Took 35 minutes to get food and they never told me until a while later that the coffee machine was broken, they don't know how to do their jobs, one of the workers mothers have their kids in the lobby, my worst fast food experience , never going to taco bell again after this
Service: 1
Marcus Dale
food was so nasty my cheese wasn't melted they was rude I stood at the counter 10 to 15 minutes before they took my money I ordered and my food was terrible workers had the kids running around the restaurant employees standing around on the phones foul language was used I'll never go back there again I was asking employees a question about a box she didn't no the answer to nothing I was asking and the manager walked right pass and she was on the phone
Atmosphere: 1
Food: 1
Service: 1
Lee Schweitzer
I was in line, they ask me to park. They would bring it to me. Thats a good sign..when you wait a little its fresh. Burrito supreme good and fresh..
Atmosphere: 5
Food: 5
Service: 5
Styled By Trina LLC
Dirty mad at life high off something got my order wrong and had the ugliest attitudesDo not
Atmosphere: 1
Food: 2
Service: 1
Mind Your
Customer service is somewhat good but they have a playful staff team which most would like I do. Food is great. I
Hi,On my most recent visit, I patronized the Taco Bell at 2183 Frayser Blvd, Memphis, TN 38127 on 2/20/2024 around 9:30pm. I was given food that was old and could have made me sick. It was an outright health violation. The Nacho Bell Grandes that I ordered were made with stale chips. When I returned to the store for a refund, the manager refused to issue a refund, claiming the best she could do was remake the food.What good would it do to remake the food if it was stale? I insisted on a refund in which she declined again and slammed the drive thru window. The store manager was rather rude and even called the police to make a false report because I refused to pull away from the window and demanded a refund.The manager even solicited her staff members to take part in the false claims that I threatened her. I informed them that making a false report to the police can get them in trouble and that I had recorded the interaction. The manager ended up not making mention of that supposed threat to the police once they arrived. This was a serious manner. Had I not had video, this could have caused me some serious distress.This was poor service and management at its finest and the worst Taco Bell experience I've ever had. This Taco Bell needs training on ethics and customer service. This is the 2nd time as of recent that I have had poor service specifically with this store manager not wanting to issue refunds because of lackluster service.
Atmosphere: 1
Food: 1
Service: 1
robert young
Staff was ok as today fast food standards. Don't let using the a screen to order, to me it's less personal, I enjoy interacting with people.Wheelchair accessibility: It had handicap parking and acess
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Ground Beef Burrito, Taco
The life and times of Corry Dotson
I will not come to Taco Bell for a very long
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Black Beans, Nachos, Quesadilla, Mexican Pizza, Chicken Chulupa
Traven W.
Window worker. Big black with black braids. lied about the price of my food. I paid for a different order which was not my order. (No receipt) of course. And my order was missing the sour cream and tomatos!! AWFUL !!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Nachos
Ronnie Cato Ridley, PhD
Great food and courteous staffParking: Excellent parking
Service was great. I was greeted when I walked in and everything looked excellent and was made quick enough to keep me satisfied. Thanks again!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Black Beans, Quesadilla, Cheesy Fiesta Potatoes, Burrito Bowl
Bri kraft
Asia and Maria were by themselves today when we came and ordered a huge meal. They were kind and got our food quickly and correctly! Give these people a raise!
Atmosphere: 5
Food: 5
Service: 5
Ashley Niiicole
The night shift is ridiculous, every time I order or give them the benefit of doubt, they always mess my order up, this Taco bell really needs improving because they over there taking people money and giving away food they don’t care if your order wrong or not, even if you go back to correct it they get an attitude cause they messed up..smh!!! Frayser blvd just to ghetto for me, I will just continue to go to the nicer neighborhoods for a quick meal..
Took 35 minutes to get food and they never told me until a while later that the coffee machine was broken, they don't know how to do their jobs, one of the workers mothers have their kids in the lobby, my worst fast food experience , never going to taco bell again after this
Service: 1
food was so nasty my cheese wasn't melted they was rude I stood at the counter 10 to 15 minutes before they took my money I ordered and my food was terrible workers had the kids running around the restaurant employees standing around on the phones foul language was used I'll never go back there again I was asking employees a question about a box she didn't no the answer to nothing I was asking and the manager walked right pass and she was on the phone
Atmosphere: 1
Food: 1
Service: 1
I was in line, they ask me to park. They would bring it to me. Thats a good sign..when you wait a little its fresh. Burrito supreme good and fresh..
