Wendy's

2845 Kirby Pkwy, Memphis
(901) 495-2280

Recent Reviews

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G Rowe

Service and food is horrible

Atmosphere: 1

Food: 1

Service: 1

Xeria Santos

I walked into the store and was not greeted until the person I believe was the manager did her change draw the she greeted me.

My junior burger was warm not hot. The fries and nuggets were the only good things I ordered.

Atmosphere: 2

Food: 3

Service: 3

Recommended dishes: Cheese Fries

Deno Tillman

The cashier who waited on me was very friendly. The other employees seems to be happy at work which was good. The restaurant was clean, parking lot also. The only down side was that the chicken nuggets were warm, the fries also and the food just didn't taste good especially the chicken nuggets tasted to process which I should have expected for the price I paid. But overall all I would give my visit three star's out of five.

Parking: Restaurant has it on parking lot. Also it has a shopping center in it. Plenty of parking available.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Chili

Pablo Alvarado

They didn't have any type of sodas or drinks they didn't have cup holders spent 20 minutes in line cause everything i ordered had to be modified cause apparently they were out on alot of stuff

Atmosphere: 1

Food: 4

Service: 1

Ben Black

Trash service

Atmosphere: 1

Food: 1

Service: 1

The Leiloni Blaize

This has to be the worst Wendy's ever. For this to be fast food it takes forever to even order. Like this location seems to only hire slow incompetent people, the job isn't that hard. Please hire people that can proceed wit caution. If I wanted to wait as long as we do I'd go to Waffle House.

Jordan Yarbrough

Chicken sandwich was burned up. Drink machine was broken. Customer service was bad

Atmosphere: 4

Food: 1

Service: 1

Recommended dishes: Wendy’S Baked Potatoes, Classic Chicken Sandwich

Yoselin Zamora

The donkey tortilla was very cold

Atmosphere: 1

Food: 2

Service: 3

Ebony Crisp

Came to Wendy’s for breakfast! #1 they made me late for work after being in line for 35 minutes. #2 drinks are outta order and watered down. #3 the lady told me she put ketchup in my bag I check my bag go inside just to be told they are out of ketchup so how did you put something you don’t have in my bag??? Not to mention I ordered coffee no sugar after I requested it twice in my bag. Customer service is just not at this location. At night is worse the women are unprofessionally groomed with smart mouth. All I’m saying is good customer service and notifying your customers in advance prevents frustration and bad reviews!

Dave Skools

Came today lobby doors were open, but upon entering I was told " sorry our front counter is closed." Was it closed or did nobody want to take my order??? I'd bet on the latter. Horrible service.

Atmosphere: 1

Food: 1

Service: 1

Jessica Breese

this place should be taken down. rude staff, always get the food wrong and do not care.

Atmosphere: 1

Food: 1

Service: 1

Jada Prince

Every time I come to this location my food is wrong !!! The staff plays entirely too much , food is never fresh . I waited in line 20 minutes to order a baconator fry and drink. I was pulled up FOR A FRY !!! Waited an additional 10 minutes and when I went on the inside everyone just standing around. I asked for a refund the manager comes from the back and refunds me without even trying to see what the issue was or if she could fix it. Everyone had bad attitudes. I will not be visiting this location EVER again. This is the WORSE WENDYS LOCATION AND THEY SHOULD BE GIVEN 0 stars. And I see why minimum wages are staying the same. They definitely act the part.

Atmosphere: 1

Food: 1

Service: 1

Andrew Russell

Food was absolutely disgraceful. All of the iced coffees were sold out and the worst thing of all Wendy was no were to be seen. I will not be going back.

Atmosphere: 2

Food: 1

Service: 1

Quineshia Waters

I simply ordered the cinnamon buns, only to be greeted with a pile of mayonnaise for frosting. This was my first and last time visiting this store. I’m trying to understand how they are still in business, with all of these bad reviews…..??‍♀️??‍♀️ They did offer to make me another one when I took it back, but I just simply wanted my money back and told them not worry about fixing me anything. At that point I didn’t and want anything from them at all. Plus one of the girl working in there, thought that it was very funny. I only gave it a star because I had too.?

Lexi G

I decided to give this location another try. The lady taking the orders was nice, my food came out hot this time but my order was wrong. If y’all don’t have a certain item please tell the people you don’t have it!! I ordered 2 double baconators but received them on a regular bun….and it’s spicy! I’ve never had a spicy baconator before. It said American cheese was on the sandwich but it tasted like pepper jack or ghost pepper cheese. I was not looking for a spicy sandwich on a regular bun. Please pay attention to what people are ordering and the details so people can get exactly what they paid for.

Recommended dishes: Apple Pecan Chicken Salad

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