Needs to be shut down with the others. Waited 20 minutes in the drive-thru and still waiting
Service: 1
What You Wanna Know I Got You
Took to long in drive thru over 20 mins and when I got my food it was cold and sloppy
Atmosphere: 1
Food: 1
Service: 1
Tiffany Luellen
Worst Wendy’s ever. How you waiting on meat at night and have customers sitting in line for 20mins. They have no sense of urgency. It’s 2 cars in line and they just walking around looking. I gets my food and my fries is cold and burgers look like they been made for about 39mins
Barry Rippy
The manager was great i had a online order she made it right
Atmosphere: 4
Food: 4
Service: 5
Tim Totten
I went to the drive-thru at this Wendy's and after placing my order I sat at the window for about 10 minutes before someone even showed up. Someone finally came to the window and asked me to pull up to the door, then she asked had I paid which I have not paid yet. At this point she closed the window and after sitting there another 5 minutes I decided to drive off. No food no pay nothing after sitting in the driveway for about 20 minutes. Worst experience ever!!!
Atmosphere: 1
Service: 1
Rick Roberson
Breakfast biscuits tasted like 🐕
Food: 2
Marvino Jackson
Terrible customer service, take all day to get the order and then want to complain when you say something about it. The manager need some new edges on her head while she wanna run her nasty mouth.
Edwina Smith
My food was fresh and delicious. The staff was very polite especially the manager. I will be back to this location for sure.
Atmosphere: 5
Food: 5
Service: 5
Daniel R
I had one of the most confusing and disorganized experiences I’ve ever had at a Wendy’s tonight. Staff were friendly, but the operation itself feels completely off-track.
When I reached the pickup window, I wasn’t actually able to pull up because the entire interior of the cash window was being used as storage. The team had me sit far back while they reached out with a long metal tool to manually reset their drive-thru timer device. I’ve never seen that before at any fast-food restaurant. It makes the whole process feel chaotic and rushed.
They were also out of basic items no drink carriers because they’re “waiting on a truck,” no baked potatoes, no chocolate Frosty. I ordered a vanilla Frosty and it came out a dark beige/ligh chocolate color, nothing close to vanilla.
Food accuracy was also an issue. I ordered a Baconator with everything on it, and it only came with the bare minimum toppings that the menu shows by default. Nothing extra was added even though it was requested.
None of this was hostile or rude the staff were doing their best but it definitely felt like the location is struggling hard behind the scenes. I hope they can get caught up on supplies and bring things back to the usual Wendy’s standard because right now it’s far from it.
Atmosphere: 1
Food: 2
Service: 5
Bethany Upchurch
Being pregnant, i tend to stop here around my appointments and I appreciate the fast service. However in 2 different visits they've gotten my order wrong. Last time they just gave me 2 sandwiches with everything. When I wanted them plain. This time they again gave a sandwich with everything instead of plain. And they forgot my small fry, which i had paid for. She rang it up correctly, but struggled with assembling the oder correctly. Im very grateful for this location, but they need to be better at getting orders right.
I ordered a burger, several fries and a salad. it took them 20 minutes to get me my food, and i didn’t even realize they forgot my burger when i was driving off. I spent $35. I went in and asked why it was taking so long, they didn’t even apologize.
Atmosphere: 3
Food: 3
Service: 1
Ms. Saiuda Smalls
God forbid you come in here with a large bill. Cashier had the change in her till, proceeded to go in the back taking 10 minutes to make change, then came back short on the money, and copped an attitude. Additional training would behoove her.
Needs to be shut down with the others. Waited 20 minutes in the drive-thru and still waiting
Service: 1
Took to long in drive thru over 20 mins and when I got my food it was cold and sloppy
Atmosphere: 1
Food: 1
Service: 1
Worst Wendy’s ever. How you waiting on meat at night and have customers sitting in line for 20mins. They have no sense of urgency. It’s 2 cars in line and they just walking around looking. I gets my food and my fries is cold and burgers look like they been made for about 39mins
The manager was great i had a online order she made it right
Atmosphere: 4
Food: 4
Service: 5
I went to the drive-thru at this Wendy's and after placing my order I sat at the window for about 10 minutes before someone even showed up. Someone finally came to the window and asked me to pull up to the door, then she asked had I paid which I have not paid yet. At this point she closed the window and after sitting there another 5 minutes I decided to drive off. No food no pay nothing after sitting in the driveway for about 20 minutes. Worst experience ever!!!
Atmosphere: 1
Service: 1
Breakfast biscuits tasted like 🐕
Food: 2
Terrible customer service, take all day to get the order and then want to complain when you say something about it. The manager need some new edges on her head while she wanna run her nasty mouth.
My food was fresh and delicious. The staff was very polite especially the manager. I will be back to this location for sure.
Atmosphere: 5
Food: 5
Service: 5
I had one of the most confusing and disorganized experiences I’ve ever had at a Wendy’s tonight.
Staff were friendly, but the operation itself feels completely off-track.
When I reached the pickup window, I wasn’t actually able to pull up because the entire interior of the cash window was being used as storage. The team had me sit far back while they reached out with a long metal tool to manually reset their drive-thru timer device. I’ve never seen that before at any fast-food restaurant. It makes the whole process feel chaotic and rushed.
They were also out of basic items no drink carriers because they’re “waiting on a truck,” no baked potatoes, no chocolate Frosty. I ordered a vanilla Frosty and it came out a dark beige/ligh chocolate color, nothing close to vanilla.
Food accuracy was also an issue. I ordered a Baconator with everything on it, and it only came with the bare minimum toppings that the menu shows by default. Nothing extra was added even though it was requested.
None of this was hostile or rude the staff were doing their best but it definitely felt like the location is struggling hard behind the scenes. I hope they can get caught up on supplies and bring things back to the usual Wendy’s standard because right now it’s far from it.
Atmosphere: 1
Food: 2
Service: 5
Being pregnant, i tend to stop here around my appointments and I appreciate the fast service. However in 2 different visits they've gotten my order wrong. Last time they just gave me 2 sandwiches with everything. When I wanted them plain. This time they again gave a sandwich with everything instead of plain. And they forgot my small fry, which i had paid for.
She rang it up correctly, but struggled with assembling the oder correctly.
Im very grateful for this location, but they need to be better at getting orders right.
Atmosphere: 5
Food: 2
Service: 3
Restaurantji Recommends
The manager Keesha was great ! 1000/1000
Atmosphere: 5
Food: 5
Service: 5
Amazing food. And fast drive thru time!
Atmosphere: 5
Food: 5
Service: 5
Enjoy burgers and frosty...yum
Atmosphere: 5
Food: 5
Service: 5
I ordered a burger, several fries and a salad. it took them 20 minutes to get me my food, and i didn’t even realize they forgot my burger when i was driving off. I spent $35. I went in and asked why it was taking so long, they didn’t even apologize.
Atmosphere: 3
Food: 3
Service: 1
God forbid you come in here with a large bill. Cashier had the change in her till, proceeded to go in the back taking 10 minutes to make change, then came back short on the money, and copped an attitude. Additional training would behoove her.
Atmosphere: 1
Food: 5
Service: 1
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