We had a very Pleasant experience. Love the kool-aid pickles, & Seafood nachos with the tigers blood snowball
Christin Spurlock
I visited this place Friday and was excited about the cheesecake snowcone as others who had been here years ago told me about it. I walked in to an empty space, no chairs or tables for customers to even wait. I inquired about the snowcone with the cheesecake on top and the representative quickly corrected me and told me it's in the middle now, which was fine. I leave and begin eating it. Though the snowcone (which it mostly consisted of) had a shortcake like taste, the very small amount of crumbled-like cheesecake pieces were disgusting (and I generally don't describe food this way as I can find something even the taste, texture, presentation, or something good about it). It essentially taste like I was eating blocks of cream cheese (no sugar, vanilla, nada added) with a STRONG freezer burnt crust...I literally almost threw up eating it. I'm guessing they thought the snowcone part would mask the flavor and scant portions of the cheesecake, but it did NOTš¤¢. I wanted to go back or call, but based on the atmosphere, I didn't feel like it would go anywhere. I was however upset about it costing $12+ and me leaving a tip, but NEVER AGAIN.
Abemunah Ben Yah
GREAT SNOW BALLS!! I AM A NEW ORLEANS NATIVE SO HER SNOWBALLS ARE VERY SIMILAR TO HOME! I VOUCH FOR SUGA MAMA SNOWBALLS.. NOW FOR GOOD COOKING AND ENTERTAINMENT LOOK UP THUGGCHEF ON TIKTOK..
Mo Seals
My husband and I wanted to get Snoballs today. I said letās try suga Mama Iāve hear theyāre pretty good. We get there order BBQ nachos,coke and Bob Marley flavor my husband asked would ice cream be on top of the snoball he was told no itās in the middle. Weāre halfway home as my husband gets to the middle of the snoball our receipt paper is in the middle of it!! How on earth do you make a snoball and not realize the customer receipt is in the middle of the snoball. Went back to return the item no apology offered just itās being made over. It wasnāt freshly made over the snoball supposedly was made over but he got the same cup from the same one! Crazy. Definitely last time going here. This is so unsanitary!
Delishia Coleman
Nice service. Didn't have a long wait. Good on time.
Kendall Lesure
I had a terrible experience today. It was already 100 degrees outside and I was just getting off work trying to get some sweet as a pick me up. I asked the young lady in the front for the strawberry shortcake sno cone. I did specify that it was the one that had the cake on top because it had been a few years since Iāve been to Suga Mamaās since I had moved awhile ago and am just now moving back to Memphis. I couldnāt remember the exact name of cone but I did make sure to specify that it had the strawberry shortcake ON TOP. When I got my snow cone it looked like it had sweet cream on top and that was it. So I asked thinking maybe they just forgot to put it on top but she said itās inside which I knew couldnāt be correct. It was then I realized she thought I meant the strawberry cheesecake flavor with cheesecake inside instead of the strawberry shortcake with the piece of cake on top. So I did make sure to clarify to her what I wanted and she went to the back to ask whatever older gentleman that was back there about my order. When she came back up, she said that they couldnāt fix it, and I would have to pay for another one if I wanted what I originally asked for. In any other circumstance this maybe wouldāve been ok but I paid close to $11 for my sno cone and I just couldnāt see myself paying another $11 close to $12 again. So not only did I not get what I wanted but I just felt very disappointed because I was already having a bad day and just wanted something to help just for this to happen. Iām not the confrontational type so I didnāt want to go back and forth and just said ok and walked out. I couldnāt even eat the sno cone because of how upset this situation made me. It was money wasted and feeling unintentionally hurt.
Shelby Watkins
Love Suga Mama's. Always so good.
Martha Sales
I love the cheesecake or the fat boy.. my kids tried almost all of their flavors.. when I go back I'm going to have to try the banana pudding. Great customer service only thing is I hate did they close to East Memphis location. By the time I make it back home with all the kids stuff is melting. šBut other than that never had a issue. The wait is not that long. Give them a try you won't be disappointed.
Paula Richmond
No need to go to New Orleans for a snoball when we have suga mamaās right here and they are just as delicious. Iāve had both.
Rolandaus Rodgers
Overall experience was a 5 Start experience. The customer service was really good. Staff was courteous and helpful. I had no idea which snowball to get, so the cashier suggested Tiger Blood. I tried it and it was delicious. The nachos were really good too! If you havenāt been yet, go try them. I think you will be happy you did.
