I absolutely love Wing Guru- the food is always amazing HOWEVER your online order service is awful- and the phone numbers that are listed via google and other search engines do not work or the number that is working no one answers- this is specifically for the Collierville location. You are a business, you should be accessible and convenient for your customers. Where is the efficiency? You could be more profitable and successful if you would just improve the overall experience of ordering. It is inconvenient for me to leave my home to place an order, when I could have done it by phone or online. Come on get it together, because the food is on point but the experience is awful. A bad culture will eat whatever strategy you have in place alive and currently your culture of inefficiency is delivering a bad experience.
James Houston
Wings are good but too expensive
Atmosphere: 5
Food: 5
Service: 5
Writeous Rhema
DELICIOUS seasoned fried okra and lemon pepper hot whole wings
Atmosphere: 5
Food: 5
Service: 5
Breslin P2
Darius provided excellent customer service! He was knowledgeable on flavors & just had GREAT customer service which is rare!
Service: 5
Mustafa Siddiqui
Pay ja morant
T Dixon
The fish nuggets were tasty. The team is welcoming. They have a variety of sauces try.
Atmosphere: 5
Food: 3
Service: 5
Earnest Holliday
Terrible I've just returned to Memphis expecting some good wings from them they were small I asked for extra crispy terrible price ridiculous
Lavelle Lawson
Placed my order @ 12:17 the young lady said it would be 20 minutes didn’t get my order til a hour later, but everyone who came in and placed their order got their order before mine and they were behind me in line do not I repeat do not order at this location they are not what they are hyped up to be bad business unethical and unprofessional untimely with service whatsoever!
Food: 1
Service: 1
Recommended dishes: Seasoned Wings Combo
Altina Elmore
I ordered through Uber Eats and I received a completely different order. I paid almost $50 and received the incorrect food.
These were the most expensive wings I’ve ever ordered and yet somehow also the SMALLEST wings I’ve ever ordered. It literally looked like they dipped half eaten bones into some breading and sauce. I don’t know how the kitchen/owner can even send out wings that small, especially when you’re charging over $2 a wing. It’s a shame because the flavor is good but the portion/quality is terrible! Also, avoid the fries! Super wet and soggy every time. Absolutely CRAZY!
Atmosphere: 1
Food: 1
Service: 1
MB
I ordered the 10 wings and told them that I wanted buffalo with lemon pepper on top of my wings and also, I wanted my wings rock hard. They gave me 5 buffalo and 5 lemon pepper and the chicken was super soft and disgusting. I want my money back! I will never eat here again.
Atmosphere: 1
Food: 1
Service: 1
Alicea Chantel McNeal
Advertisements aren’t accurate
Jimmy Birkholz
DO NOT ORDER UBER EATS FROM HERE
I got 10 wings without sauce on them. They gave me back a whopping $2 on UberEats. I ordered honey gold not whatever the hell was in this small plastic container NOT ON THE WINGS?!?
Wing Guru-Who in the hell would order lean wings with Honey Gold on the side? In Memphis? Like how the does that happen?!? You can contact me to make this right.
You cannot put piping hot wings in a sytrofoam box without the box melting. Like I am not eating that melted plastic.
If you want to get bent over a barrel after spending $50 take your money to the Fitzgerald: at least there’s a 50:50 shot your bet hits. Do not bet on this location.
Atmosphere: 5
Food: 1
Service: 5
Aquila Floyd
Service is horrible. Wing guru was our favorite place to stop when in Memphis. We ordered fries and wings which is about $44 with the drink. They didn’t have any season for the fries and didn’t tell us just gave us bland fries and said we got regular fries instead. Never once did we have to ask for seasoning on our fries. They half season my husband’s wings and then charged him for seasoning when only one side of his wings had lemon pepper seasoning on it. The price was worth it when the service was good, but the last time we came here they didn’t have any fries. We thought you know things happen, but clearly this is happening.On top of that you can’t get your drink cup until your food comes out which takes about 15 mins. It wasn’t like this the first time we came.
