Starbucks

This evening at 7:00ish I ordered a venti ice white chocolate mocha with an extra shot and no whipped cream… they entered the order on the screen and it was correct. However when I got to the window 17 minutes later there were 3 employees locked in an argument over what, I’m not sure but it was a heated argument. After a few minutes of them fighting they handed me a hot white mocha I said that wasn’t not what I ordered. They then poured my drink into some ice that immediately melted and poured a mountain of whipped cream on it…. My drink was not made right I took 1 sip of it and was just so disappointed I didn’t want to drink it at all! They wasted almost 30 minutes of my time and money!
I will not be returning that was repulsive behavior!

They’re always nice but equally as slow

If i could give 0 stars I would. Order 4 drinks my mom got iced coffee they handed it to her and you could tell the creamer was spoiled it was chunky they rude ignorant lady at the window wanted to argue that it wasn't then proceeded to say next time dont be ignorant baby girl you ain't seen ignorant ill show your ignorant. Waited 10 mins for them to even take our order with nobody in front of us and then had to deal with super ignorant poor customer service. Everytime I stop at this particular location they suck their rude their slow as hell. Don't waste your time or money. And all the milk and creamer is always soured and bad. Just go on to McDonald's and get you a coffee there service is better and I guarantee you won't get spoiled milk

Was never a coffee lover, but I am now.

Called in order. Got there and waited with others already there. They gave us our food about 10 minutes in, then 5 to 10 minutes later gave us my husband's drink. 45 minutes in, the lady started making my drink, then left it sitting incomplete, and started doing other things. After watching it sit for another 5 minutes, i had to ask her if she could finish it. I know they were busy, and i had no problems waiting, but it was the longest i have ever had to wait at a Starbucks for an order. The spread out way we received our order was not cool. By the time our order was completed, our food was cold. Instead of splitting who wakes what, maybe one person should complete an order. That way they are getting completed together and timely

Atmosphere: 4

Food: 3

Service: 1

Had a ice brown sugar oat milk shaken espresso with chestnut praline cold foam it is DISGUSTING . Wasn’t made well at all , tastes a lot like espresso coffee with regular milk! No syrum or any kind of sweetness added on this . And on top of it I used my points on this and it was most of my points being redeemed . Don’t bother to buy at this location .

They Always say they out of a certain item on the drive thru and the lines get so long and take so long to dispatch in the drive thru as well it’s like it takes a whole hour for them to get everything out the way

Service: 1

TLDR: A solid Starbucks experience—consistent quality and service as expected.

Review for Starbucks

Food: As you’d anticipate from Starbucks, the food and drinks meet the chain’s established standards. Whether it’s a coffee, pastry, or breakfast item, you can count on this location to deliver the same quality you expect from the brand.

Service: The service here is efficient and courteous, consistent with what you’d expect from Starbucks. Orders are taken promptly, prepared correctly, and served with minimal wait times.

Atmosphere: This location maintains the familiar Starbucks ambiance—a clean, cozy space with a steady flow of customers and a comfortable environment to sit and enjoy your order.

Summary: This Starbucks does exactly what it’s supposed to do: deliver a reliable, high-quality experience that aligns with the brand’s reputation. If you’re looking for the Starbucks standard, this location delivers it flawlessly.

Atmosphere: 5

Food: 5

Service: 5

Stopped in for a coffee. The service was pleasant. Please stop over heating the breakfast items. Please have napkins available for guests. The seating was comfortable. The store is clean. I think it is new. I'd like it also if staff could not be so rushed when I am ordering. There is usually not many folks when I stop at any store, no matter the area I am in, slow down just a bit. My latte is delicious .

Atmosphere: 4

Food: 2

Service: 4

Great Customer Service and Customer Care. Place is always clean. The coffee seems to be made in a hurry and I have not had one yet that was totally satisfying. I go to this location for the Customer Service and Care not the Coffee.

Atmosphere: 5

Food: 3

Service: 5

So, first off I am very angry at the fact that ordered an iced quad venti Carmel macchiato as I always do at my favorite Starbucks in Lakeland but, I tried giving this one a try it was a issue at the register already with the cashier not knowing how to redeem my points .for my beverage and then had to wait over 10 minutes for a iced beverage is ridiculous while watching everyone else beverage being made is so sad top it off my husband came in and ordered after me and got his Frappuccino before my drink then the barista gave me the wrong cup size after I ordered a venti after I proceeded to let him know that’s the wrong size he told me it will be a longer wait as if am not a customer and have been waiting for a while was a total insult to me I will never come back to this location the service was awful and the beverage was as well this is why I pick and choose where I spent my money .i wish I could’ve have no stars for the service I received.

Atmosphere: 1

Food: 1

Service: 1

Drinks don't taste right. I waited 20 minutes for a drink I ordered online. They cater to drive thru and could care less about online orders. Who gives out extra hot drinks without a sleeve? They do!!! I really hope they get they act together.

Atmosphere: 4

Food: 1

Service: 1

Great service. No wait.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Plastic Reusable Cold Cup with Lid & Straw - 24 FL Oz

Nope, not today weirdo!

Atmosphere: 1

Food: 2

Service: 3

Recommended dishes: Plastic Reusable Cold Cup with Lid & Straw - 24 FL Oz

It's not one of my favorite Starbucks. It takes forever, and every drink I order tastes like chemicals.

Atmosphere: 3

Food: 2

Service: 3