I went to Wendy’s today and ordered a big bacon classic combo two biggie double burger combos I got my burger and while I was eating on my burger waiting on my Second biggie bag. The first biggie bag nuggets were hard. The fries was old and heart, as well as mine in my combo and when I ask the lady to give me new fries, she gave me more old dry cold fries. I was so hungry. I started eating my burger while waiting for the rest of my order, the manager looked at me and demanded me to go and sit down at a table to eat when I should have been in my car eating if they had to gave me my meal on time when I get my first meal, the counter was nasty and oily greasy. I stood in line like 1520 minutes before my order was even taken, and while I was even a sandwich halfway through it I noticed it was half done, and when I showed the manager the half done burger, she looked me dead in my eyes and told me that the burger was not have done and that I was not going to get sick and that meat was pink. She got a attitude with me her in and the raggedy wig, front counter scarecrow like did something wrong. She’s standing out front counter, looking like a witch doctor made at me because I asked for my money back. It is it is terrible. The only thing good about that visit was the cook the cook was greeting. He had a great personality, and he was very attentive, unlike the manager, which was standoffish and just had a attitude with me from the start like I said, I stood on front counter like 10 or 15 minutes before my order was taken a nice gentleman working the grill handle me and the grill while the manager paced back and forth he asked me what I was getting and he had my food prepared before the cashier with the botched,lace front took my order and the hyena looking manager walked past me the whole time I was standing there waiting for my order to get taken, it was terrible experience. Please do not go to this. Wendy’s. Don’t get well. Whoever is the owner of this restaurant. Please hire someone that takes their job seriously the manager at the restaurant is very incompetent and needs to be replaced. I’ve worked at restaurants at a teenager and my boss wouldn’t have had his restaurant look like that me being a worker and management, I would think that your manager would be more professional than what I saw today she needs to be reprimanded. The reason why I came in was because I was in drive thru for literally 30 min with one car in front at the speaker and one pulled up waiting for their order and six cars behind us Wendy’s is my daughter and I favorite burger stop please do better And bring back that crabby patty burger 👌
Atmosphere: 4
Food: 1
Service: 1
Quincy Wilbourn
Very clean store, one of the cleanest wendys I've been in
Atmosphere: 5
Food: 5
Service: 5
Russell Long
I've eaten at the Getwell location a few times within the last week & a half. Excellent service, food and convenience. I will eat again at any location. Thanks
Atmosphere: 4
Food: 4
Service: 5
Que Beezy
Asked these folks for some soap for the restroom so that I can WASH MY HANDS before eating, I guess the lady had a problem because she felt like notifying the rest of the staff who then tried to say I was trying to take a bird bath. Do these people even wash hands before cooking?
Lisa Hines
They always get the order right
Atmosphere: 4
Food: 5
Service: 5
Daniel R
Nice checkout lady. Super sweet. I got a chocolate frosty and it was delicious as always
Atmosphere: 5
Food: 5
Service: 5
Priscilla Sharp
Stay away from Wendy's I watched a video a young girl on getwell road mopped the bun on the floor and fixed the sandwich and served it to a customer. .OMG
Frona Moseley
Staff disoriented, didn’t seem bothered by the line , (talking to coworkers) slow. Cooking one order at a time. When that is finished they start the new I order instead of cooking several orders at a time. We are still waiting for our order 24 minutes later and there are two orders ahead of me. This is the worst Wendy’s. Will never go there again. This was not expected at all.
I love it here. The patties are smaller than they use to be. The triple meat baconator is EVERYTHING!
Atmosphere: 3
Food: 5
Service: 3
Vernon Jackson
Another terrible establishment that needs to be either shut down or given an entire new set of employees. I came here yesterday, my order was completely wrong. I was already gone so WHATEVER.
I come back today and decide to go in so my order won't be correct. 15 minutes later and I'm still standing there. Some random lady came in, not even in uniform, to help with an already full staff. Very unprofessional as usual.
The only bright spot about this restaurant was the cashier girl. She seemed new so that's THAT. Everyone else couldn't give a damn if he got our orders.