I absolutely love Wing Guru- the food is always amazing HOWEVER your online order service is awful- and the phone numbers that are listed via google and other search engines do not work or the number that is working no one answers- this is specifically for the Collierville location. You are a business, you should be accessible and convenient for your customers. Where is the efficiency? You could be more profitable and successful if you would just improve the overall experience of ordering. It is inconvenient for me to leave my home to place an order, when I could have done it by phone or online. Come on get it together, because the food is on point but the experience is awful. A bad culture will eat whatever strategy you have in place alive and currently your culture of inefficiency is delivering a bad experience.
Wings are good but too expensive
Atmosphere: 5
Food: 5
Service: 5
DELICIOUS seasoned fried okra and lemon pepper hot whole wings
Atmosphere: 5
Food: 5
Service: 5
Darius provided excellent customer service! He was knowledgeable on flavors & just had GREAT customer service which is rare!
Service: 5
Pay ja morant
The fish nuggets were tasty. The team is welcoming. They have a variety of sauces try.
Atmosphere: 5
Food: 3
Service: 5
Terrible I've just returned to Memphis expecting some good wings from them they were small I asked for extra crispy terrible price ridiculous
Placed my order @ 12:17 the young lady said it would be 20 minutes didn’t get my order til a hour later, but everyone who came in and placed their order got their order before mine and they were behind me in line do not I repeat do not order at this location they are not what they are hyped up to be bad business unethical and unprofessional untimely with service whatsoever!
Food: 1
Service: 1
Recommended dishes: Seasoned Wings Combo
I ordered through Uber Eats and I received a completely different order. I paid almost $50 and received the incorrect food.
Atmosphere: 1
Food: 1
Service: 1
You can't go wrong here if you have the funds
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
These were the most expensive wings I’ve ever ordered and yet somehow also the SMALLEST wings I’ve ever ordered. It literally looked like they dipped half eaten bones into some breading and sauce. I don’t know how the kitchen/owner can even send out wings that small, especially when you’re charging over $2 a wing. It’s a shame because the flavor is good but the portion/quality is terrible! Also, avoid the fries! Super wet and soggy every time. Absolutely CRAZY!
Atmosphere: 1
Food: 1
Service: 1
I ordered the 10 wings and told them that I wanted buffalo with lemon pepper on top of my wings and also, I wanted my wings rock hard. They gave me 5 buffalo and 5 lemon pepper and the chicken was super soft and disgusting. I want my money back! I will never eat here again.
Atmosphere: 1
Food: 1
Service: 1
Advertisements aren’t accurate
DO NOT ORDER UBER EATS FROM HERE
I got 10 wings without sauce on them. They gave me back a whopping $2 on UberEats. I ordered honey gold not whatever the hell was in this small plastic container NOT ON THE WINGS?!?
Wing Guru-Who in the hell would order lean wings with Honey Gold on the side? In Memphis? Like how the does that happen?!? You can contact me to make this right.
You cannot put piping hot wings in a sytrofoam box without the box melting. Like I am not eating that melted plastic.
If you want to get bent over a barrel after spending $50 take your money to the Fitzgerald: at least there’s a 50:50 shot your bet hits. Do not bet on this location.
Atmosphere: 5
Food: 1
Service: 5
Service is horrible. Wing guru was our favorite place to stop when in Memphis. We ordered fries and wings which is about $44 with the drink. They didn’t have any season for the fries and didn’t tell us just gave us bland fries and said we got regular fries instead. Never once did we have to ask for seasoning on our fries. They half season my husband’s wings and then charged him for seasoning when only one side of his wings had lemon pepper seasoning on it. The price was worth it when the service was good, but the last time we came here they didn’t have any fries. We thought you know things happen, but clearly this is happening.On top of that you can’t get your drink cup until your food comes out which takes about 15 mins. It wasn’t like this the first time we came.
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