Atmosphere: 5
Food: 5
Service: 5
Dirty mad at life high off something got my order wrong and had the ugliest attitudesDo not
Atmosphere: 1
Food: 2
Service: 1
Customer service is somewhat good but they have a playful staff team which most would like I do. Food is great. I
Atmosphere: 5
Food: 3
Service: 1
Recommended dishes: Taco, Mexican Pizza, Chicken Chulupa
Hi,On my most recent visit, I patronized the Taco Bell at 2183 Frayser Blvd, Memphis, TN 38127 on 2/20/2024 around 9:30pm. I was given food that was old and could have made me sick. It was an outright health violation. The Nacho Bell Grandes that I ordered were made with stale chips. When I returned to the store for a refund, the manager refused to issue a refund, claiming the best she could do was remake the food.What good would it do to remake the food if it was stale? I insisted on a refund in which she declined again and slammed the drive thru window. The store manager was rather rude and even called the police to make a false report because I refused to pull away from the window and demanded a refund.The manager even solicited her staff members to take part in the false claims that I threatened her. I informed them that making a false report to the police can get them in trouble and that I had recorded the interaction. The manager ended up not making mention of that supposed threat to the police once they arrived. This was a serious manner. Had I not had video, this could have caused me some serious distress.This was poor service and management at its finest and the worst Taco Bell experience I've ever had. This Taco Bell needs training on ethics and customer service. This is the 2nd time as of recent that I have had poor service specifically with this store manager not wanting to issue refunds because of lackluster service.
Atmosphere: 1
Food: 1
Service: 1
Staff was ok as today fast food standards. Don't let using the a screen to order, to me it's less personal, I enjoy interacting with people.Wheelchair accessibility: It had handicap parking and acess
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Ground Beef Burrito, Taco
I will not come to Taco Bell for a very long
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Black Beans, Nachos, Quesadilla, Mexican Pizza, Chicken Chulupa
Window worker. Big black with black braids. lied about the price of my food. I paid for a different order which was not my order. (No receipt) of course. And my order was missing the sour cream and tomatos!! AWFUL !!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Nachos
Great food and courteous staffParking: Excellent parking
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Black Beans, Taco, Nachos, Quesadilla, Wrap, Mexican Pizza, Chicken Chulupa
Restaurantji Recommends
Service was great. I was greeted when I walked in and everything looked excellent and was made quick enough to keep me satisfied. Thanks again!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Black Beans, Quesadilla, Cheesy Fiesta Potatoes, Burrito Bowl
Asia and Maria were by themselves today when we came and ordered a huge meal. They were kind and got our food quickly and correctly! Give these people a raise!
Atmosphere: 5
Food: 5
Service: 5
The night shift is ridiculous, every time I order or give them the benefit of doubt, they always mess my order up, this Taco bell really needs improving because they over there taking people money and giving away food they don’t care if your order wrong or not, even if you go back to correct it they get an attitude cause they messed up..smh!!! Frayser blvd just to ghetto for me, I will just continue to go to the nicer neighborhoods for a quick meal..
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Caramel Apple Empanada, Mexican Pizza, Nacho Fries Box, Chicken Chulupa
Everything was Fresh 4sho and excellent service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caramel Apple Empanada, Double Decker Taco Supreme, Black Beans, Ground Beef Burrito, Taco, Cinnamon Twists, Hash Brown, Salads, Nachos, Quesadilla, Wrap, Gulab Jamun, Chips & Salsa, Mexican Pizza, 1 Piece of Chicken, Mini Skillet Bowl, Double Decker Taco, Nacho Fries Box, Chicken Chulupa, Airheads Blue Raspberry Freeze
People were nice. Ordered on the kiosk and I was able to customize my food how I wanted with no problem. Food came out on time and it was correct.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Caramel Apple Empanada, Ground Beef Burrito, Taco, Quesadilla, Mexican Pizza, Chicken Chulupa