staff. Clean restrooms. Couldn't ask for more. Thanks for checking on us, Kirby!
Atmosphere: 5
Food: 5
Service: 5
Rebecca Morgan
This location is easily the best in Memphis. So clean and welcoming. The baristas are very personable. The manager is very approachable and provided me with a great drink recommendation. I'll be back for sure!
Atmosphere: 5
Food: 5
Service: 5
Ben Johns
Quite possibly the nicest staff I’ve ever encountered at a Starbucks!
Atmosphere: 5
Food: 5
Service: 5
ashraf abdallah
👍👍👍👍
Atmosphere: 4
Food: 3
Service: 4
DJ L
This morning around 8 am, the guy served at drive through was talking using headset to get orders and served together. My coffee came out because I saw them sit on next him while he was keep talking. So I knocked then he showed his irritated face and told me I need a patience. Can’t believe his attitude for customer. I never had any issues with other people work there. They are vey professional and have prompt service. But this morning was very unpleasant experience. Need to change! I will also try to be more patient!
Atmosphere: 4
Food: 4
Service: 1
Michael Brasher
Employees tend to show up late to the location. Says they’re open at 5:30AM but no one was there today until 6. Sat in the drive through for 10 minutes waiting for someone to take an order before leaving.
If you’re not open at 5:30 AM, that’s fine. Just don’t advertise that you’re open
Service: 1
Bexx Brand
Waited over 40 minutes for my drink and when I FINALLY got it, it wasn't in 3/4 full. I'm used to waiting 20ish minutes at this location, but 40 MINUTES on a mobile order is just rediculous!! And then to get a drink that's not even full!! Definitely wouldn't reccomend this location!!
Atmosphere: 1
Food: 1
Service: 1
Shely Bostick
This is my favorite location. Somehow the drinks always taste better. Everyone seems happy to be at work even before the sun comes up. It's quick and easy when you're in a rush.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spinach Feta & Egg White Wrap, Cheese Danish, Double-Smoked Bacon Cheddar & Egg Sandwich, Egg White & Roasted Red Pepper Egg Bites, Chocolate Cake Pop
I stupidly ordered to the wrong location and the sweet girl at the drive through window (assuming it was the manager) offered to make our order anyway, even though they were already so busy. We’d had a rough morning and were on the way home from a dr’s appointment for our baby and it really made my day. It’s rare to find customer service/kind gestures like that these days. Thank you so much to whoever that was!! The food and drinks at this location are also always super consistent.
Food: 5
Service: 5
M B
Really disappointed yall keep discontinuing syrups. Also why is my venti not full?
Atmosphere: 2
Food: 2
Service: 3
Sean Abel
It's hard to beat the Pikes Roast. And some decent food options. The staff is amazing!
Last time I remember, if a business is open to 9pm, it's open to 9pm! 8:55 sitting at the drive-thru and no service is bad business. No wonder Starbucks is going downhill like a freight train! Then add in half filled Venti's....not the Starbucks I used to rave over for 40 years!
“Great service! One of the cleanest Starbucks locations I’ve visited. The coffee and pastries are always fresh. Manager Kirby and the crew are very friendly and always greet you with a smile.”
Atmosphere: 5
Food: 5
Service: 5
No issues, but the store manager came out to greet us anyway and check on us! Friendly, quick staff. Clean restrooms. Couldn't ask for more. Thanks for checking on us, Kirby!
Atmosphere: 5
Food: 5
Service: 5
This location is easily the best in Memphis. So clean and welcoming. The baristas are very personable. The manager is very approachable and provided me with a great drink recommendation. I'll be back for sure!
Atmosphere: 5
Food: 5
Service: 5
Quite possibly the nicest staff I’ve ever encountered at a Starbucks!
Atmosphere: 5
Food: 5
Service: 5
👍👍👍👍
Atmosphere: 4
Food: 3
Service: 4
This morning around 8 am, the guy served at drive through was talking using headset to get orders and served together. My coffee came out because I saw them sit on next him while he was keep talking. So I knocked then he showed his irritated face and told me I need a patience. Can’t believe his attitude for customer. I never had any issues with other people work there. They are vey professional and have prompt service. But this morning was very unpleasant experience. Need to change! I will also try to be more patient!
Atmosphere: 4
Food: 4
Service: 1
Employees tend to show up late to the location. Says they’re open at 5:30AM but no one was there today until 6. Sat in the drive through for 10 minutes waiting for someone to take an order before leaving.
If you’re not open at 5:30 AM, that’s fine. Just don’t advertise that you’re open
Service: 1
Waited over 40 minutes for my drink and when I FINALLY got it, it wasn't in 3/4 full. I'm used to waiting 20ish minutes at this location, but 40 MINUTES on a mobile order is just rediculous!! And then to get a drink that's not even full!! Definitely wouldn't reccomend this location!!
Atmosphere: 1
Food: 1
Service: 1
This is my favorite location. Somehow the drinks always taste better. Everyone seems happy to be at work even before the sun comes up. It's quick and easy when you're in a rush.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spinach Feta & Egg White Wrap, Cheese Danish, Double-Smoked Bacon Cheddar & Egg Sandwich, Egg White & Roasted Red Pepper Egg Bites, Chocolate Cake Pop
Restaurantji Recommends
I stupidly ordered to the wrong location and the sweet girl at the drive through window (assuming it was the manager) offered to make our order anyway, even though they were already so busy. We’d had a rough morning and were on the way home from a dr’s appointment for our baby and it really made my day. It’s rare to find customer service/kind gestures like that these days. Thank you so much to whoever that was!! The food and drinks at this location are also always super consistent.
Food: 5
Service: 5
Really disappointed yall keep discontinuing syrups. Also why is my venti not full?
Atmosphere: 2
Food: 2
Service: 3
It's hard to beat the Pikes Roast. And some decent food options. The staff is amazing!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Sausage Cheddar & Egg Sandwich, Double-Smoked Bacon Cheddar & Egg Sandwich
My order is always correct and coffee taste as expected.
Atmosphere: 5
Food: 5
Service: 5
Loved my drink. Staff were friendly. I did notice many flies in the food display case.
Atmosphere: 4
Food: 5
Service: 5
Loading...