We had a very Pleasant experience. Love the
kool-aid pickles, & Seafood nachos with the tigers blood snowball
I visited this place Friday and was excited about the cheesecake snowcone as others who had been here years ago told me about it. I walked in to an empty space, no chairs or tables for customers to even wait. I inquired about the snowcone with the cheesecake on top and the representative quickly corrected me and told me it's in the middle now, which was fine. I leave and begin eating it. Though the snowcone (which it mostly consisted of) had a shortcake like taste, the very small amount of crumbled-like cheesecake pieces were disgusting (and I generally don't describe food this way as I can find something even the taste, texture, presentation, or something good about it). It essentially taste like I was eating blocks of cream cheese (no sugar, vanilla, nada added) with a STRONG freezer burnt crust...I literally almost threw up eating it. I'm guessing they thought the snowcone part would mask the flavor and scant portions of the cheesecake, but it did NOTš¤¢. I wanted to go back or call, but based on the atmosphere, I didn't feel like it would go anywhere. I was however upset about it costing $12+ and me leaving a tip, but NEVER AGAIN.
GREAT SNOW BALLS!! I AM A NEW ORLEANS NATIVE SO HER SNOWBALLS ARE VERY SIMILAR TO HOME! I VOUCH FOR SUGA MAMA SNOWBALLS.. NOW FOR GOOD COOKING AND ENTERTAINMENT LOOK UP THUGGCHEF ON TIKTOK..
My husband and I wanted to get Snoballs today. I said letās try suga Mama Iāve hear theyāre pretty good. We get there order BBQ nachos,coke and Bob Marley flavor my husband asked would ice cream be on top of the snoball he was told no itās in the middle. Weāre halfway home as my husband gets to the middle of the snoball our receipt paper is in the middle of it!! How on earth do you make a snoball and not realize the customer receipt is in the middle of the snoball. Went back to return the item no apology offered just itās being made over. It wasnāt freshly made over the snoball supposedly was made over but he got the same cup from the same one! Crazy. Definitely last time going here. This is so unsanitary!
Nice service. Didn't have a long wait. Good on time.
I had a terrible experience today. It was already 100 degrees outside and I was just getting off work trying to get some sweet as a pick me up. I asked the young lady in the front for the strawberry shortcake sno cone. I did specify that it was the one that had the cake on top because it had been a few years since Iāve been to Suga Mamaās since I had moved awhile ago and am just now moving back to Memphis. I couldnāt remember the exact name of cone but I did make sure to specify that it had the strawberry shortcake ON TOP. When I got my snow cone it looked like it had sweet cream on top and that was it. So I asked thinking maybe they just forgot to put it on top but she said itās inside which I knew couldnāt be correct. It was then I realized she thought I meant the strawberry cheesecake flavor with cheesecake inside instead of the strawberry shortcake with the piece of cake on top. So I did make sure to clarify to her what I wanted and she went to the back to ask whatever older gentleman that was back there about my order. When she came back up, she said that they couldnāt fix it, and I would have to pay for another one if I wanted what I originally asked for. In any other circumstance this maybe wouldāve been ok but I paid close to $11 for my sno cone and I just couldnāt see myself paying another $11 close to $12 again. So not only did I not get what I wanted but I just felt very disappointed because I was already having a bad day and just wanted something to help just for this to happen. Iām not the confrontational type so I didnāt want to go back and forth and just said ok and walked out. I couldnāt even eat the sno cone because of how upset this situation made me. It was money wasted and feeling unintentionally hurt.
Love Suga Mama's. Always so good.
I love the cheesecake or the fat boy.. my kids tried almost all of their flavors.. when I go back I'm going to have to try the banana pudding. Great customer service only thing is I hate did they close to East Memphis location. By the time I make it back home with all the kids stuff is melting. šBut other than that never had a issue. The wait is not that long. Give them a try you won't be disappointed.
No need to go to New Orleans for a snoball when we have suga mamaās right here and they are just as delicious. Iāve had both.
Overall experience was a 5 Start experience. The customer service was really good. Staff was courteous and helpful. I had no idea which snowball to get, so the cashier suggested Tiger Blood. I tried it and it was delicious. The nachos were really good too! If you havenāt been yet, go try them. I think you will be happy you did.
Restaurantji Recommends
These pickles are addictive omg 2 jars in 1 week
So many good flavors I'm always undecidedšš„
There Great STOP AND TRY ONE OR
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Strawberry Cheesecake, Beef Taco Nachos, Taco Loaded Potatoe, Bob Marley and Kiwimango, Strawberry, Dorito Nachos, Taco Salad with Chicken, Salmon Pasta, Seafood Nachos, Chicken Nachos, Cheesecake, Sno-Ball
Great taste
Atmosphere: 5
Food: 5
Service: 5
Drove 30 mins twice to try and wasnāt open during āregular business hoursā.
Atmosphere: 1
Service: 1
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