Bojangles
5354 S Davy Crockett Pkwy, Morristown
(423) 839-1893
Recent Reviews
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Food was great! We need one in New York!
Atmosphere: 5
Food: 5
Service: 5
Great Food fast service nice atmosphere!!
Atmosphere: 5
Food: 5
Service: 5
Delicious
Atmosphere: 5
Food: 5
Service: 5
All around good restaurants
Atmosphere: 5
Food: 4
Service: 4
First time we where there. Excellent service and food.
Yesterday I stopped by this location as it is the only fast food location on my commute home that doesn’t involve a beef patty between two slices of spongy white bread, and we didn’t want to cook… I pull up to the drive thru and AI takes my order and I thought, wow. That’s pretty cool, it gave me a total and asked me to pull to the window. I said thank you (although I don’t know why as it isn’t human).. I get to the window and wait a few moments until a very apologetic young lady covered in flour or breading dust comes up and says that she is so sorry, but they will not be able to fulfill my order of an 8 pc chicken box because they are out of chicken. Stated that they didn’t expect to sell that much chicken so fast. I asked if I could cancel my order and she politely said yes, no problem. I went on my merry way and called my wife and said we will have to cook tonight as the chicken restaurant is out of chicken. Insert chuckle here, please. On my way home today (the day after) my wife and I decided that Bojangles was on our mind yesterday and now we are kind of craving it as this location has great chicken in my opinion, and to reiterate, they were sold out yesterday. I once again pull through the drive thru and order the same 8 pc chicken box through the wonderfully receptive and kind artificial intelligence. With a smile on my face and delight building in my stomach as my cravings will now become a reality, I gently pull up to the window only to find that same young lady coming to the window saying the same exact thing. Apologizing because they were out of chicken yet again…apparently they could not fulfill the order because they didn’t have two thigh pieces to complete the order. I thankfully negotiated to receive 8 pieces of whatever chicken they had left. I had to wait about 5 minutes at the window as this obviously confused someone and finally a young teenage boy politely handed me a bag large enough to hold 10 of these 8 piece chicken boxes with my small box laying at the bottom and said “here you go, sir”. I replied with a thank you and simply drove off. The good news is that the chicken was wonderful, but the experience? Not so much.
How does this happen two nights in a row? Did the same folks not learn a lesson from the night before?
Atmosphere: 4
Food: 1
Service: 3
So slow. Couldn’t even order on my lunch break because they take one persons order, cook it, serve it, and then come back for the next one. Slowest place I have been to
Service: 1
We 5 ladies go out weekly and love to sit and chat awhile. This is a welcoming place to do just that. Food is fresh also.
Atmosphere: 5
Food: 5
Service: 2
The manager Andy went above and beyond to make sure my order was fulfilled correctly, went out of his way to correct any mistakes, and did so with grace and integrity. Owners, if you’re reading this you need to give this man a raise because he is an invaluable resource for your restaurant and he deserves to be recognized for the exponential value he brings to your bottom line. He sets an example for the rest of the employees and exhibits qualities of leadership & upper management capabilities. PROMOTE HIM!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
Giving praise to Lucus bc he was doing a great job at the register and getting the meals together. Give him a raise.
The kitchen was moving slow with food prep. But it was fresh.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great customer service. Cleanest restaurant i have ever been to.
After receiving our food, we were making sure everything was there. The rude employee working the window informed us everything was there and he gets timed. My husband said I am going to make sure we have all our food and the employee closed the window and walked off. See, we checked our bags because last time we did not get everything. Did not give a bad review then because mistakes happen, rudeness should not. Chicken on chicken biscuit was so rubbery i took one bite and could not eat it. I hope the 5 seconds it took us to check the bags was worth the bad review
Atmosphere: 1
Food: 2
Service: 1
Breakfast was ok. Ham used to be better. Scorched the egg that went on the ham .Service sucked Don’t have to go there not the only breakfast place in town just remember that .
Food: 3
Service: 1
This is the BEST BoJingleys I been to in my ENTIRE lifetime!!! The staff is always so kind and they look like they're actually happy to be working, (unlike the evil McDonald's across the street!) the manager here keeps everything running tip top shape! Every time I go in I see her working hard! The drive thru gentleman is so friendly too!! I've never had my order won't, everyone here always has such happy attitudes! And you can tell they're genuine too!! the Food is ALWAYSSSS FRESH AND HOT!!!!!! we need MORE BoJingleys like this!!! GET THIS PLACE AN AWARD!!
Atmosphere: 5
Food: 5
Service: 5
This (Morristown Tennessee) was the friendliest and best Bojangles I have ever been to! The people were so helpful and the food was excellent!
Atmosphere: 5
Food: 5
Service: 5
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