I came through the drive through at approximately 10:36pm Wednesday April 3rd 2024 what I assume is Aubrey (stated on the receipt) took our order and I don’t even know where to start she was extremely rude to us. It was very hard to hear the speaker and hard to see the menu for us and we had some questions in to which she stated the following answers but we still couldn’t hear so we asked if it had something in it and she answered “I just told you what came on it” and when we pulled up to the window she was very snippy. Mostve the food tasted cold/ room temp. I feel as if she could’ve atleast been nicer to us.
Atmosphere: 1
Food: 2
Service: 1
Brandon Coffey
Slow service order never correct quantities suck, hardly any fries, sandwich very small more bread than meat for them to advertise we have the meat they must not have each time I went. Cold old hard fries
Atmosphere: 1
Food: 1
Service: 1
Kellykid73
I placed an online order, and forgot my 2yr old grandsons mozzarella sticks, so I placed another and then I had to call the store because I chose ASAP for the pickup time. A man answered and I told him that it goes with my other order that was to be picked up at 6:30pm. After picking up my order and NOT receiving the cheese sticks, I called back and a girl answered and was rude and unprofessional! Not someone that should be working with the public. After she verified that the mozzarella sticks were the counter, and after I explained that I live in Bean Station (which is about 15 miles from the restaurant) and couldn’t come back to get them, she disrespectfully repeated herself saying that they were on the counter, I finally told her to have a good night and she just hung up the phone. Not a good representative of the Arby’s brand!
Food: 4
Service: 1
Karla Miles
You can hardly afford to eat
Atmosphere: 1
Food: 4
Service: 4
Recommended dishes: Reuben
Amy D
After being asked to pull forward, I got my food and checked the bag and items were missing. I ordered two large orders of cheese sticks and they gave me only TWO sticks in a small box.Drove back around and told them. Had to pull forward again!!So when I finally got home the food was cold and the buns were soggy.Also, the girl at the window looked and talked like she was high as a kite.I will not be going back.
Atmosphere: 1
Food: 2
Service: 1
Michelle Barger
Arby's always has great food. The new one on the east end of town is the best one.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Mac N Cheese Bites 4 Ea, Curly Fries Large, Reuben
Belinda Rangel
I ordered the 3 Arby's classic roast beef sandwiches and 1 Buffalo chicken sandwich. We enjoyed the sandwiches.
Twice in two days they got our orders wrong. Stuff missing or just wrong. 2 stars because they fixed it eventually.What's funny is the manager recognized me the second time and hid in the back lol. Stop goofing off and focus on your jobs.
Atmosphere: 3
Food: 3
Service: 2
Rick Hinkle
Great front-end staff and good food. It's always hot and good quality.
Good food and friendly staff. The only roast beef we like.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Cheesy Bacon Burger, Half Pound Beef 'N Cheddar
yankabilly ron
Great new place to get my Rueben fix. The curly fries and a side of cheddar are the absolute best. Good food. Friendly staff. Definitely recommend stopping here.
French fry boxes are never like the ones pictured in the ads. Half full is normal.
Atmosphere: 1
Food: 3
Service: 1
Kari Snodgrass
The people took their sweet time to take my order. I had to tell the guy that I was missing a curly fry before I left. I got this meal for my daughter who just gave birth a few days ago.
Atmosphere: 4
Food: 5
Service: 3
Marla Edwards
Amazing food fast friendly service!!Thanks Arby's East end!!
I came through the drive through at approximately 10:36pm Wednesday April 3rd 2024 what I assume is Aubrey (stated on the receipt) took our order and I don’t even know where to start she was extremely rude to us. It was very hard to hear the speaker and hard to see the menu for us and we had some questions in to which she stated the following answers but we still couldn’t hear so we asked if it had something in it and she answered “I just told you what came on it” and when we pulled up to the window she was very snippy. Mostve the food tasted cold/ room temp. I feel as if she could’ve atleast been nicer to us.
Atmosphere: 1
Food: 2
Service: 1
Slow service order never correct quantities suck, hardly any fries, sandwich very small more bread than meat for them to advertise we have the meat they must not have each time I went. Cold old hard fries
Atmosphere: 1
Food: 1
Service: 1
I placed an online order, and forgot my 2yr old grandsons mozzarella sticks, so I placed another and then I had to call the store because I chose ASAP for the pickup time. A man answered and I told him that it goes with my other order that was to be picked up at 6:30pm. After picking up my order and NOT receiving the cheese sticks, I called back and a girl answered and was rude and unprofessional! Not someone that should be working with the public. After she verified that the mozzarella sticks were the counter, and after I explained that I live in Bean Station (which is about 15 miles from the restaurant) and couldn’t come back to get them, she disrespectfully repeated herself saying that they were on the counter, I finally told her to have a good night and she just hung up the phone. Not a good representative of the Arby’s brand!
Food: 4
Service: 1
You can hardly afford to eat
Atmosphere: 1
Food: 4
Service: 4
Recommended dishes: Reuben
After being asked to pull forward, I got my food and checked the bag and items were missing. I ordered two large orders of cheese sticks and they gave me only TWO sticks in a small box.Drove back around and told them. Had to pull forward again!!So when I finally got home the food was cold and the buns were soggy.Also, the girl at the window looked and talked like she was high as a kite.I will not be going back.
Atmosphere: 1
Food: 2
Service: 1
Arby's always has great food. The new one on the east end of town is the best one.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Mac N Cheese Bites 4 Ea, Curly Fries Large, Reuben
I ordered the 3 Arby's classic roast beef sandwiches and 1 Buffalo chicken sandwich. We enjoyed the sandwiches.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Reuben, Buffalo Chicken Sandwich, Classic Roast Beef
Forgot to ring the bell... but we really did enjoy our meal.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crinkle Fries Large, Classic Roast Beef
Twice in two days they got our orders wrong. Stuff missing or just wrong. 2 stars because they fixed it eventually.What's funny is the manager recognized me the second time and hid in the back lol. Stop goofing off and focus on your jobs.
Atmosphere: 3
Food: 3
Service: 2
Great front-end staff and good food. It's always hot and good quality.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Classic Roast Beef
Restaurantji Recommends
Good food and friendly staff. The only roast beef we like.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Cheesy Bacon Burger, Half Pound Beef 'N Cheddar
Great new place to get my Rueben fix. The curly fries and a side of cheddar are the absolute best. Good food. Friendly staff. Definitely recommend stopping here.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Curly Fries Large, Reuben, Strawberry Market Fresh Lemonade, Classic Roast Beef, Classic Market Fresh Lemonade, Apple Turnover, Smokehouse Brisket Sandwich
French fry boxes are never like the ones pictured in the ads. Half full is normal.
Atmosphere: 1
Food: 3
Service: 1
The people took their sweet time to take my order. I had to tell the guy that I was missing a curly fry before I left. I got this meal for my daughter who just gave birth a few days ago.
Atmosphere: 4
Food: 5
Service: 3
Amazing food fast friendly service!!Thanks Arby's East end!!
Atmosphere: 5
Food: 5
Service: 5