The young lady at the window has a mean attitude. Customer service is real bad when she is at the window.Then the prices keep going up and it's not changed on the menu board. . Everytime I come the yound lady add on a new price.
Atmosphere: 1
Food: 3
Service: 1
Timothy Arnett
Just a great overall experience, excellent customer service an fantastic wings! 10/10 would recommend to anyone visiting the Memphis area!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Party Wings, Wings
Doris Wallace
Worst wings ever too fat and sauce don’t stick?
Atmosphere: 1
Food: 1
Service: 3
Carl Peeples
I called to ask if they do party Wings of 75 and get a price. A lady answered, put me on hold, answered and put me on hold again then hung up. So I go up there to ask the question. She saw I was standing there. When a dude she cool with walked in. She spoke to him, took his order and started a conversation with him by asking him how he was doing. Skipping over me. 6:40pm. I'm the guy with the Amazon sweats on. I will never order again. The business is slow as they already don't have enough staff to give satisfying service. I hope they lose that business. This is why I don't like supporting black business. I walked out without being able to ask a question.
Atmosphere: 1
Service: 1
Yulonda Smith
Everything was so good. Fresh hot. Tried the Erica sauce so good. Found me a new wing spot. Great customer service ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Party Wings
Fatima “Sunshine” Kinnard
I took my daughter and niece here to get food. They say that it's really good food and service. It's like a family oriented restaurant. One issue with the establishment is that they wouldn't answer her call for a pick-up order. We drove a good distance before arriving there and had to order and wait about 30 minutes. I've never eaten here before, but they have good taste buds. The only negative is the location. I sat there way too long in the parking lot, and I didn't like the outside activity.
Atmosphere: 5
Food: 5
Service: 5
Bryan Cuevas
Took the risk of taking a trip here during the snow storm and it was absolutely worth it, the lemon pepper wings here are to die for!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Party Wings, Seasoned Whole Wings
terri Fant
Love the wings
NY
The garlic hot wings with fries I ordered for me were really delicious ?. I still do not know why the price was so high for (3)10 whole wings order. The only reason I would not go back is the price. My wife and grandson were waiting for the food. Overall, my wings were delicious. I would have a problem recommending The Wing Factory for the prices they charged. That is the only reason I can't give it 5 stars. People work hard for their money.
Small but mighty. Best wings we've eaten. Wow. Not from around here but we would definitely come back if we come back to Memphis!!! Our son is a wing connoisseur and he said by far the best wings he's ever eaten!!! The burger is huge,the fried green tomatoes are the bomb!!! Don't be scared that the place isn't all fancy,,we were actually gonna turn around and go somewhere else but soooo glad we gave them a chance. Lady behind the register was an absolute sweetheart. Thanks for the great dining experience. We loved it!!Parking: Can park across the street if you have a trailer. There is a shopping center across the street.Kid-friendliness: Was very sweet to our son. He really enjoyed it.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Honey Gold, Wings
Brooke Blayde
Slaw not homemade which is a downfall and just basic
Atmosphere: 3
Food: 3
Service: 3
Latoyia Sherrod
I ordered season wings combo and they were full of grease my fries were not cooked all the way and my kool-aid was watered down…this place doesn’t need any stars ??????
Food: 1
Shakira Bryant
Great place to eat. Good food. Great service. First ti.e there but I'm already a regular!
Delicious!!!
Food: 5
Service: 5
The young lady at the window has a mean attitude. Customer service is real bad when she is at the window.Then the prices keep going up and it's not changed on the menu board. . Everytime I come the yound lady add on a new price.
Atmosphere: 1
Food: 3
Service: 1
Just a great overall experience, excellent customer service an fantastic wings! 10/10 would recommend to anyone visiting the Memphis area!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Party Wings, Wings
Worst wings ever too fat and sauce don’t stick?
Atmosphere: 1
Food: 1
Service: 3
I called to ask if they do party Wings of 75 and get a price. A lady answered, put me on hold, answered and put me on hold again then hung up. So I go up there to ask the question. She saw I was standing there. When a dude she cool with walked in. She spoke to him, took his order and started a conversation with him by asking him how he was doing. Skipping over me. 6:40pm. I'm the guy with the Amazon sweats on. I will never order again. The business is slow as they already don't have enough staff to give satisfying service. I hope they lose that business. This is why I don't like supporting black business. I walked out without being able to ask a question.
Atmosphere: 1
Service: 1
Everything was so good. Fresh hot. Tried the Erica sauce so good. Found me a new wing spot. Great customer service ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Party Wings
I took my daughter and niece here to get food. They say that it's really good food and service. It's like a family oriented restaurant. One issue with the establishment is that they wouldn't answer her call for a pick-up order. We drove a good distance before arriving there and had to order and wait about 30 minutes. I've never eaten here before, but they have good taste buds. The only negative is the location. I sat there way too long in the parking lot, and I didn't like the outside activity.
Atmosphere: 5
Food: 5
Service: 5
Took the risk of taking a trip here during the snow storm and it was absolutely worth it, the lemon pepper wings here are to die for!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Party Wings, Seasoned Whole Wings
Love the wings
The garlic hot wings with fries I ordered for me were really delicious ?. I still do not know why the price was so high for (3)10 whole wings order. The only reason I would not go back is the price. My wife and grandson were waiting for the food. Overall, my wings were delicious. I would have a problem recommending The Wing Factory for the prices they charged. That is the only reason I can't give it 5 stars. People work hard for their money.
Atmosphere: 3
Food: 5
Service: 4
Restaurantji Recommends
Best wings and staff/owners I’ve ever!!!
Atmosphere: 5
Food: 5
Service: 5
Small but mighty. Best wings we've eaten. Wow. Not from around here but we would definitely come back if we come back to Memphis!!! Our son is a wing connoisseur and he said by far the best wings he's ever eaten!!! The burger is huge,the fried green tomatoes are the bomb!!! Don't be scared that the place isn't all fancy,,we were actually gonna turn around and go somewhere else but soooo glad we gave them a chance. Lady behind the register was an absolute sweetheart. Thanks for the great dining experience. We loved it!!Parking: Can park across the street if you have a trailer. There is a shopping center across the street.Kid-friendliness: Was very sweet to our son. He really enjoyed it.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Honey Gold, Wings
Slaw not homemade which is a downfall and just basic
Atmosphere: 3
Food: 3
Service: 3
I ordered season wings combo and they were full of grease my fries were not cooked all the way and my kool-aid was watered down…this place doesn’t need any stars ??????
Food: 1
Great place to eat. Good food. Great service. First ti.e there but I'm already a regular!
Atmosphere: 5
Food: 5
Service: 5