Cheddar's Scratch Kitchen

I don’t usually write reviews, but after the service we received tonight, I felt compelled to recognize someone who truly went above and beyond.
My family and I dined this evening, and ETHAN was our waiter. From beginning to end, he was incredibly attentive, professional, and genuinely kind. It was a very busy evening, and although our food took a little longer than usual (which was completely understandable on Valentine’s Day), Ethan consistently checked in with us, kept us updated, made sure our drinks were refilled, and ensured we felt taken care of the entire time.
What stood out most was his positive attitude. Despite how busy it was, he never seemed overwhelmed or rushed. He remained friendly, patient, and accommodating throughout our visit.
Ethan made our dining experience a great one, and we truly appreciate his effort and dedication. He is a wonderful representation of your establishment.

Atmosphere: 5

Food: 3

Service: 5

I ordered Chicken Pot Pie. About 10-15 minutes after the order, I was informed that they were out of this!! I had to choose something else 😞. The servers didn’t know this. Our server, JJ, was great and the food was good. The ticket was charging us for what we got plus the pot pie that they didn’t have. We were there 2 hours which is ridiculous.

Great place to eat

Atmosphere: 5

Food: 5

Service: 5

I usually like coming to Cheddar's. This time I was very disappointed. The waitress pretty much much ignored us my husband’s food came out cold had to ask for parts of my order 2 times. I could understand if they were busy but ther were only about 20 people in the restaurant

Atmosphere: 3

Food: 1

Service: 1

Recommended dishes: Croissant

Another great experience. Great food.

Atmosphere: 5

Food: 5

Service: 5

Good food right prices, they were busy as can be inside but the takeout to the car was ready maybe even ahead of schedule do recommend.

Atmosphere: 4

Food: 4

Service: 4

Great food! We always have great service from Ryan in the bar area. It's always Fast and fresh food. Good quality food and good quality customer service!

Atmosphere: 5

Food: 5

Service: 5

Great food great service

Atmosphere: 5

Food: 5

Service: 5

PLACED IN ORDER ONLINE FOR A STEAK, I ORDERED IT WELL DONE AND WHEN I CUT INTO IT BLOOD CAME OUT!
WILL NOT ORDER FROM THERE AGAIN.

Food: 1

Brittany was great at the bar she took great care of us and made awesome drinks.

Atmosphere: 5

Food: 5

Service: 5

The food very delicious, but the service isnt as nice as the one in the Knoxville restaurant

Atmosphere: 5

Food: 5

Service: 4

Went with a group of friends this evening and had a wonderful time. Our server (can't remember her name) was outstanding and the food was cooked perfectly and tasted delicious! Prices were very reasonable too.

Atmosphere: 5

Food: 5

Service: 5

Everything was made

Atmosphere: 5

Food: 5

Service: 5

Food is above average, we have dined in, and ordered for pickup. Service for both dine in and pickup is good. The ribs they have were a bit on the dry side, same as the burger. The chicken tenders were done very well, juicy inside, and crispy outside.

Atmosphere: 4

Food: 4

Service: 5

Loud noisy table next to us. Couldn't even talk to wife. I did not ask to move but should have. Ordered the Philly cheese steak sandwich with fries. Filled me right up. Not the best I ever had, but good. I have been to Philly so had original there. The service was great thank you Wylie S. I will go there again.

Atmosphere: 4

Food: 4

Service: 5