Atmosphere: 1
Food: 1
Service: 1
Dolly Tv
The wait was terrible
Cole Awesome
Horrible
Atmosphere: 1
Food: 1
Service: 1
Ashley Williams
I was really impressed for it to have been a late night, my food was HOT & FRESH. Not really typical of a fast food spot later in the night.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Cheese Fries, Jr Bacon Cheeseburger
I went to Wendy’s today and ordered a big bacon classic combo two biggie double burger combos I got my burger and while I was eating on my burger waiting on my Second biggie bag. The first biggie bag nuggets were hard. The fries was old and heart, as well as mine in my combo and when I ask the lady to give me new fries, she gave me more old dry cold fries. I was so hungry. I started eating my burger while waiting for the rest of my order, the manager looked at me and demanded me to go and sit down at a table to eat when I should have been in my car eating if they had to gave me my meal on time when I get my first meal, the counter was nasty and oily greasy. I stood in line like 1520 minutes before my order was even taken, and while I was even a sandwich halfway through it I noticed it was half done, and when I showed the manager the half done burger, she looked me dead in my eyes and told me that the burger was not have done and that I was not going to get sick and that meat was pink. She got a attitude with me her in and the raggedy wig, front counter scarecrow like did something wrong. She’s standing out front counter, looking like a witch doctor made at me because I asked for my money back. It is it is terrible. The only thing good about that visit was the cook the cook was greeting. He had a great personality, and he was very attentive, unlike the manager, which was standoffish and just had a attitude with me from the start like I said, I stood on front counter like 10 or 15 minutes before my order was taken a nice gentleman working the grill handle me and the grill while the manager paced back and forth he
asked me what I was getting and he had my food prepared before the cashier with the botched,lace front took my order and the hyena looking manager walked past me the whole time I was standing there waiting for my order to get taken, it was terrible experience. Please do not go to this. Wendy’s. Don’t get well. Whoever is the owner of this restaurant. Please hire someone that takes their job seriously the manager at the restaurant is very incompetent and needs to be replaced. I’ve worked at restaurants at a teenager and my boss wouldn’t have had his restaurant look like that me being a worker and management, I would think that your manager would be more professional than what I saw today she needs to be reprimanded.
The reason why I came in was because I was in drive thru for literally 30 min with one car in front at the speaker and one pulled up waiting for their order and six cars behind us
Wendy’s is my daughter and I favorite burger stop please do better
And bring back that crabby patty burger 👌
Atmosphere: 4
Food: 1
Service: 1
Very clean store, one of the cleanest wendys I've been in
Atmosphere: 5
Food: 5
Service: 5
I've eaten at the Getwell location a few times within the last week & a half. Excellent service, food and convenience. I will eat again at any location. Thanks
Atmosphere: 4
Food: 4
Service: 5
Asked these folks for some soap for the restroom so that I can WASH MY HANDS before eating, I guess the lady had a problem because she felt like notifying the rest of the staff who then tried to say I was trying to take a bird bath. Do these people even wash hands before cooking?
They always get the order right
Atmosphere: 4
Food: 5
Service: 5
Nice checkout lady. Super sweet. I got a chocolate frosty and it was delicious as always
Atmosphere: 5
Food: 5
Service: 5
Stay away from Wendy's I watched a video a young girl on getwell road mopped the bun on the floor and fixed the sandwich and served it to a customer.
.OMG
Staff disoriented, didn’t seem bothered by the line , (talking to coworkers) slow. Cooking one order at a time. When that is finished they start the new I order instead of cooking several orders at a time. We are still waiting for our order 24 minutes later and there are two orders ahead of me. This is the worst Wendy’s. Will never go there again. This was not expected at all.
Atmosphere: 1
Food: 1
Service: 1
Food always cold and it's always a long wait
Atmosphere: 1
Food: 1
Service: 3
Closed the lobby early. Drive thru only.
Restaurantji Recommends
I love it here. The patties are smaller than they use to be. The triple meat baconator is EVERYTHING!
Atmosphere: 3
Food: 5
Service: 3
Another terrible establishment that needs to be either shut down or given an entire new set of employees. I came here yesterday, my order was completely wrong. I was already gone so WHATEVER.
I come back today and decide to go in so my order won't be correct. 15 minutes later and I'm still standing there. Some random lady came in, not even in uniform, to help with an already full staff. Very unprofessional as usual.
The only bright spot about this restaurant was the cashier girl. She seemed new so that's THAT. Everyone else couldn't give a damn if he got our orders.
Atmosphere: 1
Food: 1
Service: 1
The wait was terrible
Horrible
Atmosphere: 1
Food: 1
Service: 1
I was really impressed for it to have been a late night, my food was HOT & FRESH. Not really typical of a fast food spot later in the night.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Cheese Fries, Jr Bacon Cheeseburger
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